Government Operations on September 17, 2026
2026-09-17

[0:40] GOOD MORNING EVERYBODY.
[0:42] HAPPY TO BE HERE.
[0:43] FOR THE RECORD MY NAME IS
[0:44] GABRIELLE COLLETTE IS THE
[0:45] DISTRICT ONE CITY COUNCILOR AND
[0:46] I'M THE CHAIR OF THE BOSTON
[0:47] CITY COUNCIL COMMITTEE ON
[0:49] GOVERNMENT OPERATIONS TODAY'S
[0:52] SEPTEMBER 17TH 2026.
[0:53] THE EXACT TIME IS 10:18 A.M.
[0:56] THIS HEARING IS BEING RECORDED.
[0:57] IT IS ALSO BEING LIVE STREAMED
[0:59] AT BOSTON.GOV/CITY COUNCIL DASH
[1:03] TV AND BROADCAST ON XFINITY
[1:05] CHANNEL EIGHT, RCN CHANNEL 82
[1:08] AND FIOS CHANNEL 964 WRITTEN
[1:11] COMMENTS MAY BE SENT TO THE
[1:12] COMMITTEE EMAIL AT
[1:15] KGO@BOSTON.GOV AND WILL BE MADE
[1:16] A PART OF THE RECORD AND
[1:17] AVAILABLE TO ALL COUNCILORS.
[1:19] PUBLIC TESTIMONY WILL BE TAKEN
[1:20] AT THE END OF THIS HEARING.
[1:22] INDIVIDUALS WILL BE CALLED ON
[1:23] IN ORDER IN THE ORDER IN WHICH
[1:25] THEY SIGNED UP AND WE'LL HAVE
[1:26] TWO MINUTES TO TESTIFY.
[1:27] IF YOU ARE INTERESTED IN
[1:28] TESTIFYING IN PERSON, PLEASE
[1:30] ADD YOUR NAME TO THE SIGN UP
[1:31] SHEET NEAR THE ENTRANCE OF THE
[1:32] CHAMBER.
[1:33] IF YOU'RE LOOKING TO TESTIFY
[1:35] VIRTUALLY, PLEASE EMAIL OUR
[1:36] CENTRAL STAFF LIAISON MEGAN AT
[1:40] AMIGA AND ECHO.
[1:42] ARE YUGI D O M A R T I
[1:47] N@BOSTON.GOV FOR THE LINK IN
[1:49] YOUR NAME WILL BE ADDED TO THE
[1:50] LIST.
[1:51] TODAY'S HEARING IS ON DOCKET
[1:53] 1541.
[1:54] AN ORDINANCE ESTABLISHING
[1:55] MINIMUM TRAINING AND TRAINING
[1:56] REQUIREMENTS FOR UNARMED
[1:57] SECURITY GUARDS.
[1:58] THIS MATTER WAS SPONSORED BY
[2:00] COUNCILORS HENRY SANTANA AND
[2:01] ROSIE LOUIJEUNE AND WAS
[2:02] REFERRED TO THE COMMITTEE ON
[2:05] AUGUST 5TH 2026.
[2:06] TODAY I AM JOINED BY MY
[2:08] COLLEAGUES IN ORDER OF ARRIVAL
[2:10] I THINK IT WAS COUNCILOR ED
[2:11] FLYNN BECAUSE HE'S THE FIRST
[2:12] ONE EVERY SINGLE TIME.
[2:13] SO COUNCILOR AT FLYNN, THANK
[2:14] YOU SO MUCH FOR BEING HERE AND
[2:16] THE LEAD SPONSOR
[2:17] COUNCILOR SANTANA AND I KNOW
[2:18] THAT WE'LL BE JOINED BY
[2:19] COUNCIL LOUIJEUNE SHORTLY BUT
[2:20] FOR NOW I WILL GO TO OPENING
[2:23] REMARKS AND LEAD WITH THE
[2:25] ORIGINAL CO-SPONSOR
[2:26] COUNCILOR SANTANA AND
[2:27] COUNCILOR TWIN COUNCIL SANTANA
[2:28] YOU HAVE BEFORE.
[2:30] AWESOME.
[2:31] GOOD MORNING.
[2:31] THANK YOU.
[2:32] UM CHAIR CALLED US ABOUT THAT.
[2:34] UM AND THANK YOU EVERYONE FOR
[2:35] BEING HERE THIS MORNING.
[2:37] UNARMED SECURITY GUARDS SERVE A
[2:38] VITAL ROLE IN BOSTON'S PUBLIC
[2:40] SAFETY INFRASTRUCTURE.
[2:41] EVERY DAY THEY PROTECT PEOPLE
[2:43] AND PROPERTY AND OUR HEALTH
[2:44] CARE FACILITIES, RESIDENTIAL
[2:46] BUILDINGS, COLLEGES AND PUBLIC
[2:48] SPACES.
[2:49] THEY ARE OFTEN THE FIRST TO
[2:50] RESPOND WHEN SOMEONE IS
[2:51] EXPERIENCING A MEDICAL
[2:52] EMERGENCY, A MENTAL HEALTH
[2:54] CRISIS AND OTHER URGENT
[2:56] SITUATIONS.
[2:56] THEY ALSO REGULARLY WORK WITH
[2:58] INDIVIDUALS BATTLING
[2:59] HOMELESSNESS AND SUBSTANCE USE
[3:01] DISORDERS.
[3:02] I WAS A SECURITY GUARD MYSELF
[3:04] AND THE ONLY KIND OF TRAINING I
[3:06] RECEIVED WAS WHEN I WAS ON MY
[3:07] FIRST DAY WHEN I WAS CHAPERONED
[3:10] BY SOMEONE.
[3:10] AFTER THAT I WAS LEFT ON MY OWN
[3:12] TO HANDLE ANY TYPE OF SITUATION
[3:14] THAT MIGHT COME UP DESPITE ALL
[3:16] THE IMPORTANT RESPONSIBILITIES
[3:17] THAT CAME UP.
[3:18] THERE ARE CURRENTLY NO TRAINING
[3:20] REQUIREMENTS FOR UNARMED
[3:21] SECURITY GUARDS IN BOSTON AT
[3:22] THE STATE OR LOCAL LEVEL.
[3:24] THESE PROFESSIONALS ARE
[3:26] EXPECTED TO MAKE QUICK
[3:27] DECISIONS, DE-ESCALATE
[3:29] CONFLICTS AND RESPOND TO
[3:30] EMERGENCIES.
[3:31] YET MANY HAVE NOT RECEIVED ANY
[3:33] TRAINING TO PREPARE THEM FOR
[3:35] THESE SITUATIONS AND MIGHT HAVE
[3:37] ONLY BEEN IN THE JOB FOR A FEW
[3:39] WEEKS.
[3:40] ESTABLISHING THESE TRAINING
[3:40] STANDARDS IS ABOUT INVESTING IN
[3:42] BOTH WORKER SAFETY AND PUBLIC
[3:44] SAFETY.
[3:45] I APPRECIATE THE CONCERNS I
[3:46] HAVE HEARD FROM MANY
[3:47] STAKEHOLDERS IN THE COMMUNITY
[3:49] AS WELL AS FROM BUSINESS OWNERS
[3:50] REGARDING THE CURRENT LANGUAGE
[3:52] OF THIS ORDINANCE.
[3:53] THIS HEARING PROVIDES AN
[3:54] OPPORTUNITY FOR ALL
[3:55] STAKEHOLDERS TO SHARE THEIR
[3:56] FEEDBACK.
[3:57] WE WANT TO ENSURE THAT EVERYONE
[3:58] IS INCLUDED IN THESE
[3:59] CONVERSATIONS AND THAT WE ARE
[4:01] ALIGNED AS WE MOVE FORWARD.
[4:02] OUR GOAL IS TO PASS LEGISLATION
[4:04] THAT IS APPROPRIATE FOR THIS
[4:05] MOMENT AND REFLECTS THE NEEDS
[4:06] AND CONCERNS OF OUR COMMUNITY.
[4:09] I UNDERSTAND AND APPRECIATE THE
[4:10] OBJECTIONS THAT I THAT I HAVE
[4:12] HEARD ABOUT, UM, THE TIMELINE
[4:15] AND ROADMAP TOWARDS THE
[4:17] IMPLEMENTATION ALONG WITH WHAT
[4:18] SOME OF YOU SHARED ON HOW YOU
[4:20] CAN CONDUCT YOUR TRAINING FROM
[4:22] FOR YOUR OWN SECURITY
[4:23] PERSONNEL.
[4:24] I AM LOOKING FORWARD TO THE
[4:25] DISCUSSION TODAY AND UM
[4:27] CHARTING A PATH SEEING A PATH
[4:30] FORWARD BY INVESTING IN THE
[4:32] PEOPLE WHO ARE OFTEN ON THE
[4:33] FIRST TO RESPOND.
[4:34] WE ARE INVESTING IN SAFER
[4:35] WORKSPACES AND A SAFER BOSTON
[4:37] FOR EVERYONE.
[4:38] THANK YOU.
[4:39] .
[4:39] THANK YOU COUNCILOR SANTANA.
[4:40] COUNCILOR FLYNN, YOU KNOW HOW
[4:41] THE FLOOR.
[4:42] THANK YOU MADAM CHAIR AND THANK
[4:45] YOU TO THE PANEL FOR BEING HERE
[4:48] FOR THE PUBLIC TESTIMONY THAT
[4:50] WE'RE GOING TO HEAR FROM AS
[4:52] WELL.
[4:52] UM, BEFORE BEFORE I BEGIN AND
[4:54] I'LL JUST HAVE VERY BRIEF
[4:56] COMMENTS.
[4:57] UM, I AM GOING TO BE LEAVING
[5:00] THIS MEETING IN A FEW MINUTES.
[5:03] UM, BUT HOPEFULLY I'M BACK BY
[5:05] 1130.
[5:05] I DO HAVE AN APPOINTMENT THAT I
[5:07] DO HAVE TO MAKE.
[5:08] UM, BUT IT IS MY PLAN TO BE
[5:10] BACK BY 1130 FOR THE REMAINDER
[5:12] OF THE MEETING.
[5:13] UM, BUT WHAT WHAT I WANTED TO
[5:17] HIGHLIGHT IN MY OPENING
[5:18] STATEMENT IS THE IMPORTANT ROLE
[5:22] SECURITY AND, UM, SECURITY
[5:24] GUARDS PLAY IN OUR CITY.
[5:26] YES, WE NEED TRAINING.
[5:28] WE NEED TO SUPPORT SUPPORT THEM
[5:31] BUT WE ALSO NEED TO SUPPORT A
[5:32] LOT OF SMALL BUSINESSES
[5:35] SECURITY BUSINESSES THAT UM,
[5:37] HIRE A LOT OF PEOPLE ESPECIALLY
[5:38] BUSINESSES OWNED BY PEOPLE
[5:41] OF COLOR AS WELL.
[5:43] MY MY CHALLENGE OR GOAL IS TO
[5:45] SEE HOW WE'RE ABLE TO WORK
[5:47] TOGETHER FOR LANGUAGE IN THIS
[5:51] DOCUMENT UM, THAT SUPPORTS A
[5:54] COMPROMISE AND ENSURES THAT WE
[5:55] PROVIDE THE NECESSARY TRAINING
[5:57] FOR UNARMED SECURITY GUARDS BUT
[6:00] ALSO TO SUPPORT COMPANIES, UM,
[6:02] THAT PLAY A CRITICAL ROLE IN
[6:04] OUR CITY, ESPECIALLY THE
[6:06] IMPORTANCE OF COMPANIES OWNED
[6:08] BY PEOPLE OF COLOR.
[6:09] THEY HAVE TO BE RESPECTED AS
[6:11] WELL.
[6:11] UH, MR CHAIR, MADAM CHAIR,
[6:13] THANK YOU VERY MUCH.
[6:15] THANK YOU.
[6:15] WE'VE BEEN JOINED BY
[6:17] COUNCILOR UM, AARON MURPHY.
[6:18] COUNCILOR MURPHY, WOULD YOU
[6:19] LIKE ANY REMARKS?
[6:20] YEAH, JUST HAPPY TO BE HERE.
[6:22] PART OF THE CONVERSATION LIKE
[6:23] COUNCIL FLYNN WAS JUST SAYING
[6:25] IT'S A BALANCE.
[6:26] WE WANT TO MAKE SURE ANYONE WHO
[6:27] IS IN THESE ROLES IMPORTANT
[6:30] ROLES HAVE THE TRAINING THEY
[6:31] NEED.
[6:31] BUT AT THE SAME TIME WE HAVE TO
[6:33] MAKE SURE THAT WE'RE LISTENING
[6:36] TO THOSE WHO YOU KNOW, EMPLOY
[6:38] THEM AND TRAIN THEM THE WAY YOU
[6:40] KNOW, SO JUST IT'S A BALANCE
[6:41] AND I'M HERE TO LISTEN AND GET
[6:42] ALL THE INFORMATION I CAN TO
[6:44] MAKE SURE THE LANGUAGE IS
[6:45] RIGHT.
[6:45] THANK YOU.
[6:47] UH, WE ALSO HAVE A LETTER
[6:50] OF ABSENCE FROM
[6:51] COUNCILOR CULPEPER THAT I WILL
[6:52] READ IN PART.
[6:53] UM SO DEAR CHAIR, WHAT IS THE
[6:55] PART THAT MEMBERS OF THE
[6:56] COMMITTEE ON GOVERNMENT
[6:57] OPERATIONS I REGRET TO INFORM
[6:58] YOU I AM UNABLE TO ATTEND THIS
[7:00] MORNING'S HEARING.
[7:01] I WOULD LIKE TO THANK, UH,
[7:02] FOLKS FOR HOLDING THIS HEARING
[7:03] AND PANELISTS AND MEMBERS
[7:04] OF THE PUBLIC FOR THEIR
[7:06] PARTICIPATION.
[7:06] WELL, WHILE I SUPPORT ENSURING
[7:08] THAT UNARMED SECURITY OFFICERS
[7:10] IN BOSTON RECEIVE APPROPRIATE
[7:11] TRAINING, I HAVE SERIOUS
[7:12] CONCERNS ABOUT THIS ORDINANCE.
[7:13] I REMAIN OPPOSED TO IT IN ITS
[7:15] CURRENT FORM.
[7:16] MY OFFICE HAS RECEIVED NUMEROUS
[7:17] LETTERS AND COMMUNICATION AND
[7:18] HAS MET DIRECTLY WITH
[7:19] BUSINESSES, INSTITUTIONS AND
[7:20] COMMUNITY STAKEHOLDERS WHO HAVE
[7:22] RAISED CONCERNS ABOUT THE
[7:23] ORDNANCES TRAINING REQUIREMENTS
[7:24] RESTRICTIONS ON EMPLOYER
[7:25] PROVIDED TRAINING, PERMITTING
[7:26] STRUCTURE PENALTIES AND
[7:27] IMPLEMENT IMPLEMENTATION
[7:28] TIMELINE.
[7:29] I'M CONCERNED ABOUT THE
[7:30] POTENTIAL BURDEN ON SMALL
[7:32] MINORITY OWNED SECURITY
[7:33] BUSINESSES AND EMPLOYERS THAT
[7:34] ALREADY PROVIDE SUBSTANTIAL
[7:36] TRAINING TAILORED TO THEIR
[7:37] WORKPLACES UM HAVING HEARD FROM
[7:38] THOSE WHO WOULD BE DIRECTLY
[7:40] IMPACTED, I CANNOT SUPPORT THIS
[7:42] DOCUMENT IN ITS CURRENT FORM.
[7:43] SINCERELY, COUNCILOR CULPEPER
[7:45] REPRESENTATIVE DISTRICT SEVEN
[7:47] UM I ALSO JUST WANT TO
[7:48] ACKNOWLEDGE THAT WHILE WE DON'T
[7:50] HAVE AN ADMINISTRATION A
[7:51] MAYORAL ADMINISTRATION SPECIFIC
[7:53] PANEL, WE ARE JOINED BY TWO
[7:55] HERE IN THE AUDIENCE ME ME UM
[7:57] TARGETED I'M SO SORRY.
[7:58] MY MESSAGE YOUR NAME WRONG.
[8:01] UH UM BUT UH, ALWAYS A FRIEND
[8:03] TO LABOR, UM, AND DEPUTY
[8:04] DIRECTOR OF LABOR POLICY, UH,
[8:06] FROM THE OFFICE OF LABOR
[8:07] COMPLIANCE AND WORKER
[8:08] PROTECTIONS AND THE WORKER
[8:09] EMPOWERMENT CABINET.
[8:10] AND WE ALSO HAVE MONIQUE
[8:11] MITCHELL SENIOR PROGRAM MANAGER
[8:13] UH, LIVING WAGE AND WAGE THEFT,
[8:15] UM, OVERSEEING LIVING WAGE AND
[8:17] WAGE THEFT WITHIN THE OFFICE
[8:18] OF LABOR COMPLIANCE AND WORKER
[8:19] PROTECTIONS UH, BEFORE WE HAD
[8:22] TO OR WE GO TO OUR PANEL UM,
[8:25] OUR BUSINESS PANEL I DO JUST
[8:26] WANT TO GIVE A BRIEF OVERVIEW
[8:28] FOR THOSE LISTENING.
[8:29] UM, THE BACKGROUND OF THIS
[8:30] ORDINANCE IS THAT IT
[8:31] ESTABLISHES THE CITY PERMITTING
[8:33] AND TRAINING FRAMEWORK FOR
[8:34] UNARMED SECURITY GUARDS WORKING
[8:35] IN BOSTON.
[8:36] IT REQUIRES 40 HOURS OF INITIAL
[8:38] TRAINING WITHIN 90 DAYS FOR NEW
[8:39] GUARDS, 180 DAYS FOR EXISTING
[8:41] GUARDS AND EIGHT HOURS ANNUALLY
[8:44] THEREAFTER.
[8:44] TRAINING MUST BE THROUGH A CITY
[8:46] CERTIFIED PROGRAM, AND
[8:47] EMPLOYERS MUST PAY TRAINING
[8:48] COSTS AND COMPENSATE GUARDS FOR
[8:50] TRAINING TIME.
[8:51] THE CURRICULUM INCLUDES CPR,
[8:53] SMART AID AND OVERDOSE RESPONSE
[8:57] ,DE-ESCALATION, MENTAL AND
[8:58] BEHAVIORAL HEALTH, EMERGENCY
[9:00] RESPONSE, BUILDING OPERATIONS,
[9:01] INCIDENT REPORTING AND
[9:02] WORKPLACE RIGHTS.
[9:04] UH THERE WAS A HEARING WHILE I
[9:05] WAS AWAY ON MATERNITY LEAVE.
[9:06] I WANT TO THANK UH, VICE CHAIR
[9:08] COUNCILOR LOUIJEUNE FOR HOLDING
[9:09] THAT AND ALL THOSE WHO
[9:10] PARTICIPATED.
[9:10] IT SEEMS AS THOUGH THERE WAS A
[9:12] BROAD AGREEMENT ON THE GOAL.
[9:13] HOWEVER THERE WAS SIGNIFICANT
[9:14] DISAGREEMENT OVER THE STRUCTURE
[9:16] WORKERS, UM AND GUARDS
[9:18] TESTIFIED TO RECEIVING LITTLE
[9:19] TO NO TRAINING DESPITE
[9:20] CONFRONTING MEDICAL EMERGENCIES
[9:22] ,BEHAVIORAL HEALTH CRISIS AND
[9:24] PUBLIC SAFETY SITUATIONS.
[9:25] THERE WERE SOME CONCERNS FROM
[9:27] THE COUNCIL OVER THE OUR
[9:29] REQUIREMENT UH PART TIME
[9:30] WORKERS CERTIFICATION PROVIDER
[9:32] AVAILABILITY, SMALL BUSINESS
[9:33] IMPACTS UH IN THE
[9:35] ADMINISTRATION TESTIMONY
[9:36] ACKNOWLEDGED MORE CONVERSATIONS
[9:37] AND DUE DILIGENCE WERE NEEDED.
[9:38] WE ALSO HEARD FROM INDUSTRY AND
[9:40] BUSINESS UH FOLKS THEIR
[9:43] CONCERNS CENTERED AROUND
[9:44] EMPLOYERS GENERALLY SUPPORTING
[9:45] BASELINE TRAINING BUT ARGUED
[9:47] THE ORDINANCE IS TOO
[9:48] PRESCRIPTIVE AND COSTLY AND
[9:49] COULD.
[9:50] BE DIFFICULT TO IMPLEMENT.
[9:51] UM, SO WITH THAT CONTEXT, I'M
[9:53] PLEASED TO NOW PASS THIS OVER
[9:55] TO OUR.
[9:55] PANEL UM, IN WHATEVER ORDER YOU
[9:58] SO CHOOSE.
[9:59] BUT I WILL GO AHEAD AND
[10:00] INTRODUCE YOU NOW WE HAVE UH,
[10:02] CAMERON KILPATRICK WHO IS
[10:03] VIRTUAL WHO'S THE VICE
[10:04] PRESIDENT OF GOVERNMENT
[10:05] RELATIONS OF ALLIED UNIVERSAL.
[10:06] THANK YOU CAMERON UH, FOR BEING
[10:08] HERE WE HAVE HERBIE DO RENE WHO
[10:11] IS THE PRINCIPAL AND CEO
[10:12] OF WIND WALKER SOLUTIONS.
[10:14] HE'S ALSO THE BOARD OF THE
[10:15] CHAIR OF THE BLACK ECONOMIC
[10:16] COUNCIL MASSACHUSETTS.
[10:17] AND WE HAVE DAVID CONSUL WHO IS
[10:18] THE CEO AND CO-FOUNDER OF RED
[10:20] CON SECURITY AND ALSO A MEMBER
[10:21] OF THE BLACK ECONOMIC
[10:24] COUNCIL OF MASSACHUSETTS.
[10:24] AND PATRICIA MCMULLEN, WHO'S
[10:26] THE EXECUTIVE DIRECTOR OF THE
[10:28] CONFERENCE OF BOSTON TEACHING
[10:29] HOSPITALS.
[10:30] THANK YOU SO MUCH FOR BEING
[10:31] HERE AND PLEASE FEEL FREE TO UH
[10:34] OR DO YOU HAVE A PREFERRED
[10:35] PERSON TO GO FIRST?
[10:36] IT'S OKAY.
[10:38] I'M HAPPY TO GO.
[10:39] OKAY.
[10:39] GO RIGHT AHEAD.
[10:40] PATRICIA.
[10:40] THANK YOU.
[10:41] UM.
[10:42] GOOD MORNING.
[10:43] UH, TISH MCMULLEN, EXECUTIVE
[10:45] DIRECTOR OF THE CONFERENCE
[10:47] OF BOSTON.
[10:47] TEACHING HOSPITALS.
[10:49] OUR ORGANIZATION WORKS TO
[10:51] SUPPORT 12 MEMBER TEACHING
[10:54] HOSPITALS ACROSS GREATER BOSTON
[10:56] AND APPRECIATES.
[10:57] THE OPPORTUNITY TO COMMENT ON
[10:59] THIS DOCKET.
[11:01] AS YOU MAY KNOW, OUR TEACHING
[11:03] HOSPITALS RELY ON A WIDE RANGE
[11:07] OF PERSONNEL, INCLUDING UNARMED
[11:09] SECURITY OFFICERS TO ENSURE THE
[11:11] SAFETY OF OUR PATIENTS AND
[11:13] THEIR FAMILIES, OUR EMPLOYEES
[11:15] AND OUR NEIGHBORS.
[11:17] TRAINING OF OUR SECURITY
[11:19] OFFICERS IS OF PARAMOUNT
[11:22] IMPORTANCE TO OUR ORGANIZATIONS
[11:24] ,AND WE VERY MUCH APPRECIATE
[11:26] YOUR ATTENTION TO THIS
[11:29] IMPORTANT ISSUE.
[11:31] GIVEN THE IMPORTANCE OF THE
[11:32] TRAINING WITHIN OUR HOSPITALS,
[11:34] WE BELIEVE A ONE SIZE FITS ALL
[11:37] APPROACH IS NOT APPROPRIATE TO
[11:40] THIS CRITICAL TRAINING.
[11:42] RATHER WE FEEL THAT THERE IS
[11:44] AMPLE OPPORTUNITY FOR THE CITY
[11:47] TO RECOGNIZE OUR DYNAMIC AND
[11:49] ROBUST TRAINING PROGRAMS WHILE
[11:52] STILL PURSUING YOUR GOAL
[11:54] OF BROADER ACCESS TO TRAINING
[11:56] FOR INDIVIDUALS SERVING IN
[11:58] THESE IMPORTANT POSITIONS,
[12:01] HOSPITALS AND LARGE ACADEMIC
[12:03] MEDICAL CENTERS IN PARTICULAR
[12:05] ARE EXTRAORDINARILY UNIQUE
[12:08] ENVIRONMENTS THAT OPERATE UNDER
[12:10] CONSIDERABLE STATE AND FEDERAL
[12:12] REGULATORY REQUIREMENTS THAT
[12:13] ARE RELATED TO PATIENT AND
[12:17] EMPLOYEE SECURITY AND TRAINING.
[12:20] HOSPITALS HAVE TO MEET THESE
[12:21] STANDARDS IN ORDER TO MAINTAIN
[12:23] OUR LICENSES FROM THE
[12:26] COMMONWEALTH OF MASSACHUSETTS.
[12:27] OUR PARTICIPATION IN THE
[12:29] MEDICARE AND MEDICAID PROGRAMS
[12:32] AND OUR ACCREDITATION FROM THE
[12:34] JOINT COMMISSION.
[12:36] IT IS CRITICAL TO US THAT ANY
[12:39] LEGAL AND REGULATORY
[12:40] REQUIREMENTS ARE HARMONIOUS
[12:42] WITH CURRENT STATE AND FEDERAL
[12:45] LAW AND RECOGNIZE THE
[12:47] COMPLEXITY OF OUR INSTITUTIONS.
[12:50] WE RESPECTFULLY ASK THAT THE
[12:52] COUNCIL MOVE CAREFULLY AND
[12:54] DELIBERATELY IN CONSIDERING
[12:55] THIS ORDINANCE AND CONVENE THE
[12:58] VARIOUS STAKEHOLDERS AS YOU
[12:59] HAVE TODAY, UM, THAT HAVE
[13:02] EXPRESSED OPERATIONAL CONCERNS
[13:04] WITH THE ORDINANCE AS DRAFTED
[13:07] BEFORE MOVING IT FORWARD AS YOU
[13:10] DO MOVE IT FORWARD, HOWEVER, WE
[13:13] STAND READY TO WORK WITH YOU TO
[13:15] CRAFT AN ORDINANCE THAT
[13:16] RECOGNIZES THE UNIQUE TRAINING
[13:18] SUPPORT NEEDED FOR HOSPITAL
[13:20] SECURITY OFFICERS TO BE
[13:22] SUCCESSFUL IN THESE ROLES IN
[13:25] ADDITION TO SPECIFIC
[13:27] RECOMMENDATIONS THAT WE WILL
[13:28] PROVIDE AS PART OF WRITTEN
[13:31] TESTIMONY, UH, WE WOULD ALSO
[13:33] URGE THAT YOU CONSIDER TWO
[13:35] ALTERNATIVE APPROACHES.
[13:38] FIRST, ALLOW HOSPITALS AND
[13:41] OTHER EMPLOYERS WITH ROBUST
[13:42] TRAINING PROGRAMS FOR SECURITY
[13:45] PROFESSIONALS TO ATTEST THAT
[13:47] THEIR TRAINING MEETS OR EXCEEDS
[13:49] THE MINIMUM STANDARDS
[13:51] ESTABLISHED BY THE CITY.
[13:53] WE BELIEVE THAT EMPLOYERS
[13:54] SHOULD BE PERMITTED TO DO THEIR
[13:56] OWN TRAINING AND SHOULD BE
[13:58] PERMITTED TO ATTEST THAT THEIR
[14:00] TRAINING MEETS THESE STANDARDS
[14:02] ESTABLISHED BY THE OFFICE
[14:04] OF LABOR COMPLIANCE AND WORKER
[14:06] PROTECTIONS, THIS ATTESTATION
[14:08] SHOULD EXEMPT EMPLOYERS AND
[14:11] EMPLOYEES FROM THE EXTERNAL
[14:12] TRAINING REQUIREMENTS IN THE
[14:14] ORDINANCE.
[14:16] SECOND, CREATE A PROGRAM THAT
[14:19] SETS MINIMUM STANDARDS FOR
[14:22] UNARMED SECURITY OFFICERS
[14:24] WORKING FOR THE CITY OF BOSTON.
[14:26] AT THE PREVIOUS HEARING ON THIS
[14:28] ORDINANCE AND THE COMPELLING
[14:30] TESTIMONY PROVIDED BY THE
[14:32] SECURITY OFFICERS, WE
[14:35] RECOGNIZED A CLEAR OPPORTUNITY
[14:37] FOR THE CITY TO PURSUE TRAINING
[14:39] OF ITS EMPLOYEES.
[14:41] WE BELIEVE THE COUNCIL SHOULD
[14:43] PURSUE AN EFFORT TO ENACT
[14:44] MINIMUM TRAINING REQUIREMENTS
[14:46] FOR SECURITY PROFESSIONALS
[14:48] WORKING FOR THE CITY PRIOR TO
[14:51] PURSUING ANY BROADER EFFORTS.
[14:53] IN ADDITION TO DIRECTLY
[14:55] ADDRESSING AN IDENTIFIED GAP IN
[14:58] TRAINING.
[14:58] SUCH AN EFFORT WOULD ALLOW THE
[15:01] OFFICE OF LABOR COMPLIANCE AND
[15:03] WORKER PROTECTIONS TO DEVELOP
[15:05] ITS TRAINING, ITS PROGRAMS AND
[15:08] SYSTEMS FOR A SMALLER NUMBER
[15:10] OF EMPLOYERS, TRAINERS AND
[15:11] SECURITY OFFICERS AND TO
[15:14] TROUBLESHOOT ANY ISSUES OR
[15:16] BARRIERS TO CREATING A
[15:18] FUNCTIONING PROGRAM.
[15:20] THANK YOU FOR YOUR
[15:21] CONSIDERATION OF OUR COMMENTS.
[15:23] AS I SAID, WE STAND READY TO
[15:25] WORK WITH YOU TO ENSURE THAT
[15:27] UNARMED SECURITY OFFICERS IN
[15:29] BOSTON HAVE ADEQUATE TRAINING
[15:32] WHILE TAKING INTO CONSIDERATION
[15:34] THE COMPREHENSIVE AND DYNAMIC
[15:36] WORK BEING DONE IN OUR
[15:38] INSTITUTIONS TO TRAIN OUR
[15:41] PROFESSIONAL EMPLOYEES.
[15:42] PLEASE DO NOT HESITATE TO REACH
[15:45] OUT TO US IF THERE IS ANY
[15:47] ADDITIONAL INFORMATION WE COULD
[15:48] PROVIDE.
[15:49] THANK YOU.
[15:51] ,THANK YOU PATRICIA.
[15:52] UH WELL NEXT WE'LL GO TO UH
[15:54] HERBIE.
[15:57] FIRST OF ALL, UH.
[15:58] CONGRATULATIONS ON YOUR NEW
[15:59] BABY.
[16:00] UM, UM, MADAM CHAIR, THANK YOU.
[16:02] UM.
[16:02] GOOD AFTERNOON.
[16:03] UM, CHAIR COLETTA SUPPORT, UH,
[16:07] COUNCILOR SANTANA AND MEMBERS
[16:08] OF THE COMMITTEE.
[16:10] UM, MY NAME IS HERB DUVERNAY.
[16:12] I'M THE FOUNDER AND CEO OF ONE
[16:13] WORK GROUP, A BOSTON BASED
[16:16] SECURITY TRAINING AND
[16:17] PROFESSIONAL SERVICES COMPANY.
[16:20] WE EMPLOY APPROXIMATELY 200
[16:22] FULL TIME AND PART TIME
[16:24] EMPLOYEES.
[16:25] ABOUT 68% OF OUR WORKFORCE ARE
[16:28] PEOPLE OF COLOR, AND MORE THAN
[16:30] 58% ARE BOSTON RESIDENTS.
[16:33] I ALSO SERVE AS BOARD CHAIR
[16:34] OF THE BLACK ECONOMY
[16:37] COUNCIL OF MASSACHUSETTS.
[16:39] I WANT TO MAKE SOMETHING VERY
[16:41] CLEAR I BELIEVE IN TRAINING,
[16:44] TRAINING AND WORKFORCE
[16:45] DEVELOPMENT ARE ACTUALLY PART
[16:47] OF MY BUSINESS.
[16:49] MY CONCERN IS THAT THE
[16:50] ORDINANCE COULD UNINTENTIONALLY
[16:53] CREATE BARRIERS FOR TWO GROUP.
[16:55] I CARE DEEPLY ABOUT SMALL AND
[16:58] DISADVANTAGED BUSINESSES TRYING
[17:00] TO COMPETE AND PEOPLE TRYING TO
[17:03] ENTER THE WORKFORCE OR EARN
[17:04] ADDITIONAL INCOME.
[17:06] FOR ME THIS IS PERSONAL.
[17:09] I CAME TO THIS COUNTRY FROM
[17:10] HAITI WHEN I WAS 20 YEARS OLD.
[17:13] I DIDN'T SPEAK ENGLISH.
[17:14] I CLEANED BATHROOMS, I DROVE A
[17:17] CAB, I WORK IN A GROCERY STORE.
[17:21] I DID WHATEVER JOB I COULD FIND
[17:23] TRYING WHILE TRYING TO BUILD A
[17:25] LIFE HERE.
[17:27] WHEN I ENROLLED AT NORTHEASTERN
[17:29] UNIVERSITY I DIDN'T EVEN KNOW
[17:31] WHAT I WANTED TO STUDY.
[17:33] THEN SOMEBODY GAVE ME AN
[17:35] OPPORTUNITY TO WORK SECURITY AT
[17:37] DANA-FARBER I RECEIVE
[17:39] ORIENTATION AND BASIC TRAINING
[17:41] BUT WHAT REALLY DEVELOPED
[17:43] ME WASN'T A CARD OR A CHECKLIST
[17:47] IT WAS PEOPLE SUPERVISORS COACH
[17:50] ME.
[17:51] MENTORS CORRECTED ME.
[17:53] THEY TAUGHT ME HOW TO
[17:54] COMMUNICATE WHAT REPORTS HANDLE
[17:57] DIFFICULT SITUATION AND BECOME
[18:00] A PROFESSIONAL.
[18:01] THAT OPPORTUNITY CHANGED MY
[18:04] LIFE.
[18:05] I DISCOVERED THAT SECURITY
[18:06] COULD BECOME MY PROFESSION SO I
[18:08] STUDIED HUMAN JUSTICE, EARNED
[18:10] BOTH MY BACHELOR'S AND MASTER'S
[18:12] DEGREE FROM NORTHEASTERN.
[18:13] MOVE INTO MANAGEMENT AND
[18:15] EXECUTIVE LEADERSHIP AND
[18:17] EVENTUALLY FOUNDED MY OWN
[18:18] SECURITY COMPANY.
[18:20] THE OPPORTUNITY CAME FIRST.
[18:23] TODAY I HIRE PEOPLE WHO NEED
[18:25] THAT SAME OPPORTUNITY WE HIRE
[18:28] IMMIGRANTS, STUDENTS, WORKING
[18:31] PARENTS, PEOPLE WHO ALREADY
[18:32] HAVE ANOTHER JOB AND NEED
[18:34] ANOTHER 10 OR 20 HOURS A WEEK
[18:37] AND PEOPLE LOOKING FOR THEIR
[18:39] FIRST OPPORTUNITY.
[18:41] THINK ABOUT WHAT 40 HOURS
[18:43] OF MANDATORY TRAINING MEAN TO
[18:45] THEM.
[18:47] YES THEY ARE PAID YOU IN
[18:48] TRAINING BUT PAYING SOMEONE
[18:50] MINIMUM WAGE DOESN'T MAGICALLY
[18:52] CREATE 40 ADDITIONAL HOURS IN
[18:54] THE LIFE A STUDENT HAS CLASSES
[18:57] A PARENTS HAS CHILDCARE SOMEONE
[19:00] WHO FOR ANOTHER JOB MAY HAVE TO
[19:01] GIVE UP HIGHER PAYING HOURS
[19:04] JUST TO QUALIFY FOR A PART TIME
[19:06] OPPORTUNITY FOR SOMEONE TRYING
[19:09] TO MAKE ENDS MEET.
[19:11] 40 HOURS IS A REAL BARRIER.
[19:14] IT ALSO AFFECT DISADVANTAGED
[19:15] BUSINESSES LIKE MINE.
[19:17] WE COMPETE AGAINST SOME OF THE
[19:19] LARGEST SECURITY COMPANIES IN
[19:20] THE WORLD.
[19:21] THEY CAN SPREAD MANAGEMENT,
[19:24] RECRUITING, TRAINING, INSURANCE
[19:26] TECHNOLOGY AND COMPLIANCE COSTS
[19:28] ACROSS TENS OF THOUSANDS
[19:31] OF EMPLOYEE.
[19:32] I HAVE APPROXIMATELY 200 PEOPLE
[19:35] AND ONE CRITICISM WE ALREADY
[19:38] HEAR WHEN COMPETING FOR
[19:39] CONTRACTS IS WHEN WALKER IS TOO
[19:42] EXPENSIVE.
[19:43] SOMETIMES WE ARE NOT BECAUSE WE
[19:45] ARE MAKING EXCESSIVE PROFITS
[19:47] BUT BECAUSE WE DON'T HAVE THE
[19:48] SCALE OF THE LARGEST COMPANY
[19:51] AND ADD TO 40 HOURS OF PAY
[19:55] PRE-SERVICE TRAINING, OUTSIDE
[19:57] TRAINING COSTS AND ADDITIONAL
[19:59] COMPLIANCE COSTS.
[20:00] EVENTUALLY THOSE COSTS WILL GO
[20:01] INTO OUR WEIGHTS, OUR WEIGHT
[20:04] INCREASE WE BECOME LESS
[20:06] COMPETITIVE, WE WIN FEWER
[20:08] CONTRACTS AND ULTIMATELY WE
[20:11] CREATE FEWER JOBS.
[20:13] EVERY GALATIAN CAN BE EQUAL ON
[20:15] PAPER AND STILL HAVE VERY
[20:18] UNEQUAL ECONOMIC IMPACT.
[20:21] AND AGAIN I'M NOT AGAINST
[20:22] TRAINING.
[20:23] I AM IN THE TRAINING BUSINESS.
[20:27] IN 2017 I ACQUIRE AND ESTABLISH
[20:28] A TRAINING COMPANY THAT HAD
[20:30] BEEN OPERATING FOR
[20:31] APPROXIMATELY 25 YEARS.
[20:33] TODAY WE PROVIDE TRAINING AND
[20:35] WORKFORCE DEVELOPMENT INCLUDING
[20:36] FOR FEDERAL GOVERNMENT CLIENTS
[20:38] .
[20:38] I KNOW WHAT DEVELOPS GOOD
[20:41] SECURITY PROFESSIONAL IT'S
[20:43] APPROPRIATE TRAINING COMBINED
[20:45] WITH STRONG SUPERVISION
[20:48] COACHING SITE SPECIFIC
[20:50] KNOWLEDGE, ACCOUNTABILITY AND
[20:52] CULTURE.
[20:54] WE DEMONSTRATE THAT DURING OUR
[20:55] FIFA RELATED OPERATION HERE
[20:57] OUTSIDE THE BUILDING WE
[20:59] RECRUITED AND DEVELOPED A
[21:01] DIVERSE WORKFORCE FOR DEMANDING
[21:04] INTERNATIONAL EVENT.
[21:05] WE TRAIN THEM, WE SUPERVISE
[21:07] THEM, WE COACHED THEM, WE
[21:10] CORRECTED THEM AND THEY PERFORM
[21:12] .
[21:13] OUR CLIENTS ALSO HOLD US
[21:15] ACCOUNTABLE.
[21:16] IF MY OFFICERS.
[21:17] DON'T PERFORM.
[21:18] CLIENTS CAN WE MOVE THEM?
[21:20] IF WE DON'T FIX THE.
[21:21] PROBLEM THEY CAN FIRE MY
[21:23] COMPANY INSURANCE LIABILITY AND
[21:26] OUR REPUTATION PROVIDE
[21:27] ADDITIONAL ACCOUNTABILITY IF MY
[21:29] PEOPLE.
[21:30] CONSISTENTLY FAIL, MY COMPANY
[21:33] EVENTUALLY FAILS BACK MY WILL.
[21:36] I SPECIFICALLY ACCOMMODATION
[21:37] FOR IMPROVING THIS ORDINANCE.
[21:39] MY REQUEST TODAY IS SIMPLY
[21:43] THINK ABOUT THE IMMIGRANT, THE
[21:45] STUDENT, THE WORKING PARENT,
[21:48] THE PERSON WHO NEED A SECOND
[21:49] JOB AND THE DISADVANTAGED
[21:52] BUSINESS TRYING TO COMPETE
[21:53] AGAINST COMPANY MANY TIMES IT'S
[21:56] SIZE SECURITY OPEN A DOOR FOR
[21:59] ME FOR 20 YEARS OLD IMMIGRANT
[22:02] FROM HAITI WHO DIDN'T SPEAK
[22:04] ENGLISH, SOMEONE GIVE ME AN
[22:06] OPPORTUNITY TODAY I HAVE THE
[22:09] PRIVILEGE OF GIVING THAT
[22:10] OPPORTUNITY TO SOMEONE ELSE.
[22:12] DON'T MAKE THE CREDENTIAL MORE
[22:14] IMPORTANT THAN THE PERSON.
[22:17] LET'S RAISE THE STANDARD
[22:18] WITHOUT RAISING THE BARRIER.
[22:20] THANK YOU.
[22:21] THANK YOU HERBIE I WILL JUST
[22:22] SAY I DIDN'T REALIZE THE EXTENT
[22:24] OF YOUR ATTENTION AND YOUR
[22:25] STORY IS REALLY INSPIRATIONAL
[22:26] AND UM, I KNOW THAT YOU ARE
[22:28] WORKING REALLY HARD TO, UM,
[22:30] PROVIDE OPPORTUNITIES TO OTHERS
[22:32] THE WAY THAT THEY WERE PROVIDED
[22:33] TO YOU.
[22:34] SO I APPRECIATE YOUR TESTIMONY.
[22:35] THANK YOU FOR YOUR WARM WISHES.
[22:36] I DO HAVE SO MANY QUESTIONS FOR
[22:37] YOU BUT I WILL WAIT.
[22:38] UM OBVIOUSLY WE HAVE COREY AND
[22:41] THEN WE HAVE OUR LEAD SPONSOR
[22:43] OH AND CAMERON AS WELL I
[22:45] APOLOGIZE BUT I DO JUST WANT TO
[22:46] RECOGNIZE THAT WE'VE BEEN
[22:47] JOINED BY COUNCILOR BRIGHTON.
[22:49] UM.
[22:50] SORRY.
[22:52] I JUST CALLED YOU COREY I
[22:54] APOLOGIZE.
[22:55] YOUR NAME IS DAVID CONSOLE.
[22:56] IT'S FINE.
[22:56] WOULD YOU MIND JUST, UH,
[22:57] REPEATING YOUR YOUR TITLE WHERE
[22:59] YOU WORK AND THEN ALSO ANY
[23:01] AFFILIATIONS YOU CAN, UM, GO
[23:02] AHEAD WITH YOUR REMARKS.
[23:03] SOUNDS GOOD.
[23:04] UH, GOOD.
[23:05] GOOD MORNING.
[23:06] MEMBERS OF THE COMMITTEE.
[23:07] UH, COMMITTEE?
[23:07] UH, MY NAME IS.
[23:09] DAVID COUNCIL.
[23:10] I AM.
[23:10] THE CEO AND CO-FOUNDER
[23:11] OF RED CROSS SECURITY AND A
[23:13] MEMBER OF THE BLACK ECONOMIC
[23:15] COUNCIL OF MASSACHUSETTS.
[23:17] I CO-FOUNDED THIS COMPANY AT 27
[23:18] YEARS OLD.
[23:19] I'M 34 NOW.
[23:21] WHEN I LEFT MORGAN STANLEY TO
[23:23] DO THIS FULL TIME PEOPLE
[23:24] THOUGHT I WAS CRAZY.
[23:25] I KNOW I COULD MAKE A BIGGER
[23:27] IMPACT ON MY COMMUNITY THIS
[23:28] WAY.
[23:29] WE'RE AT OVER 50 EMPLOYEES
[23:30] TODAY.
[23:31] THAT'S FULL TIME AND THE NUMBER
[23:33] CLIMBS PART TIME AND WE PROVIDE
[23:35] UNARMED SECURITY TO COMMERCIAL
[23:38] ,RESIDENTIAL AND EVENT VENUES
[23:40] ACROSS BOSTON.
[23:42] AND I BELIEVE I'M THE YOUNGEST
[23:43] OWNER OPERATOR AT THE SCALE IN
[23:45] THE CITY.
[23:46] WE ARE THE FUTURE AND WE
[23:49] REPRESENT WHAT'S SUPPOSED TO BE
[23:50] POSSIBLE HERE AND THIS
[23:51] ORDINANCE WOULD UNDO A LOT
[23:53] OF THE WORK THE CITY HAS DONE
[23:55] TO SUPPORT SMALL BUSINESSES
[23:56] LIKE MINE.
[23:57] AND SEVEN YEARS THIS COMPANY
[23:59] HAS KEPT FOOD ON THE TABLE FOR
[24:00] STAFF WHO HAD NOWHERE ELSE TO
[24:01] TURN.
[24:02] I'VE HAD GUARDS WORK THEIR WAY
[24:04] THROUGH COLLEGE INTO CAREERS AS
[24:06] LAWYERS AND BOSTON POLICE
[24:07] OFFICERS.
[24:08] I'VE HAD PEOPLE REBUILDING
[24:09] THEIR LIVES AFTER DIVORCE AND
[24:11] IMMIGRANTS FOR WHOM THIS WAS
[24:13] THEIR FIRST JOB IN THIS
[24:14] COUNTRY, THEIR FIRST CHANCE TO
[24:16] LEARN ENGLISH AND WHO WORKED
[24:17] WITH US LONG ENOUGH TO GET
[24:18] THEIR FIRST APARTMENT.
[24:20] AND I'M NOT ONE OF THE BIG GUYS
[24:22] FOR SURE.
[24:23] SOMETHING LIKE THIS MAKES THE
[24:24] AMERICAN DREAM HARDER TO REACH
[24:26] THAN IT ALREADY IS.
[24:28] WE BOOTSTRAPPED THIS COMPANY
[24:29] FROM THE GROUND UP NO INVESTORS
[24:31] ,NO OUTSIDE CAPITAL SOME
[24:33] MONTHS JUST MAKING PAYROLL
[24:34] EVERY TWO WEEKS IS THE WIN AND
[24:36] BETWEEN PAYROLL, RISING
[24:38] INSURANCE AND EVERY OTHER FEE
[24:39] THAT COMES WITH RUNNING A
[24:41] BUSINESS HERE, THERE'S ALREADY
[24:42] BARELY ANY ROOM FOR ERROR TO
[24:44] START WITH THE 40 HOURS EVERY
[24:46] NEW HIRE GETS 40 HOURS
[24:48] OF TRAINING WITHIN 90 DAYS AND
[24:50] SECTIONS 17 TO 22.7 SAYS I PAY
[24:53] FOR ALL OF IT.
[24:55] TUITION FEES AND WAGES AND I
[24:58] CAN'T REQUIRE A CANDIDATE TO
[24:59] ALREADY HOLD THE CERTIFICATE
[25:00] BEFORE BEFORE I HIRE THEM IN A
[25:04] HIGH TURNOVER INDUSTRY WITH
[25:06] TURNOVER REPORTED AT 200% OR
[25:08] MORE, THAT'S NOT A COST I PAY
[25:10] ONCE PER POSITION.
[25:12] I'M PAYING IT MULTIPLE TIMES A
[25:13] YEAR FOR THE SAME POST BEFORE A
[25:15] DOLLAR OF TUITION OR FEES WHICH
[25:17] HAVE NO ESTABLISHED RATE YET
[25:19] SINCE NO CERTIFIED PROGRAM
[25:21] EXISTS UNDER THIS.
[25:21] ORDINANCE.
[25:22] THEN THERE'S A SCHEDULING
[25:24] WHEN A GUARD COMES OFF POST FOR
[25:26] 40 HOURS.
[25:27] MY CLIENT STILL NEEDS COVERAGE.
[25:29] SO I'M I'M PAYING THAT GUARD TO
[25:31] TRAIN AND PAYING SOMEONE ELSE
[25:33] TO COVER THE SHIFT ON 180 DAY
[25:35] CLOCK THAT STARTS JUST 30 DAYS
[25:37] AFTER THIS PASSES.
[25:38] I DON'T KNOW HOW I KEEP EVERY
[25:40] SITE COVERED.
[25:41] THE ORDINANCE AS WRITTEN ONLY
[25:43] RECOGNIZES ONE KIND OF TRAINING
[25:44] PROVIDER A NONPROFIT IN PERSON
[25:47] ONLY WITH FIVE YEARS IN THE
[25:49] BUSINESS THAT SETS OUT TOOLS
[25:51] ALREADY DOING THIS JOB LIKE THE
[25:53] PLATFORM WE USE CALLED APP TV
[25:55] WHICH TRACKS GUARDS TRAINING
[25:56] AND GIVES US A WAY TO FLAG
[25:58] CONTINUING EDUCATION.
[25:59] IT'S GOOD BUSINESS AND IT WORKS
[26:01] .
[26:01] I'D ASK THE COUNCIL TO LEAVE
[26:03] ROOM FOR TECHNOLOGY LIKE THAT
[26:04] INSTEAD OF ROUTING EVERYONE
[26:06] THROUGH A SINGLE DESIGNATED
[26:07] VENDOR.
[26:08] THE REPUTATION AND INTEGRITY
[26:11] OF OUR BUSINESS MATTER TOO MUCH
[26:12] AT THIS STAGE FOR US TO NOT
[26:14] PROPERLY TRAIN OUR STAFF AND
[26:16] DELIVER QUALITY SERVICE TO OUR
[26:17] CLIENTS.
[26:18] THAT'S WHY WE TRAIN GUARDS
[26:20] FULLY ON WHAT IT MEANS TO BE A
[26:21] SECURITY GUARD WITH SITE
[26:23] SPECIFIC ON THE JOB TRAINING,
[26:25] CONTINUING EDUCATION AND
[26:26] THROUGH QUARTERLY STAFF
[26:27] MEETINGS.
[26:29] WHAT WORRIES ME MOST ISN'T
[26:31] TRAINING STANDARDS IT'S THE
[26:33] GETTING THE PAPERWORK WRONG ON
[26:35] AN ANNUAL RENEWAL CAN BE
[26:36] GROUNDS TO DENY SUSPENDED OR
[26:38] REVOKED MY PERMIT AND THE
[26:40] MOMENT I'M OPERATING WITHOUT
[26:41] ONE IT'S $300 A DAY PER GUARD
[26:44] AND A THREE YEAR BAN FROM CITY
[26:47] CONTRACTS.
[26:48] THAT'S THE SEQUENCE.
[26:49] IT'S THE THAT'S THE SEQUENCE.
[26:51] IT STARTS WITH A FILING ERROR
[26:52] AND A CLEAR CLERICAL MISTAKE.
[26:54] SHOULD IT END WHAT I'VE SPENT
[26:56] SEVEN YEARS BUILDING BECAUSE I
[26:57] AM THE, UH, COMPLIANCE
[26:59] DEPARTMENT.
[27:02] THANK YOU VERY MUCH, DAVID.
[27:03] AND NOW WE'LL GO TO CAMERON
[27:05] WHO'S ONLINE.
[27:06] CAMERON, IF YOU WOULDN'T MIND
[27:07] JUST REPEATING YOUR, UM YOUR
[27:08] TITLE, YOUR AND YOUR
[27:10] AFFILIATION PLEASE BEFORE YOUR
[27:11] REMARKS.
[27:11] I'M, UM, CAMERON KIELBURGER,
[27:12] THE VICE PRESIDENT
[27:13] OF GOVERNMENT RELATIONS AND ON
[27:15] BEHALF, UM, WITH ALLIED
[27:17] UNIVERSAL SECURITY.
[27:18] UM, AGAIN, THANK YOU REALLY
[27:21] QUICKLY FOR ALLOWING ME TO BE
[27:22] HERE VIRTUALLY UM, THAT WE ARE
[27:24] A LARGE COMPANY.
[27:24] I HAVE A ONE WOMAN TEAM AND I
[27:26] HAD TO BE IN ATLANTA THIS
[27:27] MORNING UH, FOR MEETINGS.
[27:29] BUT AGAIN, THANK YOU FOR HAVING
[27:31] MEJIA TODAY AND WE'RE I'M HERE
[27:32] TO RESPECTFULLY OPPOSE DOCKET
[27:34] 1541.
[27:35] ALLIED UNIVERSAL IS ONE OF THE
[27:36] LARGEST SECURITY SERVICE
[27:37] COMPANIES IN THE UNITED STATES
[27:39] EMPLOYING OVER 300,000 SECURITY
[27:41] PROFESSIONALS NATIONWIDE
[27:42] INCLUDING APPROXIMATELY 2000 IN
[27:44] BOSTON.
[27:44] ALLIED UNIVERSAL SERVICES A
[27:46] VARIETY OF CLIENTS INCLUDING
[27:47] HOSPITALS, UNIVERSITIES,
[27:49] AFFORDABLE HOUSING PROVIDERS,
[27:50] NONPROFITS, GOVERNMENT
[27:51] BUILDINGS, MAJOR PUBLIC EVENTS,
[27:53] OFFICE BUILDING AND RETAIL
[27:54] LOCATIONS THAT SERVES BOSTON
[27:55] CITIZENS ACROSS THE CITY AND
[27:57] COMMONWEALTH.
[27:58] TO BE CLEAR, ALLY DOES NOT
[28:00] OPPOSE TRAINING STANDARDS FOR
[28:01] SECURITY PROFESSIONALS.
[28:03] WE INVEST SUBSTANTIALLY IN THE
[28:04] TRAINING AND DEVELOPMENT OF OUR
[28:05] WORKFORCE AND SHARE THE
[28:06] COMMITTEE'S INTEREST IN A WELL
[28:08] PREPARED PROFESSIONAL SECURITY
[28:09] FORCE.
[28:10] HOWEVER, WE MUST RAISE OUR
[28:11] SERIOUS CONCERNS ABOUT DOCKET
[28:13] 5041 HAS FAILED.
[28:14] YOU ALL DO HAVE MY WRITTEN
[28:15] TESTIMONY FROM THE AUGUST
[28:16] HEARING.
[28:17] IN SPARE TIME I'LL FOCUS ON
[28:18] SOME OF OUR LARGEST CONCERN.
[28:20] FIRST, EMPLOYERS ARE UNABLE TO
[28:22] CONDUCT THEIR OWN TRAINING.
[28:23] ALI PROVIDES EVERY NEW GUARD
[28:25] WITH A COMPREHENSIVE ONBOARDING
[28:27] PROGRAM INCLUDING THE COMPANY'S
[28:28] 20 LESSON CORE CURRICULUM
[28:30] COVERING TOPICS SUCH AS
[28:31] EMERGENCY MANAGEMENT,
[28:32] DE-ESCALATION, CRIME
[28:33] DETERRENCE, LEGAL ASPECTS
[28:35] OF PRIVATE SECURITY,
[28:36] PROFESSIONAL SAFETY, USE
[28:37] OF FORCE AND TACTICAL SAFETY.
[28:38] ADDITIONAL TRAININGS PROVIDED
[28:40] ON SITE SPECIFIC AND ACCOUNT
[28:42] SPECIFIC BASIS.
[28:42] THIS TRAINING IS DELIVERED
[28:43] THROUGH ALLY, ITS OWN INDUSTRY
[28:45] LEADING SYSTEMS AND IT'S
[28:46] UPDATED REGULARLY TO REFLECT
[28:48] CHANGE IN CLIENT NEEDS AND
[28:49] INDUSTRY STANDARDS THAT CAN BE
[28:51] CUSTOMIZED ALSO PER CONTRACT
[28:53] REQUIREMENTS AND THE ORDINANCE
[28:55] DOES NOT ACKNOWLEDGE THIS
[28:56] EXISTING INVESTMENT.
[28:57] INSTEAD, IT PROHIBITS EMPLOYERS
[28:59] FROM BEING A CERTIFIED TRAINER
[29:00] AND INSTEAD LIMITS ELIGIBLE
[29:01] TRAIN PROVIDERS TO ENTITIES
[29:03] THAT ARE EXEMPT FOR FEDERAL
[29:04] INCOME TAXATION EXPRESSLY
[29:06] PROHIBITS PROGRAMS THAT ARE
[29:07] QUOTE OWN CONTROLLED AND
[29:08] DOMINATED BY A SECURITY
[29:10] EMPLOYER.
[29:10] THIS APPROACH UNDERMINES RATHER
[29:12] THAN BUILT UPON AN
[29:13] INFRASTRUCTURE THAT RESPONSIBLE
[29:14] EMPLOYERS HAVE ALREADY
[29:15] ESTABLISHED AND THIS HAS TWO
[29:17] SIGNIFICANT CONSEQUENCES.
[29:19] FIRST, IT EXCLUDES ANY SECURITY
[29:20] EMPLOYERS REGARDLESS OF THE
[29:21] QUALITY, DEPTH OR CREDIT
[29:23] OF THEIR TRAINING PROGRAMS
[29:24] SOLELY ON THE BASIS OF HOW THEY
[29:25] ARE ORGANIZED.
[29:27] AN EMPLOYER OPERATING AN
[29:28] APPROPRIATE TRAINING ACADEMY
[29:29] CANNOT USE THAT PROGRAM TO
[29:30] SATISFY THIS ORDINANCE.
[29:31] IT'S TAX STATUS NOT TRAINING
[29:33] QUALITY IT'S A DETERMINING
[29:34] CRITERION.
[29:36] SECOND, THE FIVE YEAR
[29:37] DEMONSTRATED EXPERIENCE
[29:38] REQUIREMENT APPLIES THE
[29:38] TRAINING PROGRAM ITSELF NOT
[29:40] MERELY TO ITS INSTRUCTORS.
[29:42] IT'S UNCLEAR WHETHER ANY
[29:43] CURRENTLY EXISTING ELIGIBLE
[29:44] ENTITY IN BOSTON SATISFIES ALL
[29:46] OF THESE CRITERIA.
[29:48] PROVIDER AVAILABILITY CANNOT BE
[29:49] ASSUMED IN THE CITY'S ABILITY
[29:51] TO ENFORCE THE ORDINANCE
[29:51] DEPENDS ENTIRELY ON WHETHER
[29:53] QUALIFIED PROVIDERS EMERGE AND
[29:54] ARE CERTIFIED.
[29:56] SECOND, THE ORDINANCE INCREASED
[29:57] COSTS AND REDUCED SECURITY
[29:59] COVERED THE COST CONSEQUENCE
[30:00] OF THIS ORDINANCE ARE
[30:02] SUBSTANTIAL AND WILL FLOW
[30:03] DIRECTLY TO THE BOSTON
[30:04] INSTITUTIONS AND CITIZENS THAT
[30:05] DEPEND ON SECURITY SERVICES.
[30:07] THE ORDINANCES, THE ORDINANCES
[30:08] NUMBER OF HOURS REQUIREMENTS DO
[30:10] ALL THE TRAINING IN PERSON, USE
[30:11] OF A THIRD PARTY OPERATOR AND
[30:13] DO ALL THE TRAINING PRIOR TO
[30:14] STARTING THE JOB NOT ONLY GO
[30:15] AGAINST THE AVERAGE
[30:16] REQUIREMENTS NATIONWIDE BUT
[30:17] WILL ADD SIGNIFICANT COSTS AND
[30:19] ACT AS A GREAT DETERRENT TO
[30:20] FUTURE EMPLOYEES.
[30:21] THE COSTS DO NOT REMAIN WITH
[30:23] THE SECURITY COMPANY.
[30:24] THEY ARE REFLECTED IN CONTRACT
[30:26] PRICING PAID BY BOSTON'S
[30:27] HOSPITALS, UNIVERSITIES,
[30:29] NONPROFITS, HOUSING PROVIDERS
[30:30] AND OTHER INSTITUTIONS.
[30:31] FOR MANY OF THESE CLIENTS,
[30:33] PARTICULARLY NONPROFITS AND
[30:34] AFFORDABLE HOUSING PROVIDERS
[30:35] WHO OPERATE ON FIXED BUDGETS,
[30:37] THE RESULT WILL NOT BE A HIGHER
[30:38] COMPLIANCE SPENDING.
[30:39] IT'S GOING TO BE A DECISION TO
[30:40] REDUCE SECURITY COVERAGE OR
[30:41] EVEN ELIMINATE IT.
[30:43] FURTHERMORE, THE ORDINANCE
[30:44] CONTAINS NO GRANDFATHERED
[30:45] PROVISION.
[30:46] EVERY EXISTING UNARMED GUARD
[30:48] REGARDLESS OF YEARS
[30:49] OF EXPERIENCE, PRIOR EMPLOYER
[30:50] TRAINING, MILITARY BACKGROUND
[30:52] OR LAW ENFORCEMENT CREDENTIALS
[30:53] MUST COMPLETE THE FULL 40 HOUR
[30:55] PROGRAM FROM SCRATCH WITHIN 180
[30:57] DAYS OF THE EFFECTIVE DATE.
[30:58] ALLIED UNIVERSAL CORE TRAINING
[31:00] EVEN WORK COVERS THE SAME
[31:01] SUBJECT MATTER AS THE ORDINANCE
[31:03] REQUIRES CANNOT SATISFY THIS
[31:04] REQUIREMENT UNLESS RE DELIVERED
[31:06] BY THAT CITY CERTIFIED OUTSIDE
[31:07] PROVIDER.
[31:08] THIS WILL REQUIRE ALL CURRENTLY
[31:10] STAFFED GUARDS TO BE PULLED OFF
[31:12] THEIR POSTS IN A HAPHAZARD
[31:13] MANNER WHEN A CLASS SPOT OPENS
[31:14] UP WITHOUT THE ABILITY TO
[31:16] BACKFILL POSITIONS WITH
[31:17] QUALIFIED GUARDS, POTENTIALLY
[31:18] LEAVING NUMEROUS CLIENTS
[31:19] WITHOUT ANY SECURITY SHOULD
[31:20] ALSO BE NOTED THAT IF THERE'S
[31:22] NOT A QUALIFYING UM PROVIDER TO
[31:25] DO THE TRAINING, WE STILL HAVE
[31:26] TO HAVE OUR GUARDS TRAINED 180
[31:27] DAYS WHICH MEANS EVERYONE WILL
[31:29] BE PULLED OFF WITHIN 180 DAY
[31:31] MARKET AND WILL BE NO ONE BE
[31:32] ABLE TO BE PROVIDE SERVICES.
[31:34] THIRD, THE ORDINANCE CANNOT BE
[31:36] IMPLEMENTED IN ITS PROPOSED
[31:37] TIMELINE.
[31:37] THE ORDINANCE TAKES EFFECT 30
[31:39] DAYS AFTER PASSAGE.
[31:40] WITHIN THAT WINDOW, THE CITY
[31:41] WOULD BE REQUIRED TO ONE DESIGN
[31:43] AND PUBLISH A PERMIT
[31:44] APPLICATION PROCESS TO DEVELOP
[31:46] ELIGIBILITY CRITERIA AND
[31:48] APPLICATION PROCESS FOR
[31:49] TRAINING PROGRAMS THREE
[31:50] EVALUATE PROVIDER APPLICATIONS
[31:52] INCLUDING REVIEW OF OWNERSHIP
[31:53] DIRECTOR QUALIFICATIONS,
[31:55] INSTRUCTOR CREDENTIALS,
[31:55] CURRICULA, INSURANCE AND A FIVE
[31:57] YEAR EXPERIENCE REQUIREMENTS OR
[31:59] CERTIFY AT LEAST ONE QUALIFIED
[32:01] PROVIDER FIVE PROMULGATE
[32:03] IMPLEMENTING REGULATIONS AND
[32:04] SIX STAND UP A COMPLAINT INTAKE
[32:06] INVESTIGATION AND ENFORCEMENT
[32:08] STRUCTURE.
[32:08] THIS PROCESS IS ALSO GOING TO
[32:09] COST THE CITY TO SET UP AND
[32:11] MAINTAIN ON A REGULAR BASIS.
[32:12] THE ORDINANCE ALSO ASSIGNS ALL
[32:15] THIS WORK TO THE OFFICE
[32:16] OF LABOR COMPLIANCE AND WORKER
[32:17] PROTECTION PROVIDES NO DEADLINE
[32:18] FOR CLEANING IT, NO ADDITIONAL
[32:19] STAFFING AND NO APPROPRIATIONS
[32:21] TO THAT OFFICE.
[32:22] THIS IS NOT A THEORETICAL
[32:24] CONCERN.
[32:24] PHILADELPHIA PROPOSED A NEARLY
[32:26] IDENTICAL ORDINANCE AND PASSED
[32:27] A PASS DOWN VERSION LATE LAST
[32:29] YEAR.
[32:30] BY MARCH 1ST OF THIS YEAR, THE
[32:31] EFFECTIVE DATE THE CITY
[32:33] OF PHILADELPHIA HAS NOT
[32:34] CERTIFIED A SINGLE QUALIFYING
[32:35] TRAINING PROVIDER AND THAT
[32:36] REMAINS THE CASE TODAY.
[32:38] THE PHILADELPHIA DEPARTMENT
[32:40] OF LABOR PUBLICLY ANNOUNCED THE
[32:41] EMPLOYMENT LIMITATION WAS
[32:42] POSTPONED WITH NO ENFORCEMENT
[32:43] DATE SET.
[32:44] THE LAW HAS BEEN UNENFORCEABLE
[32:45] IN BOSTON.
[32:46] THE PROPOSED TIMELINE IS EVEN
[32:47] MORE CONDENSED.
[32:49] FOURTH AND FINALLY THIS BILL
[32:50] LACKS APPROPRIATE DUE PROCESS
[32:52] AGAIN AND WITH TIME UM
[32:54] CENTERING TIME HERE I'LL JUST
[32:55] NOTE THAT THERE ARE NUMEROUS
[32:56] ADMINISTRATIVE ISSUES AND
[32:57] INAPPROPRIATE PENALTIES.
[32:59] BUT IN CONCLUSION ALLIED
[33:01] RESPECTFULLY URGES THE
[33:02] COMMITTEE TO REJECT A DOCKET 54
[33:04] ONE IS FILED.
[33:05] ALLIED IS MORE THAN WILLING TO
[33:07] CONTINUE TO WORK WITH THE
[33:08] COMMITTEE AND COUNCIL ON
[33:09] APPROPRIATE TRAINING
[33:10] REGULATIONS.
[33:10] HOWEVER, WE QUESTION THE
[33:11] LEGITIMACY OF ANY URGENCY TO
[33:12] RUSH TO THE ORDINANCE AND WE
[33:14] URGE THE CITY TO SLOW DOWN,
[33:16] ENGAGE THE SECURITY AND
[33:17] BUSINESS COMMUNITIES.
[33:18] CONSIDER A BUDGET FOR THIS
[33:20] PROCESS AND CONSIDER IF THE
[33:21] CITY SHOULD BE FOOTING THIS
[33:22] BILL AT ALL AND INSTEAD TAKE
[33:23] THE INITIAL STEP OF ENGAGING
[33:25] THE STATE WHERE ALMOST
[33:26] UNIVERSALLY SECURITY GUARD
[33:28] LICENSES ARE OVERSEEN
[33:29] NATIONWIDE.
[33:30] SO THANK YOU FOR YOUR TIME AND
[33:31] CONSIDERATION AND I'M HAPPY TO
[33:32] ANSWER ANY QUESTIONS YOU MAY
[33:33] HAVE.
[33:35] THANK YOU SO MUCH TO OUR UM
[33:36] FIRST PANEL I WILL JUST ASK IF
[33:38] YOU HAVEN'T ALREADY SUBMITTED
[33:39] YOUR TESTIMONY IF YOU COULD
[33:41] SUBMIT IT TO THE COMMITTEE.
[33:42] UM I DID TRY TO TAKE AS MANY
[33:43] NOTES AS I CAN AND I DO HAVE
[33:44] MORE QUESTIONS JUST TO CLARIFY
[33:45] SOME POINTS BUT IF YOU CAN
[33:47] SUBMIT THAT TO BOTH MYSELF, UH,
[33:49] THE LEAD SPONSOR AND OUR LOVELY
[33:51] ,UM, CENTRAL STAFF LIAISON, I
[33:53] WOULD APPRECIATE THAT.
[33:54] THANK YOU.
[33:55] UM, COUNCILOR BURTON, WE ARE
[33:57] GOING TO MOVE STRAIGHT INTO
[33:58] QUESTIONS IF THAT'S OKAY, JUST
[33:59] TO KEEP IT, UH, GOING BECAUSE
[34:00] YOU DO HAVE A PANEL AFTER THIS,
[34:01] BUT I'LL NOW PASS IT OVER TO
[34:03] COUNCILOR SANTANA FOR HIS, UM,
[34:05] QUESTIONS.
[34:05] ON.
[34:05] THIS PANEL.
[34:06] AWESOME.
[34:07] THANK YOU, MADAM CHAIR.
[34:08] AND AND THANK YOU.
[34:09] UH, UM, TO ALL OUR PANELISTS
[34:11] HERE.
[34:12] UM, I THINK UH, I FAILED TO
[34:15] MENTION I DID MEET WITH FROM
[34:16] BETWEEN LAST HEARING AND THIS
[34:18] HEARING I DIDN'T MEET WITH MANY
[34:19] OF YOU, UM, AND HEARD YOUR
[34:21] CONCERNS.
[34:22] UM, AND I ALSO APPRECIATE ALL
[34:24] OF YOU BEING HERE BEING PRESENT
[34:26] UM, IN THIS CONVERSATION.
[34:28] UM, I HAVE A FEW UM, I THINK
[34:31] JUST LIKE MORE GENERAL
[34:32] QUESTIONS I THINK I HAVE UM,
[34:33] TWO SPECIFIC UM, QUESTIONS HOW.
[34:35] MUCH TIME HOW MUCH TIME DO I
[34:37] HAVE?
[34:37] UM, MADAM CHAIR UH.
[34:38] YOU EIGHT MINUTES.
[34:40] OKAY.
[34:41] THERE'S ONE ON ONE OF THESE.
[34:42] BE RESPECTFUL OF MY OF MY.
[34:44] COLLEAGUES HERE.
[34:45] SO, UM, REALLY APPRECIATE YOU
[34:47] AGAIN.
[34:47] UM, YOUR TESTIMONY HERE.
[34:49] UM, WHEN I'M TALKING, YOU KNOW,
[34:51] ARE YOU CONFIDENT?
[34:52] AND THIS IS FOR ANYONE ARE YOU
[34:53] CONFIDENT.
[34:53] THAT OFFICERS.
[34:55] AT ALL COMPANIES.
[34:56] ACROSS THE CITY ARE RECEIVING
[34:58] ADEQUATE.
[34:58] TRAINING RIGHT NOW?
[35:02] UM, UM, IF I CAN ANSWER I MEAN,
[35:04] I THINK IT'S A GOOD QUESTION TO
[35:05] US.
[35:06] I MEAN, UM, AGAIN, IT'S HARD
[35:09] FOR ME TO SAY WHETHER OR NOT
[35:11] ALL SECURITY COMPANIES ARE
[35:13] PROVIDING ADEQUATE TRAINING.
[35:14] ALL I KNOW IS WHAT WE PROVIDED
[35:16] IN TERMS OF TRAINING THAT WE
[35:17] PROVIDE.
[35:17] I KNOW I WORK FOR MANY OF THE
[35:20] BIG COMPANIES THAT YOU KNOW,
[35:22] SECURITAS ALLIES.
[35:23] I WORK FOR SOME OF THOSE
[35:24] COMPANIES BEFORE AND I KNOW
[35:25] THEY HAVE TREMENDOUS AMOUNT
[35:27] OF TRAINING WHEN I CAME ON
[35:28] BOARD FOR THEM.
[35:30] SO SO AGAIN, WHETHER OR NOT
[35:31] THEY MIGHT BE ONE HERE, ONE
[35:33] THERE THAT DOESN'T HAVE THAT
[35:34] TRAINING BUT IT'S HARD FOR
[35:35] ME TO TELL IT TO SAY THAT.
[35:36] BUT UH, I.
[35:37] THINK I WOULD THINK THAT IF YOU
[35:39] ARE IN THIS BUSINESS OF DOING
[35:42] SECURITY FOR COMPANIES, I DON'T
[35:44] BELIEVE COMPANIES WILL ALLOW
[35:46] YOU NOT TO TRAIN PEOPLE
[35:47] APPROPRIATELY BECAUSE YOU WANT
[35:48] HAVE THAT CONTRACT FOR LONG.
[35:50] THOSE CONTRACT WILL GO I MEAN
[35:52] THAT'S JUST THE WAY THE
[35:53] BUSINESS WORK, YOU KNOW, I.
[35:54] MEAN I'M.
[35:54] YOU KNOW, AS AS A SMALL
[35:56] BUSINESS I GO AROUND AND JUST
[35:58] TO YOU KNOW, TO SORT OF PITCH
[35:59] TO MY PROSPECTIVE CLIENT, YOU
[36:01] KNOW, HOW COULD I DO A BETTER
[36:03] JOB?
[36:03] BUT MY GUESS IS IF THOSE
[36:05] COMPANIES KNOW THAT THEY DID
[36:06] THEY WORK VERY HARD NOT TO LOSE
[36:08] THAT CONTRACT IF THEY'RE IN
[36:09] BUSINESS TO WIN.
[36:11] I KNOW I APPRECIATE THAT UM,
[36:13] YOU KNOW, I THINK OVER THE.
[36:14] PAST TWO HEARINGS WE'VE HEARD
[36:16] FROM MULTIPLE WORKERS.
[36:16] UM, FROM.
[36:18] SOME.
[36:18] OF.
[36:18] THE LARGER SECURITY COMPANIES.
[36:19] IN THE IN THE.
[36:20] BOSTON MARKET AND THEY HAVE
[36:21] TESTIFIED THAT THEY'VE RECEIVED
[36:22] VERY LITTLE TRAINING.
[36:24] I'VE ALSO, YOU KNOW, SHARED
[36:25] ABOUT MY.
[36:26] EXPERIENCE ABOUT BEING A
[36:27] SECURITY OFFICER.
[36:28] UM.
[36:29] YOU KNOW, WORKING OVERNIGHTS
[36:30] WHILE I WAS CAMPAIGNING FOR
[36:31] THIS ROLE AND RECEIVED VERY
[36:33] LITTLE.
[36:33] TRAINING MYSELF.
[36:34] RIGHT.
[36:35] I CAN ONLY.
[36:35] SPEAK FOR MYSELF.
[36:36] THAT'S WHY I.
[36:36] ASKED YOU THE THE PREVIOUS
[36:37] QUESTION.
[36:38] UM, AND SO AND THEN YOU KNOW
[36:43] AND THEN THE PEOPLE WHO HAVE
[36:45] TESTIFIED AND.
[36:46] AND AND.
[36:46] THE LAST.
[36:47] UM HEARING.
[36:48] UM THEY TALKED ABOUT THE NEED
[36:49] FOR MORE LIKE.
[36:51] WE JUST LOVE TO UNDERSTAND.
[36:53] UM.
[36:54] YOU KNOW, HOW DO YOU HOW DO
[36:55] YOU RESPOND TO.
[36:56] THAT OR YOU KNOW, WHATEVER
[36:56] RESPONSE TO.
[36:58] SECURITY OFFICERS ARE CURRENTLY
[37:00] RIGHT NOW WORKING AND SAYING.
[37:02] I NEED MORE TRAINING AND I
[37:04] DIDN'T RECEIVE ADEQUATE
[37:05] TRAINING.
[37:06] UM.
[37:06] I'M ALWAYS IN SUPPORT
[37:08] OF ANYBODY WHO WORK FOR ME.
[37:09] THAT'S IT.
[37:09] ANY MORE TRAINING?
[37:11] UM, JUST TO SORT OF PUT DOWN
[37:13] PERSPECTIVE.
[37:13] YOU KNOW MY FIRM OUR SECRET
[37:16] SAUCE IS THE WAY THAT WE TRAIN
[37:17] OUR PEOPLE AT A LOW COST AND I
[37:20] MEAN AGAIN, WE'RE A TRAINING
[37:21] COMPANY AS WELL SO WE ABLE TO
[37:23] TRAIN OUR PEOPLE AT A VERY LOW
[37:25] COST.
[37:25] AND THE WAY WE DO THAT I'M A
[37:27] STRONG BELIEVER AND THAT'S WHAT
[37:28] I SAY IN MY TESTIMONY I'M A
[37:30] STRONG BELIEVER IN TRAINING
[37:32] CANNOT BE SOMETHING THAT HAPPEN
[37:33] ONCE IT HAS TO CONTINUOUSLY
[37:34] HAPPEN IN US EMPLOYEES IS AN
[37:37] EMPLOYEE AT YOUR WORKSPACE.
[37:38] SO IN OUR FIRM NOT ONLY WE
[37:40] TRAINED UM YOU KNOW WE DID THAT
[37:43] ORIENTATION AND A ONE DAY
[37:44] ORIENTATION AND TRAINING CPR
[37:45] BUT WHAT WE REALLY DO IS
[37:48] CONTINUOUSLY TIME AFTER TIME
[37:51] SUPPORTING THEM, COACHING THEM,
[37:53] MAKE SURE THEY'RE DOING A GREAT
[37:54] JOB READY TO DO UM JUST FOR
[37:56] SOME PERSPECTIVE, YOU KNOW, WE
[37:58] WERE ABLE TO HIRE ABOUT OVER
[38:00] 190 PEOPLE TO DO THE FFR
[38:03] FANFARES AND WE TRAINED THEM.
[38:05] BUT WHAT REALLY SET US APART IS
[38:07] THE WAY THAT WE'RE ABLE TO
[38:08] COACH THEM, SUPERVISE THEM AND
[38:10] WIN GREAT MANAGER TO MAKE SURE
[38:11] THAT WE ARE MANAGING PEOPLE THE
[38:13] RIGHT WAY.
[38:13] I THINK IT WILL BE A LONG PATH
[38:15] OF JUST TAKING THE TRAINING
[38:17] WILL SOLVE PROBLEMS.
[38:18] THERE ARE COMPANIES OUT THERE
[38:19] THAT'S NOT DOING RIGHT.
[38:21] I'M SURE THEY WILL FIND OUT A
[38:22] WAY NOT TO DO IT ONE.
[38:25] AND THIS IS CAMERON KIELBURGER
[38:27] ONLINE.
[38:27] UH, JUST TO FOLLOW UP WITH
[38:28] HERVÉ, I THINK YOU KNOW, NOTING
[38:30] THAT WE DO LISTEN TO THOSE
[38:33] PROVIDERS.
[38:33] WE SAY, YOU KNOW, WE ARE
[38:34] CONSTANTLY UPDATING FROM
[38:35] INDUSTRY STANDARDS AND WE HEAR
[38:37] BACK FROM THOSE WHO ARE WORKING
[38:38] FOR US.
[38:39] THEY NEED CERTAIN TYPES
[38:39] OF TRAINING WE CAN ADJUST AND
[38:41] WE DO ADJUST OUR TRAINING UM TO
[38:43] FOCUS ON THOSE ISSUES.
[38:44] THERE'S ALWAYS A CHANGING
[38:45] ENVIRONMENT AND SO YOU KNOW I'M
[38:48] SURE HERBIE DOES THE SAME THING
[38:49] AS HE NOTICED ALSO ONGOING
[38:50] TRAINING JUST BECAUSE YOU WERE
[38:51] TRAINED ONCE YOU WERE
[38:52] CONSISTENTLY TRAINED THROUGHOUT
[38:53] THE YEAR UM, AND GET THAT NEXT
[38:56] LEVEL OF TRAINING AND THERE'S
[38:57] ALSO CONTRACT SPECIFIC
[38:58] TRAINING.
[38:59] REMEMBER THAT, YOU KNOW, THERE
[39:00] ARE DIFFERENT TYPES
[39:01] OF POSITIONS AND WE WILL TRAIN
[39:02] FOR THAT ROLE AND OFTEN OUR
[39:04] CONTRACTS REQUIRE US TO TRAIN
[39:06] FOR THAT ROLE TO.
[39:08] GO OH ABSOLUTELY.
[39:09] THANK YOU.
[39:10] THANK YOU BOTH FOR ANSWERING
[39:11] THAT.
[39:11] I DO HAVE A SPECIFIC QUESTION.
[39:12] FOR FOR DAVID.
[39:13] IF I IF I IF I MAY UM YOU.
[39:16] KNOW CAN YOU JUST SHARE MORE
[39:17] ABOUT HOW YOU AS A SMALL
[39:19] BUSINESS OWNER.
[39:21] UM TRACK.
[39:21] TRAINING AND CONTINUE
[39:23] EDUCATION.
[39:23] HOW DO YOU CONDUCT YOUR
[39:25] TRAINING?
[39:25] I KNOW YOU YOU KNOW YOU SPOKE
[39:26] JUST A LITTLE BIT ABOUT THAT
[39:27] AND WE'LL JUST LIKE TO.
[39:28] HAVE A LITTLE BIT MORE INSIGHT.
[39:30] ON ON SOME OF THAT DATA TO
[39:31] COLLECT DATA.
[39:32] YEAH.
[39:32] LIKE UM LIKE I SAID UH WE
[39:34] INVESTED IN A TOOL CALLED ATIVA
[39:36] .
[39:36] WE ARE A SMALL BUSINESS.
[39:37] WE DON'T HAVE UH A.
[39:40] MASSIVE DEPARTMENT.
[39:41] UH, SO FOR EXAMPLE ONE OF OUR
[39:43] LARGER CLIENTS THERE IS WE HAVE
[39:46] UH, ACCOUNT MANAGER SUICIDE
[39:48] SUPERVISORS.
[39:49] SO WITHIN THAT FTE LIKE IT USES
[39:52] AI TO BUILD OUT SITE SPECIFIC
[39:54] THINGS AND WHAT IT MEANS TO BE
[39:56] A SECURITY GUARD ONCE THEY GO
[39:58] THROUGH THAT.
[39:58] IT'S SPECIFIC ON TO THE ON THE
[40:01] JOB TRAINING IN ADDITION TO
[40:03] LEARNING THE SOPS LEARNING POST
[40:05] TO POST ORDERS AND IT DOESN'T
[40:07] JUST STOP AT THAT BECAUSE LIKE
[40:09] I SAID SOME SOME PEOPLE MAY
[40:10] NEED MORE TRAINING AND WITHIN
[40:11] THAT FIRST 90 DAYS IT'S WITH UH
[40:13] IT'S OUR IT'S OUR ACCOUNT
[40:15] MANAGER AND OUR SUPERVISORS JOB
[40:17] TO CONTINUOUSLY OVERSEE THEM
[40:18] MAKING SURE THAT THEIR REPORTS
[40:20] ARE WRITTEN WELL, THE INCIDENT
[40:21] REPORTS ARE WORKING WELL IF
[40:23] THEY NEED ANY SUPPORT AND AFTER
[40:24] THAT 9090 DAYS.
[40:26] WE HAVE A 90 DAY REVIEW JUST TO
[40:28] SEE WHERE THEY'RE AT IF THEY
[40:30] NEED ANY MORE TRAINING AND THEN
[40:32] ONCE THAT 90 DAY HAS WE ALWAYS
[40:33] HAVE A QUARTERLY STAFF MEETING
[40:35] AT EVERY.
[40:36] SINGLE ONE OF OUR SITES.
[40:37] OKAY.
[40:38] THANK YOU I APPRECIATE THAT.
[40:39] UM THAT FLAHERTY THERE.
[40:41] UM CAMERON IF I IF I IF I
[40:44] MAY ASK YOU A QUESTION.
[40:45] UM, AND.
[40:46] YOU KNOW, IN PREVIOUS WRITTEN
[40:48] TESTIMONY YOU HAVE SHARED
[40:49] DETAILS ABOUT YOUR TRAINING
[40:51] CURRICULUM.
[40:51] I'D LIKE TO KNOW SOME MORE.
[40:53] UM, YES.
[40:54] A LITTLE BIT MORE DETAILS
[40:55] OF THIS.
[40:55] IS THIS TRAINING REQUIRED FOR
[40:57] UM EACH NEW EMPLOYEE AND IF SO
[40:59] ,HOW LONG.
[41:00] AFTER HIRE.
[41:01] DOES AN EMPLOYEE HAVE TO
[41:02] COMPLETE?
[41:04] UM YOUR CORE TRAINING PROGRAM.
[41:06] SO YES THIS IS EVERY EMPLOYEE.
[41:08] SO THE CORE PROGRAM IS FOR IS
[41:09] FOR EVERY EMPLOYEE.
[41:11] UM THERE MIGHT BE EXTRA
[41:12] TRAINING ON TOP OF WHAT WE CALL
[41:14] THAT CORE PROGRAM DEPENDING ON
[41:15] THE CONTRACT THEY'RE ON.
[41:16] SO THEY MIGHT HAVE A LITTLE
[41:16] MORE TO SAY IF YOU'RE AT A
[41:17] HOSPITAL OUR HOMELESS SHELTER
[41:18] FOR EXAMPLE.
[41:20] UM SO EVERYONE DOES TAKE IT
[41:21] THOSE THOSE CORE COURSES THEY
[41:23] TAKE RIGHT BEFORE THEY START
[41:25] THE JOB.
[41:26] UM WE DO ONGOING TRAINING
[41:29] THROUGHOUT THE YEAR.
[41:30] SO EVERY YEAR WE ADD ON A FEW
[41:31] EXTRA HOURS OF TRAINING.
[41:32] LIKE I SAID, IF THERE IS SOME
[41:34] REITERATING OF SOME OF THESE
[41:35] CORE COURSES NEW TOPICS BUT
[41:37] AGAIN IT CAN ALSO BE SPECIFIC
[41:38] TO THAT JOB.
[41:39] SO IT IS ONGOING BUT THAT EVERY
[41:41] PERSON NO MATTER WHAT TAKES US
[41:43] CORE PIECES OF THAT.
[41:45] OKAY ANSWERS YOUR QUESTION.
[41:46] YEP.
[41:47] UH AND THEN JUST JUST KIND
[41:48] OF A FOLLOW UP ON THAT.
[41:50] UM.
[41:50] HOW DO YOU INTERNALLY
[41:51] MONITOR WHICH EMPLOYEES HAVE
[41:52] COMPLETED YOUR CURRICULUM AND
[41:54] ARE THERE ANY PENALTIES.
[41:55] UM, THAT I.
[41:57] RECEIVE FOR NOT DOING SO?
[41:59] SO WE I WAS A VERY LARGE
[42:01] COMPANY.
[42:02] WE HAVE AN EXTREMELY ROBUST UH
[42:03] ,BACK END SYSTEM IN OUR SYSTEM
[42:05] SO IS COMPLETELY MONITORED UM,
[42:07] FOR A HUGE BACK END TECHNOLOGY
[42:09] SYSTEM.
[42:09] PEOPLE HAVE TO LOG IN.
[42:11] WE CAN MONITOR WHEN THEY LOG
[42:11] IN.
[42:12] WE CAN MONITOR WHERE THEY
[42:12] FINISH THE COURSES.
[42:14] UM, THEY CAN'T START CERTAIN
[42:15] ROLES WITHOUT FINISHING THESE
[42:16] COURSES.
[42:17] SO IT'S PART OF THE ONBOARDING
[42:18] PROCESS.
[42:18] UM, SO A PENALTY IN THAT SENSE
[42:21] YOU KNOW, FROM THE STARTING YOU
[42:22] DON'T START YOUR POSITION UM
[42:24] FOR ONGOING TRAINING, YOU KNOW,
[42:26] THEY HAVE TO DO IT EVERY YEAR
[42:28] SO THEY COULD BE REMOVED IF
[42:29] THEY HAVEN'T COMPLETED THAT
[42:30] TRAINING BY THE END DATE FROM
[42:31] THAT POSITION THAT THEY'RE IN.
[42:32] UM, BUT BECAUSE WE REQUIRE THAT
[42:35] TRAINING TO CONTINUE YOUR
[42:36] POSITION BUT UM, IT IS VERY
[42:38] MUCH MONITORED BECAUSE WE DO
[42:39] HAVE A REALLY ROBUST BACK END
[42:41] SYSTEM.
[42:41] EVERY GUARD HAS AN APP THAT,
[42:44] YOU KNOW, HELPS THEM GET
[42:45] THROUGH ALL THESE PROCESSES.
[42:46] THEY CAN LOG IN ON THEIR
[42:47] LAPTOP, THEY CAN LOG IN ON
[42:48] THEIR PHONE.
[42:49] UM, SO BECAUSE WE'RE SO LARGE
[42:50] WE DO HAVE A PRETTY ROBUST
[42:52] SYSTEM.
[42:53] AND WHAT'S THE NAME.
[42:55] OF THAT?
[42:56] OH IT'S JUST IT'S JUST OUR OWN
[42:58] ALLIED SYSTEM OKAY.
[43:00] SO OUR CORE TRAINING IS WHAT WE
[43:01] CALL THE COURSES BUT WE HAVE A
[43:03] WHOLE BACK OUR BACK END HR
[43:05] SYSTEM.
[43:06] UM, AND THERE'S A COUPLE
[43:07] OF DIFFERENT PRODUCTS THAT HAVE
[43:08] DIFFERENT NAMES BUT SOMETHING
[43:09] WE'VE BUILT OUT INTERNALLY WE
[43:10] DON'T WORK UM, WITH INDEPENDENT
[43:12] PRODUCTS.
[43:12] WE'VE HAD A WHOLE TECHNOLOGY
[43:14] TEAM IN OUR TEAM THAT'S BUILT
[43:15] OUT THAT SYSTEM.
[43:16] OKAY, GREAT.
[43:17] THANK YOU.
[43:18] UM, THAT'S MY TIME MANAGER.
[43:19] I'LL WAIT FOR A SECOND ROUND.
[43:21] THANK YOU.
[43:21] JUST ONE QUICK FOLLOW UP ON
[43:23] THAT.
[43:23] UM, JUST BECAUSE I'M REALLY
[43:25] INTERESTED TO UNDERSTAND HOW
[43:27] FOLKS TRACK THIS BEST PRACTICES
[43:28] ALL OF THAT JUST TO CONFIRM
[43:29] IT'S A PROPRIETARY.
[43:31] LIKE INTERNAL TECHNOLOGY SYSTEM
[43:33] FOR ALLIED BUT.
[43:34] FOR ALLIED.
[43:34] YEAH.
[43:35] SO WE HAVE A TECHNOLOGY GROUP
[43:36] THAT'S BUILT THAT OUT.
[43:37] YES OKAY.
[43:37] THANK YOU.
[43:38] UM, WE'LL GO TO
[43:39] COUNCILOR MURPHY EIGHT MINUTES.
[43:41] THANK YOU FOR CHAIR I HAVE.
[44:04] WE'RE JUST TAKING CARE OF SOME
[44:05] TECH ISSUES ON OUR END.
[44:09] I THINK I THINK I'M GOOD NOW
[44:11] I'LL START.
[44:11] OKAY.
[44:12] SO THANK YOU FOR ALL YOU'VE
[44:16] SHARED ALREADY A FEW SPECIFIC
[44:18] QUESTIONS.
[44:18] UM, AND SOMETHING I THINK ABOUT
[44:22] ANYWAY.
[44:22] BUT WHEN THIS WAS FILED ALSO
[44:24] YOU KNOW THERE IS A FINE LINE
[44:25] LIKE.
[44:26] LAST YEAR WE HAD A HEARING.
[44:28] YOU KNOW, ABOUT HOTEL WORKERS
[44:31] AND YOU KNOW THE ROLE THEY PLAY
[44:33] .
[44:33] AND HOW THEY'RE PUT IN CERTAIN
[44:35] SITUATIONS.
[44:36] AND YOU KNOW, I OFTEN FEEL LIKE
[44:37] IT'S THAT FINE LINE BETWEEN THE
[44:39] JOB DESCRIPTION RIGHT.
[44:40] AND THE SECURITY GUARDS ARE
[44:42] OBVIOUSLY PUT IN POSITIONS AND
[44:44] EXPOSED TO THINGS.
[44:45] BUT AT WHAT POINT?
[44:47] IT'S A RHETORICAL QUESTION KIND
[44:48] OF.
[44:48] BUT AT WHAT POINT.
[44:49] THEN ARE WE CALLING THE POLICE
[44:52] RIGHT.
[44:52] LIKE IT'S ALL OF THE THINGS
[44:55] THAT THEY'RE EXPOSED TO
[44:57] SHOULDN'T ONLY BE ON THEM LIKE
[44:58] YOU'RE ALWAYS THEN CALLING THE
[45:00] POLICE WHEN NEEDED, RIGHT?
[45:02] SO WHEN AND IF.
[45:04] INDIVIDUAL SECURITY WORKERS
[45:06] THAT YOU HIRE.
[45:07] HAVE CONCERNS IF YOU COULD JUST
[45:09] KIND OF TALK THROUGH WHEN WHEN
[45:11] I THINK ABOUT THE DIFFERENT
[45:12] PLACES YOU KNOW IF IT'S A
[45:13] HOSPITAL, IF IT'S A HOTEL, IF
[45:15] IT'S OUTSIDE AT FANFARE, IF
[45:16] IT'S AT A CONCERT WHAT IS THE
[45:19] PROTOCOL?
[45:19] AND EACH COMPANY MIGHT BE A
[45:21] LITTLE BIT DIFFERENT.
[45:22] BUT WHEN.
[45:23] SAY AN.
[45:24] INDIVIDUAL CAME TO YOU AND
[45:25] SAID YOU KNOW, I DON'T KNOW IF
[45:28] I HAVE ENOUGH TRAINING OR THESE
[45:29] ARE THE THINGS THAT I SEE.
[45:31] HAPPENING THAT.
[45:32] I FEEL LIKE WE NEED MORE
[45:33] SUPPORT.
[45:34] IF YOU COULD JUST KIND OF TALK
[45:35] THROUGH MAYBE SOMETIMES WHEN
[45:36] YOU HEAR THAT OR SEE THAT AND
[45:38] ONE OF THE PROTOCOLS.
[45:39] AND IF THE ANSWER IS.
[45:41] WELL THAT'S NOT SOMETHING WE
[45:42] WOULD EVER WANT OR EXPECT YOU
[45:44] TO DO.
[45:45] LIKE WHAT TRAINING DO THEY.
[45:47] HAVE TO KNOW THAT YOU NEED
[45:48] TO CALL, YOU KNOW, AN AMBULANCE
[45:50] OR YOU NEED TO CALL THE POLICE
[45:51] AT THAT POINT IT'S NOT
[45:52] SOMETHING WE WANT YOU TO DO.
[45:56] YEAH.
[45:57] UM YOU KNOW, I'M.
[46:01] UM TRYING TO THINK THROUGH THE
[46:02] .
[46:02] QUESTIONS AND STUFF.
[46:04] YEP.
[46:05] ONE OF THE PRIMARY GOAL.
[46:07] OF OUR.
[46:08] SECURITY GUARD.
[46:09] AT MOST OF OUR SITE IS TO
[46:11] OBSERVE AND REPORT.
[46:13] THAT'S ONE OF.
[46:14] THE PRIMARY CALL THAT'S SORT
[46:15] OF THE BASIC PART OF THAT.
[46:16] AND BASED ON THAT BASED ON THE.
[46:18] CLIENTS AND WHAT THE CLIENTS
[46:20] REQUIRE, THERE'S MORE OF THAT
[46:22] CAN BE DONE.
[46:22] THE CLIENT CAN SAY WHILE
[46:25] OBSERVING REPORT BUT ALSO I
[46:26] WANT YOU TO ENGAGE BY SO BASED
[46:28] ON THAT WE KNOW THE SKILL SET
[46:31] THAT PERSON NEED TO HAVE TO DO
[46:33] THAT PART OF OUR BASIC TRAINING
[46:34] I BOUGHT A COPY OF ME HERE THAT
[46:37] WE DO.
[46:37] YOU KNOW ONE OF THAT IS IS HOW
[46:39] TO DEAL WITH DIFFICULT PEOPLE,
[46:42] YOU KNOW UH, DE-ESCALATION
[46:44] BECAUSE A LOT OF TIMES IT'S
[46:46] ABOUT CONVERSATIONAL PEOPLE
[46:47] MAKE SURE THAT THEY UNDERSTAND
[46:49] WHAT ARE YOU ASKING THEM TO DO?
[46:51] UM, AND THEN WHAT WE ALSO TRAIN
[46:54] OUR PEOPLE IS TO KNOW THAT WHEN
[46:57] THEY SENSE THAT THERE'S A
[46:59] PROBLEM AND THAT'S PART OF OUR
[47:00] TRAINING, THEY SEND THAT PERSON
[47:02] GET AN AGITATED THEY SWEARING
[47:04] AT YOU THAT DOING THAT THAT'S
[47:05] WHEN WE WANT THEM TO CALL THE
[47:07] POLICE AND CALL LAW
[47:08] ENFORCEMENT.
[47:08] WE'VE DONE THIS THING AS YOU
[47:10] PROBABLY OBSERVE IN FRONT
[47:12] OF THE BUILDING AT THE FIFA,
[47:13] YOU KNOW, WITH 190 PEOPLE WITH
[47:16] A MAJOR EVENT FOR THE WORLD CUP
[47:18] WHERE WE TRAIN PEOPLE TO DO
[47:19] THAT.
[47:19] WE TELL THEM WHAT TO DO AND WE
[47:20] GIVE THEM THE PARAMETERS OF HOW
[47:21] THEY GOT TO REACT.
[47:22] THE BEST WAY TO DO THAT FOR OUR
[47:25] FIRM THAT WE DO IS TO THAT
[47:26] TRAINING AND WITHIN THAT
[47:28] TRAINING WE ALSO DO A LOT
[47:29] OF WAR BASED CONVERSATION AS
[47:31] WELL.
[47:31] SO WE WILL TALK ABOUT IT.
[47:33] WE WILL GIVE AN EXAMPLE.
[47:34] WE'LL TELL THEM WHAT DO YOU
[47:36] THINK?
[47:36] HOW ARE YOU GOING TO REACT?
[47:37] WE WANT TO SEE THAT THAT'S JUST
[47:39] A SMALL PIECE OF THAT TRAINING
[47:42] UH PROGRAM THAT I BELIEVE THAT
[47:44] WE HAVE.
[47:44] THE REST OF IT IS WHAT WE WANT
[47:46] TO SUPERVISE AND A MANAGER TO
[47:48] DO TO OBSERVE, TO MAKE SURE
[47:49] THAT THE PERSON IS DOING WHAT
[47:50] IT'S SUPPOSED TO BE DOING.
[47:52] AND THIS IS CAMERON UP ONLINE
[47:54] AGAIN ON PURPOSE.
[47:55] I JUST WANT TO REITERATE
[47:56] SECURITY GUARDS ARE NEVER
[47:58] INTENDED TO BE POLICE OR TAKE
[48:00] OVER THAT ROLE AND THERE IS A
[48:02] ROLE FOR THE POLICE TO BE
[48:03] CALLED AND ALLIED DOES SPECIFIC
[48:04] TRAINING AND REMINDERS
[48:07] THROUGHOUT UM THE TIME YOU
[48:09] KNOW, GUARD IS ON DUTY OF WHAT
[48:11] THEY CAN AND CAN'T DO AND IN
[48:12] MANY SITUATIONS WE DON'T WANT
[48:14] THEM ENGAGING, TOUCHING,
[48:16] TACKLING ANYTHING YOU WOULD DO
[48:18] AS A POLICE OFFICER UM
[48:20] DETAINING FOLKS AND EXACTLY
[48:21] LIKE WHAT HERBIE WAS SAYING
[48:22] THERE'S TRAINING TO SAY OKAY,
[48:23] HOW DO WE DE-ESCALATE AND THEN
[48:25] WHEN IS THE TIME YOU NEED TO
[48:26] CALL THE POLICE?
[48:27] AND IN SOME SITUATIONS IT'S
[48:28] ALSO THE LAW.
[48:29] IF YOU'RE IN A RETAIL LOCATION
[48:30] AND YOU CAN DETAIN OR NOT YOU
[48:32] KNOW SOMEONE STEALING STUFF AND
[48:34] I APOLOGIZE I DON'T REMEMBER
[48:35] MASSACHUSETTS OR BOSTON'S LAWS
[48:37] BUT LIKE IN DELAWARE FOR
[48:38] EXAMPLE, YOU MAY NOT DETAIN
[48:39] UNLESS YOU'RE IN A MEDICAL
[48:40] SETTING.
[48:41] UM, SO THEY CAN'T EVEN DETAIN
[48:43] THAT INDIVIDUAL.
[48:44] THEY NEED TO CALL THE POLICE
[48:46] WHEN THEY OBSERVE UM THAT THEFT
[48:48] .
[48:49] SO IT IS VERY CLEAR IF
[48:50] SOMETHING IF IT EVER HAPPENS
[48:52] AND WE DO HAVE SITUATIONS WHERE
[48:53] SOMEONE HAS LAID A HAND ON
[48:54] SOMEONE THEY ARE NOT YOU KNOW,
[48:55] THEY GO BACK TO THAT TRAINING
[48:57] WHAT MAY OR MAY NOT CAN YOU DO
[48:58] IN THAT SITUATION.
[49:00] SO IT IS SOMETHING YOU KNOW WE
[49:01] DON'T WANT THEM TO BE POLICE.
[49:02] THERE IS A ROLE FOR THE POLICE
[49:04] HERE AND THAT'S A ROLE FOR A
[49:05] GUARD.
[49:06] UM SO.
[49:09] IS THERE EVER UM.
[49:11] I TRYING.
[49:11] TO SAY HERE THAT THERE'S
[49:13] BEEN TIMES.
[49:15] OR DO YOU FEEL LIKE THIS
[49:16] ORDINANCE.
[49:17] IS WRITTEN IN ANY WAY OR THERE
[49:18] IS THERE ANY WORDING.
[49:19] IN.
[49:20] THIS ORDINANCE THAT ALARMS YOU
[49:21] THAT THEY'RE WANTING TO.
[49:23] HAVE TRAINING.
[49:25] FOR THINGS YOU.
[49:26] DON'T WANT THEM TO BE DOING.
[49:27] ANYWAY, THAT THE TRAINING WOULD
[49:30] BE.
[49:31] GIVING THEM THE ABILITY OR THE
[49:33] YOU KNOW, THE SKILLS BUT.
[49:35] IT DOESN'T MATCH YOUR JOB
[49:36] DESCRIPTION.
[49:37] IT'S I THINK A COUNCIL THAT
[49:40] DOES A VERY GOOD POINT.
[49:42] UM, THERE'S A SECTION WITHIN
[49:43] THAT ORDINANCE THAT SORT
[49:45] OF LIKE I MEAN NOT JUST THE
[49:47] ORDINANCE EVEN UH I WAS THERE
[49:49] AT THE LAST HEARING SOME OF THE
[49:50] PRESENTATION.
[49:51] YOU KNOW, I'VE BEEN DOING
[49:52] SECURITY FOR MANY, MANY YEARS
[49:54] SO I I THINK THERE'S A
[49:56] MISCONCEPTION ABOUT, YOU KNOW,
[49:58] WHAT THE SECURITY OFFICER JOB
[50:00] IS VERSUS WHAT LAW ENFORCEMENT
[50:02] JOB IS AND WE GOT TO BE VERY
[50:03] CAREFUL ON THAT.
[50:04] AND WE WE TALK ABOUT THIS WITH
[50:05] OUR.
[50:06] CLIENTS AND I HOPE.
[50:07] YOU KNOW SOMETIMES WE PUSH BACK
[50:08] ON OUR CLIENT IF OUR CLIENT
[50:10] EXPECT US TO DO SOMETHING WHICH
[50:11] WE THINK IS A POLICE FORCE TO
[50:12] DO THAT, WE'LL TELL THEM THAT.
[50:14] BUT YOU ARE ABSOLUTELY RIGHT
[50:15] AND THERE ARE THINGS ABOUT
[50:17] DEALING WITH PEOPLE THAT WOULD
[50:19] RATHER HAVE THAT BEING DONE
[50:20] WITH OTHER UH, LAW ENFORCEMENT
[50:23] AGENCY THAT'S QUALIFIED TO DO
[50:25] THAT AS OPPOSED TO OUR MAIN
[50:27] PRIMARY JOB WHICH IS VERY, VERY
[50:30] IMPORTANT FOR MANY OF OUR
[50:31] CLIENT WHICH IS YOU OBSERVE YOU
[50:33] STICK GUARD AT THE POST THAT
[50:35] YOU ARE OR YOU MAKE SURE THAT
[50:36] IF THERE'S SOMETHING WRONG AND
[50:37] YOU REPORT THAT THAT'S A VERY
[50:39] KEY THINGS THAT IN THE CITY
[50:42] OF BOSTON THE POLICE LIKE GOING
[50:43] TO CHECK ALL YOUR BUILDINGS YOU
[50:45] KNOW IF THERE'S SOMETHING
[50:45] WRONG.
[50:45] SO WE NEED THE GUARD TO DO
[50:46] THAT.
[50:47] BUT WHEN SOMETHING BAD HAPPENED
[50:48] WE DID THE POLICE RESPONSE TO
[50:50] GET THAT DONE.
[50:51] YEAH TO FIX THAT.
[50:52] AND JUST.
[50:53] A LITTLE UM ON LIKE A HOSPITAL
[50:57] SETTING.
[50:58] NO I WOULD ASSUME UM.
[51:01] TENSIONS ARE HIGH.
[51:02] IT'S LIKE A DIFFERENT EMOTIONAL
[51:03] FEELING RIGHT WHEN YOU HAVE
[51:05] PEOPLE RUSHING IN AND MAYBE
[51:06] BEING STOPPED BECAUSE THEY
[51:07] CAN'T GO.
[51:07] INTO AN.
[51:08] EMERGENCY ROOM.
[51:09] YOU KNOW THEY'RE TRYING TO GET
[51:10] TO.
[51:10] A LOVED ONE OBVIOUSLY.
[51:11] UM, SOMETIMES THEY'RE STOPPED
[51:13] OR.
[51:14] YOU HAVE THEN PARTYING.
[51:16] LIKE A CONCERT.
[51:18] OR AN OUTSIDE.
[51:18] SO THERE'S DIFFERENT
[51:20] SETTINGS AND IF YOU COULD JUST
[51:23] EXPLAIN UM, THAT TYPE
[51:25] OF DIFFERENT TRAINING AND.
[51:26] ASSUMING THAT OBVIOUSLY HOW
[51:27] YOU'RE GOING TO GUARD A CONCERT
[51:29] IS.
[51:29] VERY DIFFERENT AND DIFFERENT
[51:31] TRAINING MAY BE NEEDED.
[51:33] AND IS THAT PROVIDED.
[51:35] TO YOUR WORKERS.
[51:36] IN THAT UNDERSTANDING THAT
[51:38] OBVIOUSLY PEOPLE.
[51:39] COMING INTO A HOSPITAL A VERY
[51:41] DIFFERENT EMOTIONAL.
[51:43] SETTING THAN THEY DO IF.
[51:44] THEY'RE GOING OUT FOR THE.
[51:45] NIGHT AND MAYBE TOO MUCH.
[51:46] ALCOHOL IS.
[51:47] INVOLVED OR A FIGHT IS STARTING
[51:48] RIGHT.
[51:50] I THINK.
[51:51] WE THINK SORT OF THE BEST
[51:52] APPROACH IS THERE SHOULD BE
[51:55] SOME SORT OF THRESHOLD.
[51:56] MINIMUM STANDARDS OF SOME KIND
[51:59] .
[52:00] UM BUT.
[52:01] THEY NEED TO BE DYNAMIC AND
[52:03] FLEXIBLE AND IT'S IT'S ONE
[52:04] OF THOSE THINGS YOU DON'T WANT
[52:06] AN ORDINANCE CHANGE EVERY TIME
[52:08] YOU'RE UPDATING MINIMUM
[52:11] STANDARDS.
[52:11] IT'S IT'S MORE APPROPRIATE THAT
[52:14] THE OFFICE OF LABOR COMPLIANCE
[52:16] AND WORKER PROTECTIONS SORT
[52:19] OF LOOK AT THAT SET OF MINIMUM
[52:22] STANDARDS WHATEVER IT MIGHT BE
[52:25] UM YEAR OVER YEAR OVER YEAR.
[52:27] AND YOU KNOW, AS I SUGGESTED
[52:29] EARLIER, UH, WE WOULD NOT HAVE
[52:32] ANY OBJECTION TO UH, TESTING.
[52:35] ALL RIGHT, PROVIDING SOME
[52:38] DOCUMENTATION THAT WE PROVIDE
[52:39] TRAINING BUT WE WOULD UH WE
[52:42] WOULD BE KIND OF VERY OPPOSED
[52:46] TO HAVING TO GO TO A THIRD
[52:47] PARTY FOR IN SOME CASES
[52:50] HUNDREDS OF HOURS OF TRAINING
[52:52] AND AS YOU SAID, IT'S ONGOING.
[52:55] IT'S CONSTANT DEPENDING ON WHAT
[52:58] THE NEW AND EMERGING THREAT
[53:00] MIGHT BE.
[53:00] UM, UH, DEPENDING ON REGULATORY
[53:04] CHANGES UH, THE THE ENVIRONMENT
[53:07] UM IT IS NOT STATIC.
[53:09] OUR OUR TRAINING.
[53:12] IS UH IT'S CONSTANT UM IT'S
[53:14] CONSTANT THERE ARE CERTAIN UH
[53:16] POLICIES AND PROCEDURES EVERY
[53:18] HOSPITAL HAS A VERY
[53:20] COMPREHENSIVE.
[53:21] SET OF THOSE THAT GUIDE OUR
[53:24] EMPLOYEES IN IN CERTAIN
[53:27] SITUATIONS ON THEIR FIRST AND
[53:28] NEXT STEPS.
[53:29] THOSE ARE CONSTANTLY BEING
[53:32] UPDATED AND DEVELOPED BASED ON
[53:34] CHANGING ENVIRONMENT.
[53:35] AND I THINK YOU NEED A SIMILAR
[53:38] DYNAMIC, UH, OPPORTUNITY IN IN
[53:41] SETTING ANY MINIMUM STANDARDS.
[53:44] AWESOME.
[53:45] THANK YOU.
[53:45] THANK YOU MUCH.
[53:46] THANK YOU.
[53:47] UH, COUNCILOR MURPHY, I JUST
[53:49] WANT TO RECOGNIZE WE'VE BEEN
[53:50] JOINED BY COUNCILOR AND UH
[53:51] CO-SPONSOR COUNCILOR LOUIJEUNE.
[53:53] I FAILED TO MENTION WE HAVE AN
[53:54] ABSENCE LETTER FROM SHARON
[53:55] DURKAN WHO SAYS THAT SHE'S
[53:56] UNABLE TO ATTEND.
[53:58] UM, SHE'S BUT SHE PLANS TO
[54:00] CLOSELY REVIEW THE PROCEEDINGS
[54:01] AND HOPE THAT YOU WILL TAKE
[54:02] THESE CONCERNS INTO
[54:04] CONSIDERATION THAT SHE LISTS.
[54:05] UM, SHE'S GENERALLY CONCERNED
[54:07] ABOUT THE ORDINANCE.
[54:09] AND HOPES TO BE INVOLVED IN
[54:11] THE, UM, NEXT ITERATION
[54:14] OF WHATEVER IS PRODUCED.
[54:14] THIS COMMITTEE WILL GO TO
[54:16] COUNCILOR.
[54:16] FLYNN FOR.
[54:17] HIS QUESTIONS AND THEN
[54:18] COUNCILOR LOUIJEUNE
[54:19] COUNCILOR FROM YOUR ON THE
[54:20] FLOOR.
[54:20] THANK YOU, MADAM CHAIR.
[54:22] AND MY QUESTION MAY HAVE BEEN
[54:25] ANSWERED ALREADY AND I DO
[54:27] APOLOGIZE BUT I'LL ASK IT AGAIN
[54:29] AND IF IF YOU ANSWERED IT
[54:31] ALREADY AND YOU WANT TO SKIP IT
[54:33] I UNDERSTAND I CAN I CAN LOOK
[54:35] AT THE VIDEO.
[54:36] UM BUT MY QUESTION IS IS IS
[54:39] THIS SOMETHING SPECIFIC OR WHAT
[54:40] IS THE MAIN POINT IN THE
[54:43] ORDINANCE THAT YOU MIGHT
[54:45] DISAGREE WITH OR IS IT JUST THE
[54:49] ORDINANCE AS A WHOLE THAT YOU
[54:52] DISAGREE WITH?
[54:53] IS THERE CERTAIN AREAS THAT YOU
[54:54] DO AGREE WITH?
[54:55] I JUST WANT TO KIND OF GET A
[54:57] LITTLE BIT OF UNDERSTANDING ON
[55:00] UM YOU KNOW, I ALWAYS I ALWAYS
[55:03] LIKE TO SEE A COMPROMISE WHEN
[55:05] WHEN WE MOVE FORWARD ON A ON A
[55:07] PIECE OF LEGISLATION OR AN
[55:09] ORDINANCE.
[55:10] I DON'T THINK THAT'S A BAD WORD
[55:12] IN GOVERNMENT, BUT COULD YOU
[55:14] HAVE ANY ANYTHING YOU WANT TO
[55:16] ADD ABOUT WHAT YOU WHAT YOU
[55:18] LIKE OR WHAT YOU DON'T LIKE
[55:20] SPECIFICALLY?
[55:21] UM THIS CAMERON ON ONLINE OH
[55:22] I'M SORRY HERBIE YOU CAN GO
[55:23] AHEAD.
[55:23] NO.
[55:24] NO, I WAS GOING TO SAY WHAT
[55:25] I.
[55:25] LIKE ABOUT.
[55:26] THE THE, UH THE TRAIN.
[55:28] UH, WHAT I LIKE ABOUT THE
[55:29] ORDINANCE IS THE FACT THAT WE
[55:31] ARE TALKING ABOUT SECURITY
[55:32] GUARD WHICH.
[55:34] YOU KNOW, THIS IS PUT UP FOR MY
[55:36] PROFESSION.
[55:36] SO I THINK.
[55:38] UM.
[55:38] YOU KNOW, WE CALL OURSELF UH
[55:40] ,YOU KNOW, UM, UM, ONE OF OUR
[55:42] VALUES ABOUT UNDERSTAND THAT
[55:45] OUR PEOPLE THAT'S WHAT'S MAKE
[55:46] THE DIFFERENCE TO OUR CLIENTS.
[55:48] SO THE FACT THAT THERE'S A
[55:50] FOCUS ON SECURITY AND THE WORK
[55:53] THAT THEY DO EVERY DAY I THINK
[55:55] IS A VERY IMPORTANT PIECE I
[55:56] LIKE THAT THE FACT THAT WE CAN
[55:57] YOU KNOW, IT'S THE FIRST TIME
[55:59] THEM TESTIFYING IN FRONT OF THE
[56:01] COUNCIL ON SECURITY MATTER AND
[56:02] OTHER ISSUE BUT SECURITY MATTER
[56:04] I THINK THAT'S GREAT.
[56:05] THE FACT THAT WE ELEVATE THAT
[56:06] FIELD BECAUSE I THINK IT'S A
[56:08] VERY IMPORTANT FIELD.
[56:09] SO THAT PART I THINK I REALLY
[56:10] LIKE THE FACT THAT WE ARE
[56:11] HAVING THAT DISCUSSION.
[56:12] WHAT I DON'T LIKE IS THE FACT,
[56:14] UH, THINKING ABOUT THE WAY THAT
[56:16] THE ORDINANCE IS THINKING ABOUT
[56:18] SECURITY AS A CHECKLIST AND GET
[56:20] IT DONE AND THAT SAID WISHES
[56:22] OF VALUE I THINK IS A
[56:25] MISCONCEPTION ABOUT THE WAGE
[56:26] TREND AND SHOULD BE DONE BUT
[56:27] MORE IMPORTANTLY WHY EACH
[56:30] OF THESE COMPANIES HAVE A VERY
[56:31] UNIQUE WAY OF TRAINING THE
[56:33] PEOPLE SO THEY CAN DO THE JOB
[56:35] THEY NEED TO DO AND EMPOWER
[56:37] PEOPLE TO GET THE JOB DONE.
[56:38] SO THAT'S SORT OF THE PIECE
[56:39] THAT I THINK MISSING AND THAT
[56:41] YOU KNOW, HAVING ONE SIZE FITS
[56:43] ALL ALWAYS AN ISSUE WHEN YOU
[56:45] HAVE ALL THE DIFFERENT.
[56:46] CLIENTS.
[56:47] DIFFERENT FIELD, DIFFERENT
[56:49] SECTORS AND EVERYTHING ELSE.
[56:50] SO THAT'S A PART THAT I THINK
[56:52] IT'S NOT IT'S MISGUIDED A
[56:54] LITTLE BIT.
[56:54] AND THANK YOU THANK YOU FOR
[56:56] YOUR ANSWER.
[56:57] AND IF I MIGHT JUST ADD INSERT
[57:01] UH COUNCILMAN JUST CAMERON
[57:01] HILBERT FROM ALLIED UNIVERSAL I
[57:03] AGREE WITH HARVEY BUT I ALSO
[57:05] THINK GENERALLY AND I HATE TO
[57:07] BE BLUNT I THINK THE BILL
[57:08] SHOULD BE SCRAPPED AND STARTED
[57:09] OVER.
[57:09] I THINK WHAT WE ARE OPEN TO
[57:11] 100% AS WE'VE ALL SAID ON THE
[57:13] PANEL IS IS TRAINING AND
[57:15] DISCUSSING WHAT TRAINING SHOULD
[57:16] LOOK LIKE AND HAVING SOME KIND
[57:18] OF FLEXIBLE DYNAMIC TRAINING
[57:19] BASIS FOR EVERYONE BUT THE WHO
[57:22] DOES THE TRAINING, THE
[57:24] PENALTIES THAT ARE IN HERE, THE
[57:25] COST TO THE CITY, THE COST TO
[57:27] THE BUSINESSES, THE NUMBER
[57:28] OF OUR WORKERS ARE YOU KNOW,
[57:30] NOT ON AVERAGE UM I THINK WE'RE
[57:32] OUT OF WHACK.
[57:33] NO GRANDFATHERING ALL THESE
[57:34] ITEMS WE SAID ARE JUST DON'T
[57:36] MAKE A LOT OF SENSE FOR THE
[57:37] INDUSTRY IN HER HAND DAMAGE THE
[57:39] INDUSTRY AND THE EMPLOYEES IN
[57:41] ADDITION TO THE SMALL
[57:42] BUSINESSES.
[57:42] YOU KNOW, WE'RE A LARGE
[57:43] COMPANY.
[57:44] WE COULD AFFORD SOME OF THIS
[57:45] BUT THE REALITY IS IT'S GOING
[57:47] TO BE DAMAGING TO THE INDUSTRY.
[57:49] UM, SO I THINK IT'S ABOUT
[57:50] STARTING OVER AND HAVING A REAL
[57:52] CONVERSATION OF WHAT TRAINING
[57:53] LOOKS LIKE.
[57:53] AND I SOMETHING I REITERATED IN
[57:56] MY TESTIMONY IS ALSO WHY IS THE
[57:58] CITY DOING THIS IN THE WHY
[57:59] AREN'T WE ENGAGING THE STATE
[58:01] FIRST?
[58:01] BECAUSE WHAT I HATE SEEING IS
[58:03] THESE POCKETS OF DIFFERENT
[58:04] RULES AND REGULATIONS SO
[58:06] CAMBRIDGE CAN COME BEHIND YOU
[58:07] GUYS AND DO SOMETHING DIFFERENT
[58:10] UM AND TOTALLY DIFFERENT AND
[58:11] WE'RE TALKING YOU KNOW, TWO
[58:12] BLOCK DIFFERENCES BETWEEN
[58:13] BOSTON AND UM IT SHOULD BE A
[58:15] STATE LEVEL BASIS AND THAT'S
[58:16] WHAT WE SEE MOSTLY NATIONWIDE.
[58:19] THANK YOU THANK.
[58:19] YOU I UH I DO WANT TO ADD UM I
[58:23] AGREE I THINK IT'S I THINK IT'S
[58:26] WONDERFUL THAT WE'RE TALKING
[58:27] ABOUT TRAINING.
[58:29] UM I THOUGHT THE TESTIMONY
[58:32] OF THE FRONTLINE WORKFORCE WAS
[58:35] VERY COMPELLING.
[58:36] UM, IT MADE CLEAR THERE'S
[58:39] OPPORTUNITY TO WORK TOGETHER.
[58:41] UM, WHAT WE YOU KNOW WHAT WE
[58:44] CANNOT SUPPORT IS.
[58:48] TRAINING THAT'S.
[58:49] BEEN, UH, GIVEN TO A THIRD
[58:52] PARTY.
[58:52] WE'RE GOOD AT OUR TRAINING.
[58:55] AS I MENTIONED, IT'S IT'S
[58:58] COMPREHENSIVE.
[58:59] IT'S IT'S EVOLVING, IT'S
[59:00] DYNAMIC.
[59:02] UM, AND I DO THINK WE HAVE AN
[59:04] OPPORTUNITY HERE, UH, TO REACH
[59:07] A GOAL OF OF TRAINING WITHOUT
[59:10] HAMPERING OR IN ANY WAY, UM,
[59:13] DIMINISHING OR HURTING SMALL
[59:16] BUSINESSES, UM, WHO ARE DOING
[59:18] EXCELLENT TRAINING AS WELL AS.
[59:21] LARGE EMPLOYERS WHO DO VERY
[59:24] COMPREHENSIVE UH, TRAINING.
[59:26] I THINK THE GOOD NEWS IS WE'RE
[59:28] ALL COMMITTED TO IT AND FINDING
[59:31] A PATH, UH, TO ACHIEVING
[59:34] BROADER AND BETTER TRAINING AND
[59:35] CLOSING THOSE GAPS IS SOMETHING
[59:37] I THINK WE COULD ALL AGREE ON.
[59:39] THANK YOU.
[59:41] AT THE LAST HEARING ON ON THIS
[59:43] SUBJECT I, I DID STRESS THE
[59:46] IMPORTANCE OF LISTENING TO
[59:49] BECKMAN AND UNDERSTANDING THEIR
[59:52] CONCERNS AS WELL.
[59:53] AND I KNOW BECKMAN REACHED OUT
[59:55] TO A LOT OF CITY COUNCILS
[59:56] INCLUDING MYSELF AND HAD A GOOD
[59:58] CONVERSATION, A POSITIVE
[1:00:00] CONVERSATION.
[1:00:02] SO I APPRECIATE THAT FEEDBACK
[1:00:04] AND I DO APPRECIATE THAT
[1:00:06] BECKMAN IS IS IS PART OF THE
[1:00:08] CONVERSATION.
[1:00:10] MY QUESTION IS.
[1:00:12] FOR SECURITY GUARDS THEMSELVES
[1:00:15] I MEAN MAYBE AS A TWO PART
[1:00:17] QUESTION BUT FOR SECURITY
[1:00:18] GUARDS THEMSELVES IS THERE A
[1:00:20] LOT IS THERE A LOT OF MEN AND
[1:00:23] WOMEN OF COLOR THAT ARE
[1:00:25] SECURITY GUARDS IN?
[1:00:27] ARE THERE A LOT OF SECURITY
[1:00:30] COMPANIES IN BOSTON OR GREATER
[1:00:32] BOSTON THAT ARE OWNED BY PEOPLE
[1:00:35] OF COLOR?
[1:00:38] I WOULD SAY YES.
[1:00:39] SECURITY LIKE MAJORITY
[1:00:41] OF SECURITY GUYS YOU WILL SEE
[1:00:43] ARE PEOPLE OF COLOR.
[1:00:44] THERE AREN'T THAT MANY SECURITY
[1:00:46] OWNER OPERATORS THAT OWN
[1:00:48] SECURITY COMPANIES ESPECIALLY
[1:00:49] AT.
[1:00:49] THIS SCALE.
[1:00:50] UH, LIKE HERBIE SAID, NORMALLY
[1:00:52] SECURITY IS A TRANSITIONAL.
[1:00:54] JOB FOR A LOT.
[1:00:56] OF PEOPLE.
[1:00:57] IT'S THEIR FIRST JOB WHEN THEY
[1:00:58] GOT OUT OF COLLEGE OR TO WORK
[1:01:00] THROUGH COLLEGE AND UM, EVEN
[1:01:03] LIKE IMMIGRANTS AS WELL LIKE
[1:01:05] I'M AN IMMIGRANT, HERBIE'S AN
[1:01:06] IMMIGRANT AND UM, THAT'S GOING
[1:01:08] TO BE MAJORITY OF THE SECURITY
[1:01:11] WORKFORCE.
[1:01:12] UM, I DON'T KNOW IF THAT
[1:01:14] ANSWERS.
[1:01:14] YOU KNOW, IT DOES.
[1:01:15] IT'S A IT'S A IT'S A VERY GOOD
[1:01:17] ANSWER.
[1:01:17] UM.
[1:01:20] BUT WE ALL SUPPORT SMALL
[1:01:24] BUSINESSES.
[1:01:25] WE ALSO ESPECIALLY SUPPORT
[1:01:27] SMALL BUSINESSES OWNED BY WOMEN
[1:01:29] AND PEOPLE OF COLOR.
[1:01:32] WOULD THIS NEGATIVELY IMPACT.
[1:01:37] SMALL BUSINESS OWNERS OF COLOR
[1:01:39] ?
[1:01:39] A WOMAN OWNED COMPANIES AND AND
[1:01:43] WHAT IMPACT WOULD IT HAVE OR
[1:01:45] COULD IT HAVE ON THE WORKERS
[1:01:48] BUT ALSO THE THE COMPANY ITSELF
[1:01:50] IS IT IS IT JUST SOMETHING THAT
[1:01:52] THEY'RE JUST GOING TO HAVE TO
[1:01:54] BE IN COMPLIANCE WITH OR IS IT
[1:01:56] A SIGNIFICANT UM IMPACT?
[1:01:58] IT WOULD BE.
[1:01:59] A SIGNIFICANT IMPACT I SAID
[1:02:00] IN MY OPENING REMARKS, UH, JUST
[1:02:03] MAKING PAYROLL AND INSURANCE
[1:02:05] COSTS IS THERE'S BARELY ANY
[1:02:07] ROOM FOR ERROR.
[1:02:08] SO YOU ADD ON ANOTHER FEE,
[1:02:11] ANOTHER COMPLIANCE THING THAT
[1:02:13] WE HAVE TO ABIDE BY JUST MAKE
[1:02:15] THINGS TOUGHER AND THEN NOW
[1:02:17] WE'RE AT THE SAME LEVEL.
[1:02:18] FIELD AS THE BIG GUYS.
[1:02:20] SO NOW WHEN WE'RE GOING TO OUR
[1:02:23] PROSPECTIVE CLIENTS WHAT MAKES
[1:02:24] YOU DIFFERENT.
[1:02:25] NOTHING BECAUSE WE'RE TRAINING
[1:02:27] ALL THE SAME THE SAME WAY.
[1:02:29] SO NOW WE'RE AT A HUGE
[1:02:30] DISADVANTAGE AND WE BECOME MORE
[1:02:33] EXPENSIVE LIKE HERBIE SAID.
[1:02:34] AND OUR CLIENTS ARE JUST GOING
[1:02:37] TO GO IN-HOUSE EITHER GO
[1:02:38] IN-HOUSE OR GO TO THE LARGER
[1:02:39] GUYS AND JUST CUT US OUT.
[1:02:41] MADAM CHAIR, I KNOW MY TIME IS
[1:02:44] UP.
[1:02:44] DO I HAVE TIME FOR ONE FINAL
[1:02:45] QUESTION?
[1:02:45] SURE.
[1:02:47] THANK YOU, MADAM CHAIR.
[1:02:48] UM, SO YOU MENTIONED AND I WAS
[1:02:51] LISTENING CLOSELY TO YOU
[1:02:52] MENTIONED A FEE UM, THAT MIGHT
[1:02:56] BE ADDED CAN YOU CAN YOU
[1:02:59] EXPLAIN THAT TO ME?
[1:03:04] MY APOLOGIES.
[1:03:05] THAT'S OKAY.
[1:03:05] YOU MENTIONED A FEE THAT MIGHT
[1:03:08] BE ADDED OR COULD BE ADDED.
[1:03:10] CAN YOU JUST EXPLAIN THAT WHAT
[1:03:13] YOU MEANT.
[1:03:13] FOR EXAMPLE IF UM THE ANNUAL
[1:03:16] RENEWAL.
[1:03:17] IF IF YOU MAKE A MISTAKE ON
[1:03:19] THAT LIKE $300 PER DAY PER
[1:03:21] GUARD UM I SAID EARLIER AS WELL
[1:03:25] THAT YOU GUYS HAVE A HUGE
[1:03:27] COMPLIANCE TEAM TO MAKE SURE
[1:03:29] THAT EVERYTHING IS UH, DOTTED
[1:03:32] AND CROSSED PERFECTLY.
[1:03:33] UM, I'VE SEEN THOSE MISTAKES
[1:03:35] HAPPEN WHERE JUST ONE THING WAS
[1:03:38] MISSED IN THE PAPERWORK AND
[1:03:40] SOMETHING'S CANCELED AND THEN
[1:03:42] THAT CAN BE VERY DETRIMENTAL TO
[1:03:44] A COMPANY MY SIZE THAT.
[1:03:46] THANK YOU FOR YOUR ANSWER,
[1:03:47] MADAM CHAIR.
[1:03:48] THANK YOU FOR GIVING ME AN
[1:03:49] EXTRA MINUTE.
[1:03:49] THANK YOU.
[1:03:50] UH, OKAY, WE'LL GO TO COUNSELOR
[1:03:53] LOUIJEUNE.
[1:03:54] UM, HAVE EIGHT MINUTES.
[1:03:55] THANK YOU SO MUCH, MADAM CHAIR
[1:03:57] .
[1:03:58] AND APOLOGIES FOR THE DELAY.
[1:03:59] UM, HAD A MEETING AND COMMUNITY
[1:04:01] WANT TO THANK EVERYONE FOR
[1:04:02] BEING HERE.
[1:04:03] UH, WANT TO, UH, SAY WELCOME
[1:04:05] BACK BECAUSE I KNOW MANY OF YOU
[1:04:06] WERE PRESENT, UM, FOR THE LAST
[1:04:08] HEARING THAT WE HAD AND I'M
[1:04:10] GRATEFUL THAT WE CAN HEAR FROM
[1:04:11] THE PERSPECTIVE OF OUR, UM,
[1:04:13] BUSINESSES ESPECIALLY OUR SMALL
[1:04:15] BUSINESS OWNERS AND WANT TO
[1:04:16] THANK YOU FOR THE TIME THAT
[1:04:17] YOU'RE TAKING TODAY.
[1:04:19] UM, I ALSO JUST WANT TO STATE
[1:04:20] THAT I APPRECIATE, UM, THE, UH,
[1:04:24] COMMENTARY THAT THIS IS GOING
[1:04:27] TO DISPROPORTIONATELY AFFECT
[1:04:28] OUR SMALL BUSINESSES.
[1:04:29] THAT IS NOT A, YOU KNOW, A GOAL
[1:04:31] THAT I HAVE.
[1:04:32] UM, AND I WANTED TO MAKE SURE
[1:04:34] THAT, YOU KNOW, AND I ALSO
[1:04:39] APPRECIATE THAT THE REASON WHY
[1:04:41] YOU STATED THAT IT'S NOT THE
[1:04:42] SAME AS ALL OF THE OTHER
[1:04:44] BUSINESSES IS BECAUSE YOU WILL
[1:04:45] INTERNALIZE THE COSTS AT THE
[1:04:47] SAME RATE THAT BIGGER
[1:04:48] BUSINESSES WILL INTERNALIZE THE
[1:04:49] COST.
[1:04:49] AND I THINK THAT IS WORTHY
[1:04:51] OF NOTING AND FOR US AS TO
[1:04:53] REFLECT ON AND CONSIDER.
[1:04:54] BUT I DO WANTED TO ASK UM, YOU
[1:04:57] KNOW, THERE ARE VERY CREDIBLE
[1:05:01] AND FACT BASED REASONS WHY
[1:05:04] STANDARDIZATION IS SOMETHING
[1:05:05] FOLKS ARE SEEKING WHEN WE TALK
[1:05:06] ABOUT THE POTENTIAL THREATS OR
[1:05:09] THE LOSS OF LIFE WHEN IT CAME
[1:05:11] TO THE SECURITY GUARD IN NEW
[1:05:12] YORK, UM, WHAT IT LOOKS LIKE TO
[1:05:15] HAVE STANDARDIZED TRAINING.
[1:05:16] SO I'D LOVE TO HEAR FROM THE
[1:05:18] PANEL AND I APOLOGIZE IF I DID
[1:05:19] MISS THIS OR IF SOMEONE HAS
[1:05:21] THIS QUESTION ABOUT WHAT DOES
[1:05:22] GOOD SECURITY GUARD TRAINING
[1:05:23] LOOK TO UH TO YOU AND UH HAVE
[1:05:26] YOU HEARD UH WE'VE HEARD BROAD
[1:05:28] AGREEMENT THAT TRAINING
[1:05:29] MATTERS, UM, EVEN FROM PEOPLE
[1:05:31] WHO ARE CONCERNED ABOUT THIS
[1:05:32] ORDINANCE.
[1:05:33] SO WONDERING WHAT ARE THE
[1:05:35] BASELINE MINIMUMS THAT YOU
[1:05:37] BELIEVE SECURITY GUARDS WORKING
[1:05:39] IN BOSTON ARE EXPECTED TO BE
[1:05:40] NOT TO KNOW AND TO BE TRAINED
[1:05:41] ON?
[1:05:43] UM, I THINK UM.
[1:05:45] I WOULD SAY THAT.
[1:05:48] IT MAY NOT BE WITHIN A CITY
[1:05:52] ORDINANCE THAT THAT DAYS
[1:05:54] OF STANDARD.
[1:05:55] I BELIEVE THERE IS A STANDARDS
[1:05:57] ALREADY WITHIN EACH OF THESE
[1:05:59] COMPANIES THE WAY THEY DO
[1:06:01] TRAINING.
[1:06:01] I MEAN AS I WAS LISTENING TO
[1:06:04] ALLY UM UM UM EARLIER ALMOST
[1:06:08] EVERYTHING THEY TALK ABOUT IS
[1:06:10] THINGS THAT ALMOST EVERY
[1:06:11] SECURITY COMPANY THAT I KNOW
[1:06:12] TRAIN PEOPLE ON.
[1:06:13] I MEAN I HAVE MY LIST HERE, YOU
[1:06:15] KNOW, OF YOU KNOW, YOU KNOW,
[1:06:18] YOUR RESPONSIBILITY PROTECTION
[1:06:20] AND SERVICES.
[1:06:21] PURCHASE ORDERS.
[1:06:23] USE OF FORCE ETHIC AND
[1:06:25] INTEGRITY, CONFIDENTIALITY,
[1:06:27] PROGRESSIVE DISCIPLINE, UH,
[1:06:31] CHARACTERISTIC POLITENESS,
[1:06:32] EFFECTIVENESS, CUSTOMER
[1:06:33] SERVICE, CULTURAL.
[1:06:35] AWARENESS, CAMPUS.
[1:06:37] OVERLAYS.
[1:06:38] SITUATIONAL AWARENESS.
[1:06:40] WAGE DISCIPLINE REPORTING.
[1:06:42] I MEAN, THIS IS PART OF OUR
[1:06:43] SECURITY COMPANIES MANUAL THAT
[1:06:45] UM WE DIDN'T ALL THOSE ALIGN SO
[1:06:47] THESE STANDARDS YOU KNOW EVERY
[1:06:49] SECURITY COMPANY THAT I KNOW
[1:06:50] AND THE ONE THAT I WORK WITH
[1:06:52] THEY ALREADY HAVE THAT BASIC
[1:06:54] THAT'S WHAT THE FIELD IS I MEAN
[1:06:55] THERE'S A FEEL PEOPLE GET
[1:06:56] DEGREE FROM THE FIELD.
[1:06:58] SO I DON'T BELIEVE THAT THESE
[1:07:00] COMPANIES ARE JUST LIKE
[1:07:01] CREATING A SECURITY COMPANY ON
[1:07:02] PAPER WITHOUT KNOWING THAT THEY
[1:07:04] HAVE TO ABIDE BY THE STANDARD
[1:07:06] ON TOP OF IT, THE CLIENT EXPECT
[1:07:09] THAT THE CLIENT EXPECT THAT
[1:07:11] THIS IS NEED TO BE DONE SO MAY
[1:07:13] NOT BE SOMEWHERE WITHIN CITY
[1:07:15] HALL OR PAPER SOMEWHERE WHERE
[1:07:16] THERE'S THAT ORDINANCE SAYING
[1:07:18] THERE'S A STANDARD BUT THESE
[1:07:19] ARE STANDARD OF THE INDUSTRY.
[1:07:21] I MEAN THIS IS A VERY LONG TERM
[1:07:23] INDUSTRY THAT'S BEEN ON FOR 100
[1:07:25] YEARS.
[1:07:25] SO I DON'T BELIEVE THAT.
[1:07:27] I THINK THE NOTION SAYING
[1:07:28] THERE'S NO STANDARD I WILL I
[1:07:30] WILL DISAGREE OF THAT.
[1:07:31] YEAH I MEAN PLEASE DON'T TAKE
[1:07:33] FOR ME THAT I STATED THAT THERE
[1:07:34] WAS NO STANDARD I THINK
[1:07:36] STANDARDIZATION SO THAT THERE
[1:07:38] IS SORT OF A GUARANTEED
[1:07:40] BASELINE ACROSS INDUSTRY
[1:07:41] REGARDING WHAT IS EXPECTED.
[1:07:43] OF SECURITY.
[1:07:44] NO, I MEAN.
[1:07:45] I KNOW WHAT THEIR.
[1:07:46] ORDINANCE IS TRYING.
[1:07:47] BUT I MEAN I UNDERSTAND YOUR
[1:07:48] POINT.
[1:07:48] I'M JUST WANT TO MAKE SURE THAT
[1:07:49] WE SORT OF SAYING THAT IT'S
[1:07:51] IT'S YOU KNOW THAT IS A
[1:07:53] STANDARD OUT THERE.
[1:07:55] THEY HAVE NATIONAL SECURITY
[1:07:58] ORGANIZATION ACTUALLY
[1:07:59] INTERNATIONAL SECURITY
[1:08:01] ORGANIZATION THAT'S TALKING
[1:08:03] ABOUT THOSE STANDARDS EVERY
[1:08:04] DAY.
[1:08:05] MANY OF THE SECURITY EXECUTIVE
[1:08:08] OR PEOPLE THAT YOU KNOW, WAYS
[1:08:09] TO THE WAY THEY GO TO THE
[1:08:11] CONFERENCES, THEY HAVE
[1:08:12] CERTIFICATION WE HAVE PEOPLE
[1:08:13] WITHIN OUR FIRM WHO HAVE A CP
[1:08:16] WHICH IS ONE OF THE HIGHEST
[1:08:17] LEVEL THAT YOU CAN HAVE WITHIN
[1:08:19] THE SECURITY BUSINESS.
[1:08:20] THEY HAVE STANDARDS OUT THERE.
[1:08:21] SO THIS IS NOT YOU KNOW, PEOPLE
[1:08:23] ARE DOING WHAT THEY'RE SUPPOSED
[1:08:24] TO BE DOING UH GET THE JOB
[1:08:26] DONE.
[1:08:26] I DON'T THINK THAT WE NEED
[1:08:27] ANOTHER ENTITIES TO TO MAKE
[1:08:29] THAT HAPPEN.
[1:08:30] THE INDUSTRY ALREADY DOING THAT
[1:08:31] BECAUSE THEY HAVE TO OKAY.
[1:08:36] UM AND THERE ARE STATES AND
[1:08:39] MUNICIPALITIES THAT THAT DO
[1:08:42] PROVIDE AND THAT DO REQUIRE
[1:08:44] BASELINE TRAINING.
[1:08:45] SO WHY ARE WE THE OUTLIER IN
[1:08:47] BOSTON WITHOUT PROVIDING SO
[1:08:49] MUCH OF A BASELINE LIKE
[1:08:51] REGULATORY REQUIREMENT?
[1:08:53] UH AND ACTUALLY.
[1:08:55] OH SORRY.
[1:08:55] NO NO.
[1:08:56] I'M SORRY I WAS GOING TO SAY
[1:08:57] SOME OF LIKE I.
[1:08:58] LOVE WHEN BOSTON DON'T JUST
[1:08:59] FOLLOW EVERYBODY ELSE BECAUSE
[1:09:01] SOMETIME WE'RE UNIQUE BECAUSE I
[1:09:02] THINK THAT YOU KNOW YOU KNOW WE
[1:09:04] HAVE A GREAT STATE HERE SO WE
[1:09:06] DON'T WANT TO DO SOMETHING JUST
[1:09:08] BECAUSE SOMEONE ELSE IS DOING
[1:09:09] IT.
[1:09:09] WE HAVE A WONDERFUL CITY.
[1:09:10] SO MY THING IS BECAUSE THEY'RE
[1:09:12] DOING IT I DON'T THINK SO.
[1:09:13] WE SHOULD BE DOING IT.
[1:09:14] WE SHOULD DO IT AND BECAUSE WE
[1:09:15] THINK IT'S THE RIGHT THING TO
[1:09:16] DO NOW BECAUSE SOME CITIES OR
[1:09:18] TOWN IS DOING THAT BECAUSE I
[1:09:19] CAN TELL YOU THIS IS JUST A ONE
[1:09:21] ORDINANCE, YOU KNOW, AND AND
[1:09:23] THE OTHER CITY THAT'S DOING IT.
[1:09:24] GOOD LUCK FOR THEM AS A MATTER
[1:09:25] OF FACT.
[1:09:26] THANK YOU.
[1:09:26] THEY ARE DOING IT THAT WE'RE
[1:09:27] NOT DOING IT HERE IN BOSTON
[1:09:28] BECAUSE WE DON'T WANT TO JUST
[1:09:30] FOLLOW THEM JUST BECAUSE
[1:09:31] THEY'RE DOING SOMETHING FOR US
[1:09:32] TO DO IT.
[1:09:33] I THINK THAT'S THE WRONG WAY TO
[1:09:34] DO IT.
[1:09:36] I THINK YOU HEARD ME.
[1:09:37] I'M SORRY TO SAY CAMERON COBURN
[1:09:39] FROM ALLIED SINCE WE ARE A
[1:09:40] GLOBAL COMPANY WE'RE PRETTY
[1:09:41] MUCH ALL 50 STATES.
[1:09:42] UM YES.
[1:09:43] MANY STATES MAJORITY STATES
[1:09:45] HAVE LICENSING REQUIREMENTS AND
[1:09:47] THEY DIFFER SOMETIMES IT'S THE
[1:09:48] GUARD HAS TO GET A LICENSE,
[1:09:49] SOMETIMES IT'S THE COMPANY
[1:09:50] SOMETIMES IT'S BOTH AND YOU
[1:09:51] KNOW THEY ALL DIFFER A LITTLE
[1:09:52] BIT UM THIS AMOUNT OF HOURS AND
[1:09:54] EVERYTHING IS DEFINITELY NOT ON
[1:09:56] THE AVERAGE THERE'S USUALLY
[1:09:57] LESS UM BUT WHAT YOU SEE
[1:10:00] GENERALLY AGAIN IS THAT IT'S
[1:10:01] THE STATE VERY FEW LOCATIONS DO
[1:10:05] UH REGIONAL AND FOR EXAMPLE
[1:10:07] MISSOURI DOES THAT RIGHT NOW
[1:10:08] BUT THEY ARE IN THE PROCESS
[1:10:10] OF WORKING WITH NASCO WHO
[1:10:11] SUBMITTED TESTIMONY WHO'S OUR
[1:10:12] UM YOU KNOW, SECURITY
[1:10:14] ASSOCIATION IN THE US TO MAKE
[1:10:17] IT STATEWIDE.
[1:10:18] UM IT IS DOING IT CITY BY CITY
[1:10:20] ,JURISDICTION BY JURISDICTION
[1:10:21] DOESN'T MAKE A LOT OF SENSE AND
[1:10:22] KIND OF GOES BACK TO
[1:10:23] PHILADELPHIA, PENNSYLVANIA.
[1:10:24] IT'S MUCH LIKE MASSACHUSETTS.
[1:10:26] THEY DO NOT HAVE A STATEWIDE
[1:10:27] REGULATION, BUT PHILLY'S TAKEN
[1:10:29] UPON THEMSELVES TO SET THIS UP
[1:10:31] AND IT'S NOT GOING VERY WELL
[1:10:32] AND PARTIALLY BECAUSE THERE'S
[1:10:33] NOT A BUDGET FOR IT I'M NOT
[1:10:35] BLAMING THE STAFFERS BY ANY
[1:10:36] MEANS.
[1:10:36] THEY WERE HANDED SOMETHING THEY
[1:10:37] HAVEN'T BEEN GIVEN BUDGET TO
[1:10:38] DO.
[1:10:38] THEY DON'T HAVE THE STAFF TO DO
[1:10:40] THIS AND SO THEY'RE NOT MAKING
[1:10:43] THE TIMELINES.
[1:10:43] IT'S GOING TO BE DELAYED.
[1:10:45] UM, THESE THINGS SHOULD REALLY
[1:10:46] BE AT THE STATE LEVEL IF YOU'RE
[1:10:48] GOING TO DO IT AND MAKE IT
[1:10:49] THROUGHOUT THE YOU KNOW,
[1:10:50] UNIVERSAL THROUGHOUT THE STATE
[1:10:51] AND STREAMLINED UM, BECAUSE
[1:10:54] AGAIN JUST THE COST OF THE
[1:10:55] CITIES CAN BE EXTREMELY HIGH
[1:10:56] BUT THAT ALSO GUARANTEES
[1:10:57] EVERYONE IN THE STATE IS DOING
[1:10:58] THE SAME THING VERSUS CAMBRIDGE
[1:10:59] DOES SOMETHING DIFFERENT BOSTON
[1:11:00] DOES SOMETHING DIFFERENT
[1:11:02] SPRINGFIELD DOES SOMETHING
[1:11:02] DIFFERENT.
[1:11:04] UM BUT YES IT IS AVERAGE TO
[1:11:06] HAVE SOME KIND OF LICENSING
[1:11:07] STRUCTURE BUT IT'S AT THE STATE
[1:11:08] LEVEL.
[1:11:09] IN NEW YORK.
[1:11:10] IS IT AT THE STATE OR.
[1:11:11] CITY LEVEL?
[1:11:12] IT IS AT THE STATE FOR TRAINING
[1:11:14] UM THE STATE CONTROLS FOR
[1:11:16] TRAINING EVEN IN NEW YORK CITY,
[1:11:17] WHICH IS KIND OF AN ODD DUCK.
[1:11:18] OBVIOUSLY NEW YORK CITY HAS A
[1:11:19] LOT OF, UH, HOMEROOM POWERS
[1:11:21] HOME.
[1:11:22] RULE POWERS.
[1:11:22] THE ISSUE IN THE BILL THEY
[1:11:24] PASSED RECENTLY DOES NOT HAVE.
[1:11:25] DID NOT ADDRESS TRAINING.
[1:11:27] UM, IN ITS FINAL COMPLETION IT
[1:11:29] IS COMPLETELY WAGE BASED.
[1:11:31] UM SO THE TRAINING STILL FROM
[1:11:33] THE STATE.
[1:11:34] I THINK PART OF THE ISSUE AS
[1:11:36] WELL AND WE'VE HEARD UM YOU
[1:11:37] KNOW WE HAVE SMALL BUSINESSES
[1:11:39] HERE.
[1:11:40] WE HAVE UH THANK YOU.
[1:11:41] WE HAVE SOME OF OUR SECURITY
[1:11:42] WORKERS HERE AT THE WS HERE
[1:11:44] WE'RE TRYING TO ALSO SEE WE'RE
[1:11:46] LISTENING TO THE SECURITY
[1:11:47] GUARDS AND WHAT THEY'RE TELLING
[1:11:49] US IN TERMS OF WHAT THEY'RE
[1:11:51] LACKING ON THE JOB AND OUR JOB
[1:11:53] AS POLICYMAKERS IS IS TO
[1:11:55] INTERVENE WHEN WE BELIEVE THAT
[1:11:56] THERE ARE GAPS AND WHEN WE'RE
[1:11:58] TALKING ABOUT OUR BUSINESS
[1:11:59] OWNERS WHO AND AGAIN, I HAVE A
[1:12:02] LOT OF SYMPATHY ESPECIALLY FOR
[1:12:03] OUR SMALL BUSINESSES,
[1:12:03] ESPECIALLY FOR THOSE OWNED BY
[1:12:05] PEOPLE OF COLOR.
[1:12:06] WE WE REALIZE THE RACIAL WEALTH
[1:12:08] GAP IN THE CITY IS VERY, VERY
[1:12:09] REAL.
[1:12:10] UH, WE ALSO HAVE WORKERS, THE
[1:12:13] OVERWHELMING MAJORITY OF WHOM
[1:12:14] ARE BLACK AND BROWN HERE IN THE
[1:12:16] CITY WHO WANT A MORE
[1:12:18] PROFESSIONALIZED PART OF A MORE
[1:12:20] PROFESSIONALIZED INDUSTRY THAT
[1:12:20] ISN'T JUST SEEN AS TRANSITIONAL
[1:12:22] ,THAT DOES HAVE THESE MINIMUM
[1:12:25] STANDARDS.
[1:12:25] AND I KNOW THAT, YOU KNOW, PART
[1:12:27] OF THE ISSUE IS ONE COMPANY
[1:12:28] ISN'T THE SAME AS THE OTHER,
[1:12:29] RIGHT?
[1:12:30] YOU YOU HOW YOU TREAT WORKERS
[1:12:31] HOW YOU PAY WORKERS IS VERY
[1:12:32] DIFFERENT.
[1:12:33] BUT THAT IS WHAT WE'VE BEEN
[1:12:34] HEARING FROM OUR SECURITY
[1:12:36] GUARDS AND WE ARE AS
[1:12:38] POLICYMAKERS WHEN IT'S NEEDED
[1:12:40] TO INTERVENE TO PROVIDE
[1:12:42] REGULATIONS.
[1:12:43] TO PROFESSIONALIZE THEIR WORK
[1:12:44] TO MAKE THEM FEEL SAFER AT
[1:12:45] THEIR JOB SO THAT NOT ONLY DO
[1:12:47] THEY FEEL SAFE, BUT THE PUBLIC
[1:12:48] CAN FEEL SAFE BECAUSE THEY FEEL
[1:12:50] LIKE THEY UNDERSTAND WHAT
[1:12:51] THEY'RE DOING.
[1:12:51] SO THAT IS IN PART IN RESPONSE
[1:12:53] TO THAT.
[1:12:53] SO I DON'T KNOW IF ANYONE HAS A
[1:12:55] RESPONSE OR COMMENTARY ON THAT.
[1:12:56] BUT THIS ISN'T JUST COMING FROM
[1:12:57] LIKE WE BELIEVE THAT WE KNOW
[1:12:58] WHAT'S BEST.
[1:12:59] YOU ARE HIRING EMPLOYEES WHO
[1:13:01] ARE ALSO COMING TO US AND
[1:13:03] SAYING THIS IS WHAT WE NEED IN
[1:13:04] ORDER FOR US TO BE SUCCESSFUL
[1:13:06] AT OUR JOB AND SOMETHING THAT
[1:13:07] CANNOT JUST BE A JOB.
[1:13:08] IT COULD POTENTIALLY BE A
[1:13:09] CAREER.
[1:13:10] UM, I GUESS I WOULD SAY WE'RE
[1:13:13] 100% IN SUPPORT OF TRAINING.
[1:13:16] UM AND IN FACT PROUD OF THE
[1:13:18] TRAINING THAT WE DO ACROSS OUR
[1:13:21] INSTITUTIONS.
[1:13:22] I THINK UH, YOU KNOW, I DON'T
[1:13:24] THINK YOU WERE HERE BUT OUR
[1:13:26] SUGGESTION WAS THAT WE WOULD BE
[1:13:28] UH, NUMBER ONE THAT WE DON'T
[1:13:30] THINK THE ONE SIZE FITS ALL
[1:13:32] APPROACH IN THE BILL UH, IS IS
[1:13:35] THE RIGHT APPROACH THAT THAT IT
[1:13:37] WOULD NOT BE AN EMPLOYER WHO
[1:13:39] WOULD BE.
[1:13:39] ALLOWED OR UH, TO DO HIS OR HER
[1:13:42] OWN TRAINING.
[1:13:44] THAT'S A NONSTARTER FOR US.
[1:13:46] WE DO REALLY COMPREHENSIVE AND
[1:13:48] ONGOING TRAINING AND WE WANT TO
[1:13:50] CONTINUE TO DO IT.
[1:13:52] UM, BUT WE ALSO RECOGNIZE
[1:13:54] HEARING THE TESTIMONY THAT
[1:13:56] THERE ARE GAPS UM, INCLUDING AT
[1:13:59] THE THE CITY OF BOSTON.
[1:14:01] UM, SO WHAT WE WOULD BE HAPPY
[1:14:04] TO DO IS WORK WITH THE OFFICE
[1:14:07] OF UH, LABOR COMPLIANCE AND
[1:14:08] WORKER PROTECTIONS, UH, TO
[1:14:11] ATTEST TO MINIMUM TRAINING UM
[1:14:15] AND DOCUMENT UH TO TO SOME
[1:14:17] EXTENT WHAT WHAT WE DO UM AND
[1:14:21] KIND OF HAVE AN ONGOING
[1:14:23] CONVERSATION WITH THEM, UH,
[1:14:25] ABOUT TRAINING.
[1:14:26] IT'S NOT THAT WE WE CERTAINLY
[1:14:28] DON'T OPPOSE ALL THREE OF US
[1:14:30] ARE 100% IN SUPPORT OF TRAINING
[1:14:32] .
[1:14:33] UH, JUST NOT THE WAY IT'S
[1:14:36] PROPOSED, UH, IN THE ORDINANCE.
[1:14:38] AND THEN THE OTHER OPPORTUNITY
[1:14:40] IS TO START WITH THE CITY.
[1:14:44] UM, UH, START WITH CITY UH,
[1:14:48] EMPLOYEES AND AND UM, SETTING
[1:14:51] MINIMUM STANDARDS FOR TRAINING
[1:14:54] FOR CITY EMPLOYERS AND UTILIZE
[1:14:57] THAT AS AN OPPORTUNITY TO LEARN
[1:15:00] UM FROM IT BEFORE ROLLING IT
[1:15:02] OUT MORE BROADLY.
[1:15:04] WELL, I THINK YOU STATED SOME
[1:15:06] THAT I THINK WE ALL AGREE ON ON
[1:15:07] THAT THERE ARE GAPS AND ALL
[1:15:08] OF US ARE TRYING TO.
[1:15:08] ADDRESS THOSE GAPS.
[1:15:09] SO THANK YOU, MADAM CHAIR.
[1:15:10] THAT'S MY TURN.
[1:15:10] THANK YOU.
[1:15:11] UH, COUNCILOR LOUIJEUNE, WE'LL
[1:15:13] NOW GO BACK TO OUR LEAD SPONSOR
[1:15:15] FOR THE SECOND ROUND.
[1:15:16] SHE SAID HE HAS A COUPLE.
[1:15:17] MORE QUESTIONS.
[1:15:18] I HAVE A FEW MORE I DON'T I
[1:15:19] DON'T WANT TO KEEP YOU ALL
[1:15:20] HERE.
[1:15:20] UM.
[1:15:21] WE'RE FOUR MINUTES.
[1:15:22] FIVE MINUTES.
[1:15:23] WE'LL JUST GO.
[1:15:24] IN THERE KIND OF LIKE.
[1:15:24] QUICK YES OR NO?
[1:15:26] UM.
[1:15:28] I KNOW YOU YOU LET'S HAVE A FEW
[1:15:30] OF THE TRAININGS.
[1:15:30] THAT.
[1:15:31] UH, YOUR COMPANY.
[1:15:32] UM, PROVIDES.
[1:15:33] JUST FOR ALL OF YOUR, UM.
[1:15:35] PROVIDE ACTIVE.
[1:15:36] SHOOTER TRAINING.
[1:15:38] WE DON'T DO WE AT MANY OF OUR
[1:15:41] SITE WE DON'T DO DIRECT ACCESS
[1:15:43] ACTIVE SHOOTER TRAINING AT THE
[1:15:46] ORIENTATION SITE.
[1:15:46] BUT MANY OF OUR CLIENTS WILL
[1:15:48] QUITE ACTIVE SHOOTER TRAINING
[1:15:51] AND ALSO NOT EVEN SO MUCH
[1:15:52] TRAINING.
[1:15:53] WE TOOK ABOUT ONE HIGH PART
[1:15:56] OF THE SECTION OF THAT TRAINING
[1:15:57] .
[1:15:57] BUT A DEEP PART OF THE ACTIVE
[1:15:58] SHOOTER TRAINING IS WHEN WE DID
[1:16:00] SOME TABLETOP EXERCISE WITH OUR
[1:16:01] CLIENT THAT REQUIRED THAT THAT
[1:16:03] ENHANCED THAT.
[1:16:04] SO I WILL SAY YES WE DO SOME
[1:16:06] BUT IT'S NOT LIKE A DEEP ACTIVE
[1:16:07] TRAINING THAT THAT YOU CAN
[1:16:09] THINK GO.
[1:16:09] OKAY MAYBE.
[1:16:13] YES THE SAME UH CLIENTS
[1:16:14] REQUESTED A LOT UH WE HAVE IT
[1:16:16] IN OUR CONTINUING EDUCATION.
[1:16:17] UH, WHEN WE DOING OUR QUARTERLY
[1:16:20] UH, STAFF MEETINGS THAT'S
[1:16:21] SOMETHING WE BRING UP AS WELL
[1:16:23] JUST BECAUSE SOME OF OUR SITES
[1:16:24] ARE HIGH VISIBLE VISIBILITY
[1:16:25] SITES.
[1:16:27] SO THAT IS INCLUDED JUST AS OUR
[1:16:29] BEING VERY HIGH LEVEL AS WELL.
[1:16:31] OKAY.
[1:16:31] YEAH.
[1:16:32] UM.
[1:16:33] I WILL.
[1:16:33] HAVE TO.
[1:16:34] CHECK WITH THE HOSPITALS BUT
[1:16:35] I BELIEVE ALL EMPLOYEES HAVE
[1:16:38] THRESHOLD.
[1:16:39] ACTIVE SHOOTER TRAINING.
[1:16:41] OKAY, I THINK CAMERON IF.
[1:16:44] OH, SORRY.
[1:16:45] YES.
[1:16:45] UM.
[1:16:46] I DON'T KNOW IF WE CALL IT
[1:16:47] AT I APOLOGIZE ACTIVE DUTY, UH,
[1:16:48] ACTIVE SHOOTER TRAINING.
[1:16:49] BUT THERE'S TRAINING FOR WHEN
[1:16:50] THERE IS, YOU KNOW, WHEN
[1:16:51] SOMEONE COMES IN OR ATTACKS I
[1:16:53] WILL JUST, UM, SAY REALLY
[1:16:55] QUICKLY AS AN EXAMPLE THOUGH,
[1:16:56] THIS WAS A FEDERAL CONTRACT UP
[1:16:58] IN NEW YORK CITY.
[1:16:59] UM, WHEN THAT GENTLEMAN
[1:17:00] ATTACKED THAT FEDERAL BUILDING
[1:17:01] BECAUSE DHS WAS IN THERE THE
[1:17:03] GENTLEMAN WHO DID END UP
[1:17:05] TACKLING THE GUY OUTSIDE UM,
[1:17:06] THERE'S A GUARD INSIDE HE
[1:17:07] PROTECT EVERYONE.
[1:17:08] THE CHART BEFORE THE UM COULD
[1:17:11] GET THERE WAS NOT LIKE GUARD.
[1:17:12] SO THERE IS SOME KIND
[1:17:13] OF TRAINING FOR THOSE
[1:17:15] INCIDENCES, RIGHT?
[1:17:15] BUT I DON'T KNOW HOW WE UM HOW
[1:17:17] IN-DEPTH IT IS FOR EVERY UH
[1:17:20] SITE BUT THERE IS BASIC WHAT DO
[1:17:22] YOU DO IN THOSE SITUATIONS
[1:17:23] WHICH DIFFER DEPENDING ON WHERE
[1:17:25] YOU ARE AND WHAT IS UM THE TYPE
[1:17:28] OF CONTRACT.
[1:17:28] RIGHT.
[1:17:29] THANK YOU.
[1:17:30] UM AND THAT'S ALL VERY QUICKLY
[1:17:31] YES YES OR NO TO ALL OF YOU I
[1:17:33] THINK I KNOW THE ANSWERS TO
[1:17:35] THIS.
[1:17:35] BUT I JUST WANTED TO.
[1:17:36] BE ON THE RECORD.
[1:17:36] UM, DO YOU ALL COMPENSATE YOUR
[1:17:39] EMPLOYEES FOR ALL.
[1:17:40] THE REQUIRED TRAININGS THAT
[1:17:41] YOU REQUIRE THEM.
[1:17:43] TO DO?
[1:17:43] YES YES.
[1:17:45] YES AND.
[1:17:46] THEN YES.
[1:17:47] OKAY.
[1:17:48] UM, AND.
[1:17:51] THIS ONE THAT I DON'T THINK I
[1:17:53] DON'T NEED ALL OF Y'ALL TO
[1:17:55] ANSWER BUT MAYBE 1 OR 2
[1:17:56] OF Y'ALL.
[1:17:57] UM, HOW DO YOU TRAIN, UM.
[1:17:59] YOUR.
[1:17:59] OFFICERS ON HOW TO INTERACT
[1:18:00] WITH LAW ENFORCEMENT?
[1:18:07] I MEAN, FROM ALLIES PERSPECTIVE
[1:18:08] ,I CAN SPEAK I AGAIN, I DON'T
[1:18:10] KNOW EXACT LANGUAGE OF THE
[1:18:12] TRAINING BUT THE IDEA IS THERE
[1:18:13] NOT TO BE A POLICE OFFICER SO
[1:18:15] THEY ARE TO CONTACT THE POLICE
[1:18:17] AS HERBIE HAD YOU KNOW, SAID
[1:18:18] PREVIOUSLY YOU'RE.
[1:18:20] YOU'RE SERVING HOW DO YOU TRAIN
[1:18:21] THEM TO INTERACT WITH LAW
[1:18:22] ENFORCEMENT THEMSELVES?
[1:18:24] SO THERE'S YOU MEAN LIKE FROM A
[1:18:26] PERSONALITY PERSPECTIVE OR HOW
[1:18:27] DO THEY WHEN THEY CONTACT THEM.
[1:18:29] WHEN THEY CONTACT THEM.
[1:18:31] SO WE HAVE A STANDARD AND IT
[1:18:32] DEPENDS LIKE AGAIN A LITTLE BIT
[1:18:34] ON A CONTRACT BECAUSE IF YOU
[1:18:35] ARE AT WALGREENS AND YOU'RE YOU
[1:18:37] KNOW SOMEONE'S STOLE SOMETHING
[1:18:38] BUT YOU CAN'T YOU CAN'T DETAIN
[1:18:40] THEM DEPENDING ON YOU KNOW
[1:18:41] STATE OR LOCAL LAW.
[1:18:42] UM THERE'S A THERE'S A SET
[1:18:44] STANDARDS.
[1:18:44] THEY LOOK AT IT LIKE WHEN DO
[1:18:46] YOU ESCALATE TO THAT POLICE IN
[1:18:47] THAT SITUATION UM IT'S GOING TO
[1:18:49] BE CONTRACT A CONTRACT YOU KNOW
[1:18:50] OF DEFER THE HOSPITAL
[1:18:51] ASSOCIATIONS.
[1:18:52] BUT OUR HOSPITALS HAVE VERY
[1:18:53] SPECIFIC REQUIREMENTS AND WE
[1:18:54] WORK WITH THEM UM, HOW THINGS
[1:18:56] ESCALATE BUT THEY ARE GIVEN
[1:18:58] THAT TRAINING OF THIS IS WHEN
[1:19:00] YOU GO TO THE POLICE THIS IS
[1:19:01] WHEN THE POLICE IS CONTACTED
[1:19:02] BASED ON WHAT YOU'RE DOING AT
[1:19:04] THAT JOB SITE BECAUSE A LITTLE
[1:19:06] DIFFERENT IF YOU'RE RETAIL OR
[1:19:07] HOSPITAL ETC..
[1:19:08] YEAH.
[1:19:09] NO.
[1:19:09] UNDERSTOOD.
[1:19:10] UM ALL RIGHT.
[1:19:11] NO THANK YOU I THINK THOSE ARE.
[1:19:12] MY UM QUESTIONS.
[1:19:15] I REALLY DO WANT TO THANK YOU
[1:19:16] ALL FOR UM AGAIN BEING HERE OR
[1:19:18] ANSWERING OUR QUESTIONS.
[1:19:19] UM I.
[1:19:20] THINK I DO I DO WANT TO
[1:19:21] REITERATE SOMETHING.
[1:19:22] THAT, YOU KNOW,
[1:19:23] COUNCILMAN LOUIJEUNE.
[1:19:23] COMES.
[1:19:24] OUT IS THAT YOU KNOW, THIS WAS
[1:19:25] CRAFTED AS A.
[1:19:25] LIKE WE'RE HEARING DIRECTLY
[1:19:27] FROM SECURITY GUARDS, RIGHT?
[1:19:28] AND THEY'RE TELLING US THAT OUR
[1:19:29] STORIES WE HAVE A.
[1:19:30] SECOND PANEL TODAY WHERE.
[1:19:32] WE'RE GOING TO HEAR FROM
[1:19:33] SOME MORE.
[1:19:33] RIGHT.
[1:19:34] UH.
[1:19:34] TESTIMONY UM, UM, AND THAT'S
[1:19:37] OUR JOB TO BE ABLE TO WELL, I'M
[1:19:39] GLAD THAT WE WERE ABLE TO.
[1:19:40] BRING UM, YOU ALL TO THE TABLE.
[1:19:42] WHICH WE FAILED TO DO UM, AT
[1:19:43] OUR FIRST HEARING.
[1:19:44] RIGHT.
[1:19:44] AND I RECOGNIZE THAT, UM, AND I
[1:19:47] THINK WE'LL TALK AT THE END
[1:19:48] OF THE HEARING IN TERMS
[1:19:49] OF FOLLOWING STEPS AND AND ALL
[1:19:51] OF THAT.
[1:19:51] BUT I REALLY DO APPRECIATE.
[1:19:53] UM.
[1:19:54] UH, YOU ALL BEING HERE
[1:19:55] ANSWERING.
[1:19:55] QUESTIONS AND SHARING YOUR.
[1:19:56] PERSONAL STORY BECAUSE
[1:19:58] ACTUALLY, YOU.
[1:19:59] KNOW, YOU HEARD ME.
[1:19:59] AND DAVID, UH, SMALL BUSINESS
[1:20:02] OWNERS.
[1:20:02] SO, UM, THANK YOU AND, UM,
[1:20:04] THANK YOU, MADAM CHAIR.
[1:20:04] THANK YOU, COUNCILOR SANTANA.
[1:20:06] UH, COUNCILOR FLYNN AND REFUGEE
[1:20:07] OF SACRAMENTO QUESTIONS THAT
[1:20:08] YOU'D LIKE TO OKAY.
[1:20:09] COUNCILOR FLYNN, UH, WE'RE
[1:20:10] DOING FIVE MINUTES THIS ROUND.
[1:20:12] THANK YOU.
[1:20:13] THANK YOU, MADAM CHAIR.
[1:20:15] AND FOR THE PANEL, CAN YOU GIVE
[1:20:17] ME AN IDEA OF THE WAGES OF A
[1:20:21] SECURITY GUARD THAT YOU EMPLOY?
[1:20:24] IS IS IT AN HOURLY WAGE AND IF
[1:20:26] SO, WHAT IS THE RANGE OR IS IT
[1:20:28] MORE OF A SALARY?
[1:20:32] IT'S AN HOURLY FOR US IT'S AN
[1:20:34] HOURLY WAGE.
[1:20:35] IT'S NOT A SALARY.
[1:20:36] UM UH.
[1:20:37] FOR OUR GUARD UM YOU KNOW.
[1:20:40] OUR WAGES INTERNALLY RIGHT NOW
[1:20:43] VARY FROM OUR CLIENT ANYWHERE
[1:20:46] BETWEEN 19 AND $27.
[1:20:47] AN HOUR.
[1:20:49] TO MANY OF THEM WORK PART TIME
[1:20:51] .
[1:20:52] UH, IN MY CASE IS ABOUT 40%
[1:20:55] OF OUR TEAM IS PART TIME.
[1:20:57] THE 60% OF FULL TIME EMPLOYEES
[1:21:00] IN A PART TIME BECAUSE THAT'S
[1:21:01] WHAT THEY WANT.
[1:21:02] BUT OKAY, UH, MANY OF THE
[1:21:05] WORKERS KIND OF IN TRANSITION
[1:21:08] LOOKING FOR AND FOR OTHER
[1:21:11] EMPLOYMENT OPPORTUNITIES OR IS
[1:21:13] THIS MORE OF A STEADY JOB FOR
[1:21:15] THEM?
[1:21:16] I WILL SAY, YOU KNOW, LET THE
[1:21:18] OTHER PEOPLE UH, ANSWER THAT
[1:21:19] THE 40 WHAT WE SEEING IN THE
[1:21:22] INDUSTRY THE 40% OF THE WELL
[1:21:24] QUALIFIED PEOPLE MANY OF THEM
[1:21:25] ARE QUALIFIED PEOPLE AND EVEN
[1:21:27] YOU KNOW, EVEN WORKING IN OTHER
[1:21:30] SECTORS ACTUALLY UM AND WE
[1:21:32] TRAINED UM, YOU KNOW, THEY SEE
[1:21:34] THAT AS A WAY, YOU KNOW,
[1:21:35] ESPECIALLY TO PART TIME AS A
[1:21:37] WAY TO MAKE EXTRA MONEY, AS A
[1:21:39] WAY TO DO SOMETHING DIFFERENT.
[1:21:40] WE HAVE A PARTICULAR UH, PERSON
[1:21:42] WHO WORK FOR ME, YOU KNOW, IS
[1:21:44] HE WORK IN COMPUTER ENGINEERING
[1:21:45] BUT HE LOVE TO DO SECURITY AT
[1:21:47] DIFFERENT LOCATION THAT WE HAVE
[1:21:49] SECURITY WORK FOR HIM.
[1:21:50] HE'S A PER DIEM EMPLOYEE THAT
[1:21:51] SORT OF FILL IN DIFFERENT
[1:21:52] POSITION BECAUSE HE WANTS TO DO
[1:21:54] THAT.
[1:21:54] SO WE HAVE THAT MIX OF PEOPLE
[1:21:55] THAT WANT TO DO THAT AND ALSO I
[1:21:57] THINK SOME PEOPLE ESPECIALLY
[1:21:58] HOW LIFE IS SOME PEOPLE WANT TO
[1:22:00] GET THE EXTRA MONEY SO THEY CAN
[1:22:02] BE THE BILL.
[1:22:04] DOES THE JUST WORKERS WORK?
[1:22:08] THEY CERTAINLY WORK IN THE CITY
[1:22:09] OF BOSTON.
[1:22:09] BUT DO THEY ALSO WORK AT OTHER
[1:22:11] LOCATIONS IN GREATER BOSTON?
[1:22:13] I DO HAVE PEOPLE TO OUR BOSTON
[1:22:15] INCLUDING ALL OVER IN WOOD
[1:22:17] ISLAND.
[1:22:17] OKAY.
[1:22:19] SO IF THIS WAS IF THIS WAS
[1:22:21] IMPLEMENTED HERE IN BOSTON AND
[1:22:24] THEN THEY THEY TAKE A SHIFT AND
[1:22:26] YOU KNOW I THINK SOMEONE
[1:22:27] MENTIONED EARLIER BUT IF THEY
[1:22:28] TAKE A SHIFT IN ANOTHER CITY
[1:22:29] QUINCY UH CAMBRIDGE THAT
[1:22:33] WOULDN'T THE NEW CHANGES WOULD
[1:22:35] AN IMPACT THEM OR OR OR CAN YOU
[1:22:39] EXPLAIN HOW.
[1:22:41] THAT EXPLAIN THE CHALLENGES IF
[1:22:43] YOU'RE WORKING IN BOSTON AND
[1:22:45] THEN THE NEXT NIGHT YOU'RE
[1:22:46] WORKING IN CAMBRIDGE, WHAT
[1:22:48] IMPACT DOES THAT HAVE ON THEM?
[1:22:50] I MEAN I THINK.
[1:22:51] THAT'S THE CHALLENGE.
[1:22:52] UM.
[1:22:53] EARLIER THEY WERE MENTIONING
[1:22:54] THAT WHEN YOU HAVE THOSE
[1:22:55] REGULATIONS AT THE LOCAL LEVEL
[1:22:57] THAT CAN BECOME A BIG PROBLEM
[1:22:59] BECAUSE YOU HAVE PEOPLE I GOT
[1:23:00] PEOPLE WHO WORK IN CAMBRIDGE, I
[1:23:02] GOT PEOPLE WHO WORK IN
[1:23:03] WORCESTER, I GET PEOPLE IN FOR
[1:23:05] WAIVERS AND STUFF.
[1:23:06] SO AGAIN YOU HAVE ALL THE
[1:23:07] DIFFERENT CONTRACTORS SITE, ALL
[1:23:09] DIFFERENT PLACES AND DIFFERENT
[1:23:11] STANDARDS FOR THEM.
[1:23:12] SO IN BOSTON AS A STANDARD I
[1:23:14] HAVE TO BE MET BUT IF THEY'RE
[1:23:15] GOING TO WORK FOR FOREVER IT
[1:23:17] DOES NOT THINK THAT QUITE A BIG
[1:23:18] PROBLEM FOR US COUNCIL OR JUST
[1:23:20] THE FACT THAT IS SO MANY YOU
[1:23:21] KNOW IT'S IT'S NOT AGAIN THIS
[1:23:24] IS ANOTHER THING WE HAVE TO
[1:23:25] KEEP TRACK IN AND A COST AND
[1:23:26] EVERYTHING ELSE.
[1:23:27] HOW MANY WORKERS DO YOU EMPLOY?
[1:23:30] WE HAVE ABOUT 200 EMPLOYEES.
[1:23:32] AND MOST OF THEM ARE PER DIEM
[1:23:34] OR NO NO NO.
[1:23:36] OH SO VERY SMALL PERCENTAGE
[1:23:37] OF.
[1:23:38] SMALL.
[1:23:38] OKAY.
[1:23:40] UM I.
[1:23:41] WAS THERE.
[1:23:42] UH, COUNCILOR, THIS IS
[1:23:43] CAMERON CULVER OF ALLIED AND I
[1:23:45] DO WANT APOLOGIZE TO FOLKS I'M
[1:23:46] GOING TO HOP OFF 1145 I HAVE TO
[1:23:48] CATCH A FLIGHT SO TO APOLOGIZE
[1:23:49] BUT I THINK SOMETHING TO HELP
[1:23:50] ANSWER YOUR QUESTION.
[1:23:51] GOOD EXAMPLE OF WHAT YOU WERE
[1:23:52] SAYING WHEN YOU HAVE TO GO INTO
[1:23:54] DIFFERENT JURISDICTIONS WE
[1:23:54] MIGHT HAVE SOMEONE WHO WORKS
[1:23:56] MOSTLY IN CAMBRIDGE BUT WE NEED
[1:23:57] A BACKFILL POSITION AND SO YOU
[1:23:59] MIGHT CALL UPON THAT PERSON AND
[1:24:01] PUT OUT FOR A SHIFT IN BOSTON
[1:24:02] AND SAY HEY IS ANYONE GOING TO
[1:24:04] COVER THE SHIFT?
[1:24:05] DO WE HAVE SOMEONE CALLED OUT
[1:24:06] SICK OR YOU KNOW, WHATEVER THE
[1:24:07] INCIDENT MAY BE, THAT PERSON
[1:24:08] WHO'S BEEN IN CAMBRIDGE IS
[1:24:10] GOING TO HAVE THIS TRAINING AND
[1:24:11] WE'RE NOT GOING TO BACK FOR
[1:24:12] THOSE POSITIONS.
[1:24:12] WE ONLY BE ABLE TO BACKFILL
[1:24:13] THEM.
[1:24:14] PEOPLE HAVE THAT SPECIFIC
[1:24:15] LICENSE UM, BECAUSE THEY WON'T
[1:24:18] HAVE HAD IT.
[1:24:18] SO IT WILL LIMIT THAT ABILITY
[1:24:20] TO BACKFILL ROLES WHEN WHEN
[1:24:21] YOU'RE SHORT STAFFED.
[1:24:23] OKAY THE THE TRUTH I'M JUST
[1:24:26] LOOKING AT A DEMOGRAPHIC
[1:24:27] BREAKDOWN OF THE 200 EMPLOYEES
[1:24:31] THAT YOU HIRE.
[1:24:33] GIVE ME GIVE ME AN ESTIMATE.
[1:24:35] UH, PEOPLE OF COLOR.
[1:24:36] UH.
[1:24:37] OUT OF THE 200 PEOPLE THAT
[1:24:38] WE HAVE, ABOUT 68% OF THEM ARE
[1:24:40] PEOPLE OF COLOR.
[1:24:41] OKAY.
[1:24:42] WHAT IS WHAT IS THE
[1:24:43] PERCENTAGE OF WOMEN?
[1:24:45] UH.
[1:24:46] OUR POSITION OF WOMEN IS
[1:24:47] ABOUT 41%.
[1:24:48] OKAY.
[1:24:51] THAT THAT'S A HIGH NUMBER
[1:24:53] OF WOMEN, ISN'T IT?
[1:24:53] AND SECURITY.
[1:24:55] IT'S A HIGH NUMBER OF WOMEN AND
[1:24:57] SECURITY AND WE'RE PART OF IT.
[1:25:00] RIGHT?
[1:25:01] RIGHT.
[1:25:02] UM.
[1:25:04] WHAT WHAT OPPORTUNITIES TO
[1:25:06] PROVIDE YOU WORKERS THAT ARE A
[1:25:08] RANK AND FILE SECURITY GUARDS
[1:25:10] BUT MAYBE THEY WANT TO STAY
[1:25:12] WITH THE COMPANY.
[1:25:13] IS THERE OPPORTUNITIES FOR THEM
[1:25:14] TO GROW?
[1:25:15] OH ABSOLUTELY.
[1:25:16] YOU KNOW NOT ONLY YOU KNOW.
[1:25:17] AGAIN OUR FIRM WE DO WORK HERE
[1:25:20] WE ALSO WORK IN DC AS WELL.
[1:25:21] BUT YOU KNOW YOU KNOW WE HAVE
[1:25:23] YOU KNOW THE SECURITY OFFICER
[1:25:25] WE HAVE LEAD AT THE SITE LEAD
[1:25:28] WE HAVE SUPERVISORS WE HAVE
[1:25:29] ACCOUNT MANAGER WE HAVE
[1:25:31] PORTFOLIO MANAGERS AND WE HAVE
[1:25:32] PEOPLE THAT DOING RECRUITING
[1:25:33] AND SALES.
[1:25:34] SO THERE'S A LOT OF OPPORTUNITY
[1:25:35] AND WI FI AND ALSO WE HAVE
[1:25:37] SOMEONE WHO IS DOING A COUPLE
[1:25:39] PEOPLE DOING COMPLIANCE AS WELL
[1:25:40] .
[1:25:41] SO THERE'S OPPORTUNITIES THAT
[1:25:42] WE MOVE PEOPLE WE JUST YOU KNOW
[1:25:45] UM YOU KNOW WE JUST PROMOTED ON
[1:25:46] ONE OF OUR SITES SOMEONE WHO
[1:25:47] WAS A A GUARD TO A SUPERVISOR.
[1:25:50] SO WE LOVE TO DO THAT BECAUSE
[1:25:51] THEY ALREADY HAVE OUR CULTURE
[1:25:52] AND UNDERSTAND THE KIND
[1:25:53] OF COMPANY THAT WE ARE.
[1:25:54] THANK YOU FOR TAKING MY
[1:25:56] QUESTIONS.
[1:25:57] THANK YOU.
[1:25:58] THANK YOU, COUNCILOR FLYNN.
[1:25:59] COUNCILOR MURPHY.
[1:26:01] I DO NOT HAVE.
[1:26:02] ANY MORE QUESTIONS FOR THIS
[1:26:03] PANEL.
[1:26:03] THANK YOU THOUGH AND I'LL
[1:26:04] CONTINUE TO STAY IN TOUCH AS WE
[1:26:06] MOVE FORWARD.
[1:26:07] APPRECIATE YOU.
[1:26:07] BEING HERE.
[1:26:08] THANK YOU.
[1:26:10] OKAY.
[1:26:11] THANK YOU.
[1:26:11] UM, AND CAMERON, YOU HAVE A
[1:26:12] HARD STOP AT 1145.
[1:26:15] YES.
[1:26:15] OKAY.
[1:26:16] ALL RIGHT.
[1:26:16] UM, I WILL DIRECT ONE QUESTION
[1:26:20] TO YOU THAT I BELIEVE YOU MAY
[1:26:21] HAVE ALREADY SAID BUT I JUST
[1:26:23] WANT TO CLARIFY.
[1:26:24] SO JUST THINKING ABOUT INDUSTRY
[1:26:25] STANDARDS, UM, YOU HAVE A GOOD
[1:26:27] NATIONAL PERSPECTIVE ON THIS.
[1:26:29] ARE THERE ANY UM STATE
[1:26:32] STANDARDS OR IS THERE A FEDERAL
[1:26:35] STANDARD THAT WE SHOULD BE
[1:26:36] REFERENCING WHEN WE'RE LOOKING
[1:26:37] TOWARDS SETTING MINIMUM
[1:26:38] REQUIREMENTS?
[1:26:40] THERE IS NOT A FEDERAL
[1:26:41] STANDARD.
[1:26:41] UM, WE DO A LOT OF FEDERAL
[1:26:43] CONTRACTS WHICH COME WITH THEIR
[1:26:44] OWN SPECIFIC REQUIREMENTS
[1:26:45] BECAUSE WE DO YOU KNOW, WE'RE
[1:26:47] AT YOUR UM WE'RE WORK WITH THE
[1:26:48] STATE DEPARTMENT OR THE FEDERAL
[1:26:49] POLICE SERVICES.
[1:26:50] SO THOSE COME WITH VERY
[1:26:51] SPECIFIC REQUIREMENTS.
[1:26:52] AT THE AT THE.
[1:26:53] STATE LEVEL.
[1:26:54] AND I WOULD ALSO RECOMMEND UM
[1:26:55] ENGAGING WITH NASCO IN THAT
[1:26:57] WITH UH STEVE SCHMIDT WHO HAS
[1:26:58] SUBMITTED TESTIMONY HERE.
[1:27:00] UM ALSO WORKS THROUGHOUT THE
[1:27:01] STATES HAVE BEEN DOING THIS
[1:27:02] PROBABLY ABOUT 20 YEARS LONGER
[1:27:03] THAN I HAVE BUT THE THE AVERAGE
[1:27:06] IS IS NOT 40 HOURS.
[1:27:08] SO I CAN TELL YOU THAT UM IT IS
[1:27:09] MUCH LESS UH BUT IT YOU KNOW
[1:27:11] AND TOPICS DIFFER BUT THE OTHER
[1:27:14] AREA I WOULD SAY UM WHEN YOU'RE
[1:27:15] LOOKING AT TOPICS REMEMBER AND
[1:27:17] I THINK YOU KNOW PEOPLE HAVE
[1:27:18] SAID HERE IS IS ABOUT BEING
[1:27:19] ABLE TO BE FLEXIBLE AND USUALLY
[1:27:20] WHY IT'S MOSTLY AT THE STATE
[1:27:21] BECAUSE AND THEN THEY CAN GO
[1:27:22] THROUGH RULEMAKING AND ADJUST
[1:27:23] THE TOPICS AS NEEDED FOR THE
[1:27:26] INDUSTRY UM AND NOT JUST BE SO
[1:27:28] LOCKED IN ON SOMETHING.
[1:27:29] UM, BUT I CAN DEFINITELY WORK
[1:27:30] WITH NASCO AND HELP IDENTIFY
[1:27:32] MAYBE AN IDEAL OR BETTER STATE
[1:27:35] THAT YOU KNOW, EVERYONE SAYS
[1:27:36] THAT'S ONE OF THE BEST UM,
[1:27:38] PROGRAMS BUT THERE'S NOT A
[1:27:39] FEDERAL STANDARD RIGHT NOW.
[1:27:41] OKAY.
[1:27:41] THANK YOU VERY MUCH AND
[1:27:42] THANK YOU FOR.
[1:27:43] YOUR THANK YOU.
[1:27:44] IN THIS HEARING.
[1:27:46] UM, THERE I'M SORRY.
[1:27:49] I'LL GIVE MYSELF FIVE MINUTES
[1:27:50] AT THIS POINT.
[1:27:51] APOLOGIES.
[1:27:53] A LOT OF MY QUESTIONS WERE
[1:27:55] ASKED.
[1:27:56] UM, I THINK THERE'S THERE'S
[1:27:57] SOME THERE.
[1:27:58] THERE HERE.
[1:27:59] UM, I'M DEFINITELY HEARING YOU
[1:28:00] AND AND PATRICIA I THINK THE
[1:28:01] WORD THAT YOU USED EARLIER WAS
[1:28:03] MOVED DELIBERATELY, WHICH IS
[1:28:04] SOMETHING THAT I CERTAINLY TRY
[1:28:05] TO DO AS CHAIR UM, THE UH.
[1:28:12] UM THE ESTABLISHING MINIMUM
[1:28:13] REQUIREMENTS FOR BUSINESSES
[1:28:14] THAT UH, YOU CAN ATTEST TO IS
[1:28:16] IS COMPELLING I THINK FOR ME,
[1:28:18] UM, POTENTIALLY TALKING ABOUT A
[1:28:20] TIERED STRUCTURE BASED ON
[1:28:21] NUMBER OF EMPLOYEES LIKE THESE
[1:28:22] ARE THINGS THAT I'M JUST
[1:28:23] PUTTING OUT THERE AS POTENTIAL
[1:28:25] TOPICS OBVIOUSLY IN PARTNERSHIP
[1:28:26] WITH OUR OUR LABOR PARTNERS.
[1:28:28] UM, BUT I DO APPRECIATE
[1:28:30] EVERYONE'S, UH, RECOMMENDATIONS
[1:28:33] AND THE FACT THAT YOU CAME WITH
[1:28:35] RECOMMENDATIONS.
[1:28:36] I DO THINK THAT THE CITY
[1:28:37] OF BOSTON SHOULD BE MOVING
[1:28:38] FORWARD WITH THEIR OWN FOR
[1:28:40] THEIR OWN EMPLOYEES.
[1:28:40] UM, AND I WANT TO SHOUT OUT OUR
[1:28:42] WONDERFUL, UH, MUNICIPAL
[1:28:44] OFFICERS THAT WORK REALLY HARD
[1:28:45] EVERY DAY.
[1:28:45] TO KEEP.
[1:28:46] US SAFE.
[1:28:46] UM, I THINK WE WENT THROUGH
[1:28:48] WHAT TRAINING YOU WOULD WHAT
[1:28:50] FOLKS BELIEVE SHOULD BE
[1:28:51] INCLUDED.
[1:28:51] SO WE HAVE THAT, UM, HERBIE,
[1:28:53] YOU HAD TALKED ABOUT, UH,
[1:28:55] ADDITIONAL COSTS THAT WOULD BE
[1:28:56] OUR ASSOCIATED COSTS THAT WOULD
[1:28:58] GO ALONG WITH THE TRAINING.
[1:29:00] WHAT ARE THOSE ASSOCIATED COSTS
[1:29:02] ?
[1:29:02] CAN YOU JUST WALK THROUGH THAT?
[1:29:03] IS IT IS IT BEYOND JUST
[1:29:05] CURRICULUM MATERIALS?
[1:29:06] IT'S THE TIME IT FOOD LIKE WHAT
[1:29:08] DOES THAT ACTUALLY LIKE AND
[1:29:09] THEN I HAVE SORRY AND THEN I
[1:29:10] HAVE ANOTHER QUESTION THAT'S
[1:29:11] RELATED TO SOMETHING THAT YOU
[1:29:12] TALKED ABOUT WHICH IS I.
[1:29:13] KNOW ABSOLUTELY UH MADAM CHAIR
[1:29:15] I THINK IT'S ALL OF THEM UM,
[1:29:18] WHAT MAKE US UNIQUE AS A
[1:29:19] COMPANY IS THE TRAINING THAT WE
[1:29:23] DO FOR OUR PEOPLE.
[1:29:25] SO ADDITIONAL TRAINING IS NOT
[1:29:26] GOING TO STOP WHAT WE ALREADY
[1:29:27] DOING.
[1:29:28] SO AGAIN, WHATEVER ELSE THAT
[1:29:30] WE'RE REQUIRED TO DO IT WILL BE
[1:29:31] IN ADDITION TO WHAT WE'RE
[1:29:32] ALREADY DOING.
[1:29:33] SO I JUST WANT TO SORT OF MAKE
[1:29:34] THAT BECAUSE THAT'S WHAT WILL
[1:29:35] BE UNIQUE ABOUT US AS A
[1:29:36] COMPANY.
[1:29:37] WE DON'T WANT TO WE WANT TO
[1:29:38] HAVE OUR OWN SECRET SAUCE
[1:29:40] REALLY SO WE CAN MAKE ABLE TO
[1:29:41] DO THE JOB.
[1:29:42] SO THE ADDITIONAL COST IS THE
[1:29:44] COST OF THE EMPLOYEE, THE COST
[1:29:45] OF THE.
[1:29:46] THE COMPANY, THE ORGANIZATION
[1:29:48] THAT WE HAVE TO PAY TO PROVIDE
[1:29:50] TRAINING AS THE ORDINANCES
[1:29:51] POINTED OUT.
[1:29:53] UM AND THEN THERE'S ALSO OTHER
[1:29:55] COSTS IN TERMS OF WHEN YOU HAVE
[1:29:59] IF WHO KNOWS HOW LONG THE LINE
[1:30:01] GOING TO BE BECAUSE ALL THESE
[1:30:02] COMPANIES YOU TO BE TRAINED AT
[1:30:04] THE SAME TIME AND THEN THAT'S
[1:30:06] GOING TO BE A DELAY FOR US TO
[1:30:07] START THE CONTRACT BECAUSE THE
[1:30:09] LONGER WE TAKE TO SET THE
[1:30:10] CONTRACT WE'RE NOT MAKING
[1:30:11] MONEY, WE'RE LOSING MONEY AND
[1:30:13] EVERYTHING ELSE AND THAT COSTS
[1:30:14] US.
[1:30:15] I WAS SAYING WE HAVE TO FACTOR
[1:30:17] THAT INTO OUR WEIGHT WHEN WE'RE
[1:30:18] TRYING TO GO AFTER THAT
[1:30:19] BUSINESS.
[1:30:20] THAT'S WHAT I WAS SAYING LIKE
[1:30:21] WE SPREADING THAT AMOUNT
[1:30:23] OF DOLLAR OVER 200 PEOPLE IS
[1:30:25] VERY DIFFERENT AND SPREADING
[1:30:26] THAT AMOUNT OF DOLLAR OVER 40
[1:30:29] 100,000 ALMOST CLOSE TO A
[1:30:30] MILLION PEOPLE EMPLOYEES THAT'S
[1:30:32] WHAT THAT ADDITIONAL COST WILL
[1:30:34] BE A BIG BURDEN FOR US AS A
[1:30:36] SMALL BUSINESS.
[1:30:37] OKAY THANK YOU.
[1:30:38] I THINK THERE CAN BE SOMETHING
[1:30:40] TO BE SAID ABOUT BULK BUYING,
[1:30:42] TRAINING.
[1:30:43] AND MARRYING ALL OF THE
[1:30:45] ORGANIZATIONS TOGETHER.
[1:30:48] UM I DON'T KNOW AGAIN, JUST
[1:30:49] PUTTING IDEAS OUT THERE BUT
[1:30:50] THANK YOU FOR THAT.
[1:30:53] UM AND THEN DAVID, YOU HAD
[1:30:54] TALKED ABOUT UTILIZING AI UM TO
[1:30:57] BUILD OUT SPECIFIC SITE
[1:30:59] TRAINING.
[1:31:00] UM CAN YOU JUST WALK THROUGH
[1:31:01] THAT AGAIN FOR ME LIKE JUST
[1:31:02] GIVE AN INSTANCE OF FOR A
[1:31:03] VENDOR OR A CONTRACT THAT YOU
[1:31:04] CURRENTLY HAVE WHERE YOU USED
[1:31:05] AI BECAUSE IT COULD POTENTIALLY
[1:31:06] SOLVE SOME OF THE COST ISSUES
[1:31:08] THAT WE'RE LEARNING FROM.
[1:31:09] YEAH.
[1:31:10] SO FOR EXAMPLE ONE OF OUR
[1:31:11] SITES UM IN ADDITION TO
[1:31:13] PROVIDING SECURITY WE WORK WITH
[1:31:15] MAINTENANCE A LOT JUST BECAUSE
[1:31:17] IF A PIPE BURST OR WE'RE THE
[1:31:19] EYES AND EARS WHEN THEY'RE NOT
[1:31:20] THERE UH, SO FOR EXAMPLE UM, A
[1:31:23] LOT OF PEOPLE ARE VISUAL
[1:31:25] LEARNERS OR THEY HAVE TO LIKE
[1:31:27] THEY CAN'T JUST READ A PDF FILE
[1:31:29] OR READ THEIR SOPS AND IT
[1:31:31] STICKS.
[1:31:32] SO PROVIDING ADDITIONAL VIDEOS
[1:31:33] AND CURRICULUM UH, IF YOU IF
[1:31:36] YOU'RE DOING YOUR TOUR AND YOU
[1:31:37] SEE A PIPE BURST TO HOW TO
[1:31:40] HANDLE THAT UH, CREATING
[1:31:42] SCENARIOS WITH.
[1:31:43] VIDEOS WITH.
[1:31:43] WITH AI TO BE ABLE TO PROVIDE
[1:31:46] EVEN MORE RESOURCES TO TO HELP
[1:31:48] THEM IT'S AN EASIER, MORE COST.
[1:31:51] EFFICIENT.
[1:31:52] EFFECTIVE WAY OF HELPING OUR
[1:31:53] STAFF IN WHICH WE'VE ALREADY
[1:31:54] BEEN IMPLEMENTING.
[1:31:55] OKAY.
[1:31:55] DO YOU USE IT FOR TRAINING?
[1:31:56] I'M SORRY.
[1:31:57] UM AND YOU USE IT FOR TRAINING
[1:31:59] BUT YOU USE IT FOR UM, LIKE
[1:32:01] BASELINE TRAINING REQUIREMENTS
[1:32:02] THAT AREN'T JUST LIKE SITE
[1:32:03] SPECIFIC.
[1:32:04] YEAH, WE USE IT FOR BASELINE
[1:32:05] TRAINING AND BOTH SITE SPECIFIC
[1:32:06] STUFF WE DO LIKE IN PERSON WE
[1:32:08] WALK AROUND LIKE TO DO THOSE
[1:32:10] SITE TOURS AND UH GOING OVER
[1:32:12] LIKE SOPS AND THINGS BUT WE DO
[1:32:14] USE IT FOR UM BASIC BASIC
[1:32:16] BASELINE TRAINING AND
[1:32:17] CONTINUING EDUCATION AS WELL.
[1:32:19] OKAY.
[1:32:20] THAT'S AGAIN THAT'S
[1:32:21] COMPELLING.
[1:32:22] I THINK THERE'S SOMETHING THERE
[1:32:23] FOR THAT.
[1:32:25] UM I ONLY HAVE 26 SECONDS SO UH
[1:32:29] .
[1:32:32] I GUESS MY MY LAST QUESTION.
[1:32:33] WOULD BE WHAT IMPLEMENTATION?
[1:32:35] OH I WOULDN'T EVEN GET INTO
[1:32:37] IMPLEMENTATION.
[1:32:37] I THINK I'LL I'LL KEEP IT.
[1:32:38] AT WHAT NUMBER OF REQUIRED
[1:32:40] TRAINING HOURS WOULD YOU
[1:32:41] CONSIDER REASONABLE AND WHICH
[1:32:43] TOPICS SHOULD BE MANDATORY?
[1:32:48] FOR US?
[1:32:49] YOU KNOW WE THINK WE ALREADY
[1:32:51] DOING THE NUMBER OF TRAINING
[1:32:52] THAT WE NEED TO DO.
[1:32:54] SO AGAIN FOR ME I DON'T SEE
[1:32:56] WHAT THIS ADDITIONAL TRAINING
[1:32:58] WILL DO ON TOP OF WHAT WE
[1:32:59] ALREADY BEEN DOING TO OUR FOR
[1:33:02] OUR EMPLOYEES I DON'T SEE THAT
[1:33:04] .
[1:33:04] SO WHAT'S THE NUMBER THAT YOU
[1:33:05] CURRENTLY DO.
[1:33:06] THAT RIGHT NOW WE DO AN OH
[1:33:07] ONE FULL DAY OF TRAINING THAT
[1:33:10] WE INCLUDE CPR AND THEN
[1:33:12] DE-ESCALATION AND CUSTOMER
[1:33:13] SERVICE AND A NUMBER
[1:33:15] OF DIFFERENT LISTS THAT I WAS
[1:33:16] TELLING YOU.
[1:33:17] IN ADDITION TO THAT WE DO AN ON
[1:33:19] THE JOB TRAINING THAT'S
[1:33:21] CONTINUOUS NOT ONLY WE WANT TO
[1:33:22] MAKE SURE THE PERSON LISTENING
[1:33:23] TO SAY WHAT TO DO DECIDE WITH
[1:33:25] US OR BE AT THE SITE AND THEN
[1:33:27] WE ASKED OUR SUPERVISOR AND
[1:33:29] MANAGER ON A CONTINUOUS BASIS
[1:33:31] TO GIVE US FEEDBACK AND HOW WE
[1:33:33] CAN SPREAD TO SUPPORT OUR
[1:33:34] EMPLOYEES SO YOU CAN CONTINUE
[1:33:36] PERFORMING.
[1:33:37] OKAY THANK YOU.
[1:33:37] AND THEN FOR OTHERS WHAT'S THE
[1:33:40] UM WHAT'S A REASONABLE NUMBER
[1:33:42] OF TRAINING HOURS TO YOU AND
[1:33:44] DEFINITE SUBJECT MATTER.
[1:33:47] THAT NEEDS TO BE INCLUDED.
[1:33:49] BASELINE I THINK EVERY
[1:33:51] INDIVIDUAL IS DIFFERENT BUT IF
[1:33:52] FOR CASE OF THIS ORDINANCE UM I
[1:33:56] DO THINK 40 HOURS IS
[1:33:58] UNREASONABLE JUST BECAUSE.
[1:34:01] UM I SAID EARLIER IF YOU HAVE
[1:34:03] SOMEBODY YOU WORK FOR 40 HOURS
[1:34:05] AND YOU STILL HAVE A SITE THAT
[1:34:06] NEEDS TO BE STAFFED, YOU'RE
[1:34:09] PAYING 40 HOURS TWICE.
[1:34:11] UM, SO SOMETHING ALONG THE
[1:34:12] LINES OF 12 HOURS AND THEN JUST
[1:34:17] LIKE I SAID, BEING ABLE TO ADD
[1:34:18] DIFFERENT RESOURCES TO BE ABLE
[1:34:20] TO COME BACK WITH THAT.
[1:34:23] AND PATRICIA.
[1:34:24] I AGREE THAT IT'S.
[1:34:26] SORT OF UH, INSTITUTION
[1:34:31] SPECIFIC AT OUR TEACHING
[1:34:33] HOSPITALS AS I ALREADY SAID,
[1:34:36] VERY COMPLEX INSTITUTIONS.
[1:34:39] AND THE.
[1:34:40] TRAINING IS FAR BEYOND 40
[1:34:43] HOURS.
[1:34:43] UH, IT'S NOT ALL AT ONCE UM BUT
[1:34:46] IT IT EXCEEDS THAT.
[1:34:50] OKAY.
[1:34:51] THANK YOU VERY MUCH.
[1:34:52] JUST LOOKING FOR ANY OTHER
[1:34:53] QUESTIONS, FOLKS?
[1:34:55] COUNSELOR LOUIJEUNE I DID NOT
[1:34:56] GO TO YOU FOR A SECOND ROUND.
[1:34:57] I APOLOGIZE, BUT DO YOU HAVE
[1:34:59] ANY OTHER QUESTIONS?
[1:34:59] UM.
[1:35:00] I DON'T REALLY HAVE.
[1:35:01] A I DON'T THANK YOU, MADAM
[1:35:02] CHAIR.
[1:35:03] I DON'T REALLY HAVE ADDITIONAL
[1:35:04] QUESTIONS BUT I JUST DO WANT TO
[1:35:05] THANK THIS PANEL AND FOR THE
[1:35:06] FEEDBACK THAT WE'VE RECEIVED
[1:35:07] WITH THE EMAIL AND IN MEETINGS
[1:35:09] REGARDING THOUGHTS ON THE
[1:35:10] ORDINANCE, UH, SOME DRAWBACKS,
[1:35:12] SOME WORK THAT WE CAN DO TO
[1:35:14] IMPROVE.
[1:35:15] SO I WANT TO THANK YOU FOR THE
[1:35:16] ENGAGEMENT.
[1:35:17] UM I APOLOGIZE FOR THE LACK
[1:35:19] OF INITIAL ENGAGEMENT ALTHOUGH
[1:35:20] WE DID, YOU KNOW, DID HAVE
[1:35:22] COMPETITION WITH YOU WITH WITH
[1:35:23] SOME OF YOU AND WE LOOK FORWARD
[1:35:25] TO SORT OF THIS DYNAMIC PROCESS
[1:35:26] OF IT WE'RE DOING WHAT YOU KNOW
[1:35:28] BEST FOR.
[1:35:28] OUR CITY.
[1:35:30] BEST FOR OUR.
[1:35:30] WORKERS AND NOT TOO MUCH OF A
[1:35:32] BURDEN ON ANY OF OUR COMPANIES.
[1:35:33] SO THANK YOU.
[1:35:35] THANK YOU SO MUCH.
[1:35:36] I APPRECIATE, UH, INDUSTRY
[1:35:37] EXPERTS PROVIDING YOUR
[1:35:38] TESTIMONY.
[1:35:39] UM, YOU ARE BELIEVED FOR LACK
[1:35:41] OF A BETTER TERM.
[1:35:41] NOW WE WILL GO TO OUR, UH,
[1:35:43] SECOND PANEL OF OUR UNION FOLKS
[1:35:46] .
[1:35:46] UM, THANK YOU AGAIN AND THANK
[1:35:48] YOU FOR EVERYTHING YOU DO FOR
[1:35:48] THE CITY.
[1:35:49] SURE.
[1:35:49] UH.
[1:35:50] NEXT WE WILL HAVE, UH, CARMEN
[1:35:53] FONSECA, ROB COOK, ROBERTO
[1:35:56] BROWN MCCORMACK OKO SAINT LOUIS
[1:36:00] ,DAVID WILLIAMS.
[1:36:02] UH, PLEASE JOIN US.
[1:36:05] ON YOUTUBE.
[1:36:10] OH OH AND TRAYVON.
[1:36:11] AS WELL.
[1:36:49] SO.
[1:36:51] ALL RIGHT.
[1:36:57] I.
[1:37:04] OKAY, UM WE CAN GO TO FOLKS IN
[1:37:07] THEIR PREFERRED ORDER.
[1:37:08] UH.
[1:37:08] I WILL JUST.
[1:37:09] REITERATE WHO'S HERE CARMEN
[1:37:11] FONSECA 32 BJ SEIU SECURITY
[1:37:13] DIVISION FIELD REPRESENTATIVE
[1:37:15] SUPERVISOR ROB COOK WHO'S A
[1:37:16] POLICY FELLOW WITH 32 PJ SEIU
[1:37:19] ROBERTO BROWN MCCORMACK
[1:37:21] DIRECTOR 32 SEIU SECURITY
[1:37:23] DIVISION OH CAL SAINT LOUIS
[1:37:25] SECURITY GUARD AND.
[1:37:26] 32 REGION MEMBER DAVID
[1:37:27] WILLIAMS, SECURITY GUARD
[1:37:28] ENTERED.
[1:37:29] THE.
[1:37:29] MEMBER AND UM I APOLOGIZE I
[1:37:32] DON'T HAVE UM IF YOU WOULDN'T
[1:37:33] MIND JUST REPEATING YOUR NAME
[1:37:35] AND TITLE.
[1:37:36] OH, YEAH.
[1:37:37] YEP.
[1:37:37] WE HAVE TO WAIT WAIT WAIT WE
[1:37:39] HAVE TO WAIT FOR.
[1:37:41] OH, THERE YOU GO ON.
[1:37:43] MY NAME IS TREVENA.
[1:37:44] GIRL AND.
[1:37:45] I'M A.
[1:37:45] TRAINING INSTRUCTOR WITH THE
[1:37:47] 32.
[1:37:48] BJ THOMAS SHORT.
[1:37:48] AND IN.
[1:37:49] TRAINING FUN INSTRUCTOR.
[1:37:50] OKAY.
[1:37:50] TREVINO GABRIELLE.
[1:37:51] TREVINO, THANK YOU VERY MUCH.
[1:37:53] OKAY.
[1:37:54] UM, PLEASE FEEL FREE TO START
[1:37:56] IN YOUR.
[1:37:57] PREFERRED ORDER.
[1:37:58] LET'S START WITH CARMEN.
[1:37:59] HI.
[1:38:00] MY NAME IS CARMEN.
[1:38:01] HANSIKA I'M A SECURITY.
[1:38:02] DIVISION COORDINATOR WITH.
[1:38:04] SEIU 32.
[1:38:05] HERE IN THE DISTRICT.
[1:38:07] UM.
[1:38:08] WE REPRESENT ABOUT 1800
[1:38:09] SECURITY OFFICERS THAT WORK
[1:38:11] HERE IN BOSTON AND SECURE AND
[1:38:13] KEEPING ALL OF US SAFE EVERY
[1:38:14] DAY.
[1:38:15] THERE'S A MATTER FOR US IN THE
[1:38:16] COLLEGE.
[1:38:16] DOES IT MATTER FROM THE
[1:38:17] HOSPITAL ON THE STREETS SO THE.
[1:38:20] HARD WORK IS THERE.
[1:38:22] UM, LIKE MANY OF YOU GUYS IN
[1:38:23] THIS ROOM, THIS IS PERSONAL TO
[1:38:25] ME.
[1:38:26] I WAS A SECURITY OFFICER A
[1:38:27] WHILE BACK WHILE GOING THROUGH
[1:38:28] COLLEGE AND LIKE WE HEARD
[1:38:31] BEFORE LAST MONTH I DID NOT
[1:38:34] RECEIVE, UH, A REAL TRAINING
[1:38:35] LITERALLY IT WAS EIGHT HOURS
[1:38:37] SHIFTS SOMEONE NEXT SITTING
[1:38:38] NEXT TO ME SAYING CHECK THIS
[1:38:40] AND CHECK THAT AND IF SOMETHING
[1:38:42] BAD HAPPENS CALL THE SUPERVISOR
[1:38:45] ,CALL THE MANAGER THEN CALL
[1:38:47] THE POLICE.
[1:38:48] KNOW THAT AT THE BOTH SIDE THAT
[1:38:51] I WORKED THERE WERE NO UPPER
[1:38:53] MANAGEMENT PRESENT AT THAT
[1:38:55] LOCATION.
[1:38:57] SO THAT IS THE ISSUE BEING HERE
[1:38:59] LAST MONTH HEARING FROM
[1:39:01] SECURITY OFFICERS THE SAME
[1:39:03] STORY IF SOMETHING BAD CALLED
[1:39:05] THE POLICE THIS IS 2019 TO BE
[1:39:09] ACCURATE 19 YEARS AGO BECAUSE
[1:39:11] THIS WAS I WAS GOING THROUGH
[1:39:13] COLLEGE 19 YEARS LATE OVER HERE
[1:39:16] AND I'M HEARING THE SAME STORY
[1:39:19] SOMETHING BETH CALLED A
[1:39:21] SUPERVISOR CALLED THE POLICE
[1:39:23] AND MOST OF THE SITES THERE IS
[1:39:26] NO UPPER MANAGEMENT PRESENT AT
[1:39:27] THIS SITE.
[1:39:29] THAT SAME DAY THEY WERE HERE
[1:39:31] LAST MONTH WE'RE HEARING THOSE
[1:39:33] TESTIMONIES.
[1:39:33] THIS IS THAT OFFICER ON THE
[1:39:35] FRONT LINE SAYING THIS IS
[1:39:36] STANDARD THIS IS HARD I NEED
[1:39:37] HELP I NEED TRAINING TO PROVIDE
[1:39:41] SAFETY TO OTHERS AND TO MYSELF.
[1:39:44] RIGHT AFTER THEY FINISHED US TO
[1:39:46] FIGHT THE INDUSTRY COMPANIES
[1:39:48] BASICALLY ALSO TESTIFYING SAID
[1:39:51] NO YOU DON'T NEED ADDITIONAL
[1:39:52] TRAINING THAT'S A PROBLEM.
[1:39:57] TECHNOLOGY HAS CHANGED.
[1:39:58] THE WORLD IS BECOMING MORE
[1:40:00] UNPREDICTABLE AND DANGEROUS.
[1:40:02] WE KNOW WE SEE THAT.
[1:40:03] WE SEE THE NEWS BUT WE ARE NOT
[1:40:05] ADJUSTING MANY STATES LIKE WANT
[1:40:06] TO HEAR, HAVE A ADAPT IT
[1:40:09] PROVIDE AND MAKE SURE THAT A
[1:40:11] MINIMUM REQUIRED TRAINING IS
[1:40:13] PRESENT BUT NOT BOSTON.
[1:40:16] IT WAS ALSO SHOCKING THE LACK
[1:40:18] OF CARE BECAUSE.
[1:40:21] THE COMPANIES THINK THAT WE'RE
[1:40:22] TAKING ALL THOSE COURSES.
[1:40:23] WE GO.
[1:40:24] IN A CONFERENCE.
[1:40:25] BUT THEN THE FRONT LINE
[1:40:26] OFFICER IS SAYING.
[1:40:27] I DON'T HAVE IT.
[1:40:29] SO LET'S MAKE SURE WE HAVE CPR.
[1:40:31] WE HAVE THIS COLLECTION
[1:40:32] TRAINING.
[1:40:33] YOU CAN STILL GO TO A
[1:40:34] CONFERENCE THAT'S FINE BUT.
[1:40:35] LET'S MAKE SURE WE PROVIDE THAT
[1:40:37] SERVICE ON THE BOTTOM LINE.
[1:40:40] ALSO THE BOSTON CHAMBER.
[1:40:42] OF COMMERCE SPOKE AGAINST
[1:40:42] IT.
[1:40:43] THE RATIONALE WAS IT'S TOO
[1:40:45] BROAD UH.
[1:40:46] YOU APPLY TO TOO MANY
[1:40:47] EMPLOYERS.
[1:40:48] OR IT NEEDS THE TRAINING.
[1:40:49] NEEDS TO BE PROVIDED BY
[1:40:51] NONPROFIT ORGANIZATION.
[1:40:53] YES.
[1:40:54] THAT'S THE REASON WHY THAT
[1:40:56] MAKES THIS LAW A STRONGER LAW
[1:41:00] BECAUSE.
[1:41:00] WE WANT TO MAKE SURE.
[1:41:01] EVERYBODY'S COVERED.
[1:41:02] WE DON'T WANT TO BE HAND-PICKED
[1:41:04] BY.
[1:41:04] SOME CLIENT.
[1:41:06] IT SHOULDN'T BE UP TO THE
[1:41:07] CLIENT WHO GETS THE TRAINING.
[1:41:10] IT SHOULD BE BE UP TO THE
[1:41:13] EMPLOYER WHO SHOULD BE MORE
[1:41:15] RESPONSIBLE.
[1:41:17] WE SHOULD TAKE.
[1:41:18] CHARGE AND SAY.
[1:41:19] EVERYONE ON HERE EVERYONE THAT
[1:41:21] TOOK TIME OUT OF OUR DAY.
[1:41:22] PERSONAL TIME COMING FROM A
[1:41:25] THIRD SHIFT, NOT SLEEPING BEING
[1:41:27] HERE.
[1:41:28] WE SHOULD PAY ATTENTION TO
[1:41:29] THOSE THAT ARE SAYING I NEED
[1:41:31] HELP AND YES IT SHOULD BE
[1:41:33] PROVIDED BY THE NONPROFIT
[1:41:35] ORGANIZATION.
[1:41:35] WHY?
[1:41:36] BECAUSE WE DON'T WANT NO ONE TO
[1:41:38] BE MOTIVATED BY CUTTING
[1:41:39] CORNERS.
[1:41:39] THIS IS ALREADY HAPPENING BY
[1:41:41] HAVING ONE EMPLOYEE SAYING YES
[1:41:42] I DO.
[1:41:42] THE OTHER ONE SAY I'M NOT.
[1:41:44] SO THERE ARE CUTTING CORNERS SO
[1:41:45] LET'S MAKE SURE IT DOESN'T
[1:41:46] HAPPEN.
[1:41:47] WE ALREADY IN A SOCIETY THAT WE
[1:41:48] GET TO HANDPICK WHICH
[1:41:50] NEIGHBORHOOD GETS A SERVICE.
[1:41:51] WHICH GROUP GET US THAT
[1:41:53] SUPPORT?
[1:41:53] LET'S NOT DO THIS TO OUR
[1:41:56] SECURITY GUARDS.
[1:41:58] THE CHAMBER OF COMMERCE ALSO
[1:42:00] SAID THAT THIS IS AT LEAST A
[1:42:03] SOLUTION.
[1:42:03] SEARCHING FOR SEARCHING FOR A
[1:42:05] PROBLEM?
[1:42:05] NO, THE PROBLEM HAS BEEN THERE.
[1:42:07] IT WAS THERE 20 YEARS AGO.
[1:42:08] IT'S STILL HERE.
[1:42:10] SO WE SHOULD PAY ATTENTION.
[1:42:12] IT'S ALL ABOUT THE CONCERN
[1:42:15] OF BEING LIABLE IF SOMETHING
[1:42:17] HAPPENS OR NOT PROVIDING THAT
[1:42:19] SERVICE AS OF RIGHT NOW.
[1:42:20] IT TRANSLATES TO WHAT?
[1:42:21] CUTTING CORNERS.
[1:42:23] MORE PROFIT.
[1:42:23] MORE MONEY.
[1:42:27] SO WHAT WE WOULD ASK IS LET'S
[1:42:30] NOT BE THE CITY THAT WAITS FOR
[1:42:32] TO SORT LOOKED AT THE PROBLEM
[1:42:33] TO BECOME A TRAGEDY.
[1:42:34] FORCE WOULD BE IN THE HEADLINES
[1:42:37] LIKE ONE OF OUR SECURITY
[1:42:38] OFFICERS IN NEW YORK.
[1:42:39] WAIT FOR ALL THAT TO HAPPEN
[1:42:42] THEN TOOK TWO TO MAKE A
[1:42:44] DECISION TO TAKE ACTION.
[1:42:46] LET'S NOT BE THAT CITY.
[1:42:47] LET'S BE THAT CITY THAT
[1:42:48] LISTENED TO THE OFFICERS THAT
[1:42:50] CAME HERE LAST MONTH.
[1:42:52] THIS OFFICE THAT ARE HERE
[1:42:54] TODAY, THE OFFICE THAT WANTED
[1:42:56] TO BE HERE BUT COULD NOT AFFORD
[1:42:57] TO BE HERE BECAUSE THEY HAVE TO
[1:42:58] WORK.
[1:42:59] THE OFFICE THAT WANTED TO BE
[1:43:00] HERE AND GAVE TESTIMONY BUT THE
[1:43:01] EMPLOYER DENIED THE TIME OFF TO
[1:43:03] BE HERE.
[1:43:04] AND ESPECIALLY YOU GUYS THAT
[1:43:06] ALSO WORK OVERNIGHT THAT
[1:43:07] HAVEN'T SLEPT THAT ARE HERE.
[1:43:09] THAT'S BE THE CITY THAT IS AT
[1:43:11] LEAST MAKING SURE THE BASIC
[1:43:14] TRAINING IS AVAILABLE TO
[1:43:15] EVERYBODY.
[1:43:15] NOT FOR YOU OR NOT UP TO THIRD
[1:43:18] PARTIES.
[1:43:19] THANK YOU.
[1:43:20] THANK YOU TOM AND APPRECIATE
[1:43:22] IT.
[1:43:25] UH GOOD AFTERNOON, UH, CHAIR
[1:43:27] ZAPATA AND VICE CHAIR UH
[1:43:29] LOUIJEUNE AND MEMBERS OF THE
[1:43:30] COMMITTEE.
[1:43:31] UM, MY NAME IS ROB COOK AND I
[1:43:33] AM THE POLICY FELLOW AT SEIU 32
[1:43:36] BEACH.
[1:43:37] UM, AND I'M HERE TO EXPLAIN WHY
[1:43:40] ,UH, BOSTON NEEDS TO SET A
[1:43:42] MINIMUM TRAINING STANDARD FOR
[1:43:43] UNARMED SECURITY GUARDS.
[1:43:45] UM, SO, UH, THE ORDINANCE TODAY
[1:43:49] HAS A SIMPLE GOAL.
[1:43:50] IT IS TO PROVIDE BASIC
[1:43:51] TRAINING, AS WE'VE HEARD, TO
[1:43:53] PROTECT THE FRONTLINE WORKERS,
[1:43:55] UH, THAT SERVE THE CITY AND
[1:43:57] EMPOWER THEM TO BETTER PROTECT
[1:43:58] THE CITY.
[1:43:59] UM, AND IT'S NOT A RADICAL
[1:44:00] IDEA.
[1:44:02] 29 STATES, UH, AND MULTIPLE
[1:44:04] LOCALITIES, UH, INCLUDING
[1:44:05] ALMOST ALL OF MASSACHUSETTS
[1:44:08] NEIGHBORS NEW YORK, DELAWARE IN
[1:44:09] NEW JERSEY, CONNECTICUT,
[1:44:10] VERMONT AND MAINE, UH, REQUIRE
[1:44:13] TRAINING FOR AN ARMED GUARDS.
[1:44:14] UM, AND THERE'S A REASON THEY
[1:44:15] DO SO NATIONALLY.
[1:44:17] SECURITY GUARDS FACE HIGHER
[1:44:18] RATES OF FATAL INJURIES THAN
[1:44:20] MANY OTHER JOB CATEGORIES.
[1:44:21] THERE ARE, UH, FIVE TIMES AS
[1:44:23] LIKELY AS WORKERS IN OTHER
[1:44:25] OCCUPATIONS TO NEED TO TAKE
[1:44:26] TIME OFF WORK DUE TO VIOLENCE
[1:44:28] RELATED INJURIES.
[1:44:29] UM, AND SO THIS TRAINING IS
[1:44:31] REALLY NECESSARY TO KEEP
[1:44:32] SECURITY OFFICERS AND THE
[1:44:34] PUBLIC SAFE.
[1:44:35] UM, AND FOR BOSTON IN
[1:44:37] PARTICULAR, UH, WE REALLY NEED
[1:44:41] A WELL-TRAINED, UH, SECURITY
[1:44:42] WORKFORCE HERE.
[1:44:43] IT'S A GLOBAL HUB FOR HIGHER
[1:44:45] EDUCATION, LIFE SCIENCES AND
[1:44:46] HEALTH CARE HOME TO TOP RANKED
[1:44:48] UNIVERSITIES.
[1:44:49] UH, AND A LARGE FINANCIAL
[1:44:51] SERVICES SECTOR.
[1:44:52] UM, BUT IT'S BECOME
[1:44:53] INCREASINGLY RELIANT ON THE
[1:44:55] PRIVATE SECURITY INDUSTRY TO
[1:44:57] PROTECT THE PEOPLE AND THE
[1:44:58] INDUSTRIES IN BOSTON.
[1:45:00] UM, AND SOME BOSTON
[1:45:01] NEIGHBORHOODS DO HAVE
[1:45:02] RELATIVELY HIGH RATES OF CRIME
[1:45:03] .
[1:45:04] UH, AND THE TYPES OF CRIME THAT
[1:45:05] SECURITY OFFICERS ARE HIRED TO
[1:45:07] DETER.
[1:45:08] UM, AND YOU KNOW, IN DECEMBER
[1:45:11] OF 2025, UH, THERE WAS A BREAK
[1:45:12] IN AT CITY HALL WHERE PERSONAL
[1:45:14] BELONGINGS WERE STOLEN FROM
[1:45:16] EMPLOYEES.
[1:45:17] UM, AND THE SAME MONTH, UH, AT
[1:45:19] THE BOSTON MEDICAL CENTER, A
[1:45:21] SECURITY GUARD WAS LEFT IN
[1:45:22] CRITICAL CONDITION AFTER BEING
[1:45:24] STABBED.
[1:45:25] UH, BY A HOSPITAL VISITOR
[1:45:27] DURING AN ALTERCATION.
[1:45:29] UM, AND THE FACT IS THAT WHEN
[1:45:32] EMERGENCIES DO OCCUR, TRAIN
[1:45:33] SECURITY OFFICERS CAN, UH,
[1:45:35] PREVENT DISASTERS.
[1:45:36] THERE'S MANY STORIES, UH,
[1:45:38] ILLUSTRATING THIS.
[1:45:40] UH, FOR EXAMPLE, UH, THERE WAS
[1:45:42] A TRAGIC, UH, SHOOTING AT A SAN
[1:45:45] DIEGO MOSQUE IN MAY.
[1:45:46] UM, BUT THE FBI SPECIFICALLY
[1:45:49] CREDITED THE MOSQUE'S, UH,
[1:45:52] SECURITY OFFICER TRAINING.
[1:45:54] UH, AND THE OFFICER WAS HE LOST
[1:45:57] HIS LIFE IN THE SHOOTING.
[1:45:58] BUT, UH, THAT TRAINING SAVED
[1:46:00] LIVES AND AND WAS THOUGHT TO
[1:46:02] HAVE GREATLY REDUCED THE
[1:46:04] CASUALTIES THAT OCCURRED.
[1:46:05] UM, AND THEN THERE'S THERE'S,
[1:46:08] UH, SORT OF SIMPLER EXAMPLES
[1:46:10] LIKE, UH, THERE THERE IS A
[1:46:12] SCHOOL IN MANCHESTER,
[1:46:14] CONNECTICUT, BENET ACADEMY
[1:46:15] WHERE A SCHOOL SECURITY OFFICER
[1:46:18] UH, WHO HAD LIKE BASIC FIRST
[1:46:20] AID TRAINING SAVED THREE
[1:46:22] CHILDREN FROM CHOKING DURING AN
[1:46:23] 18 MONTH PERIOD.
[1:46:24] UH, SO THERE'S LOTS OF EXAMPLES
[1:46:26] UH, OF THIS SORT OF, UH,
[1:46:30] STANDARDIZED TRAINING REALLY
[1:46:31] UH, SHOWING GOOD RESULTS.
[1:46:33] AND WE THINK OFFICERS IN BOSTON
[1:46:35] SHOULD HAVE ACCESS TO THE
[1:46:36] TRAINING OPPORTUNITIES THAT
[1:46:37] THEIR COUNTERPARTS IN OTHER
[1:46:38] STATES HAVE.
[1:46:40] UM, AND THE TESTIMONY WORLD
[1:46:41] HERE TODAY, UM, AND THAT WE
[1:46:43] HEARD AT THE LAST HEARING
[1:46:44] REALLY PROVES THAT THERE IS A
[1:46:46] GAP BETWEEN THE SITUATIONS THAT
[1:46:48] OFFICERS FACE ON A DAILY BASIS
[1:46:49] AND THE TRAINING THEY'VE
[1:46:50] RECEIVED.
[1:46:51] UM, AND YOU KNOW, REGARDLESS
[1:46:54] OF WHAT UH, THE INDUSTRY
[1:46:56] REPRESENTATIVES HAVE SAID TODAY
[1:46:58] THEIR OWN INTERNAL UH MATERIALS
[1:47:02] HAVE IDENTIFIED A LACK
[1:47:04] OF TRAINED PERSONNEL AS A
[1:47:06] CHALLENGE FACING THE INDUSTRY.
[1:47:08] THE 2026 WORLD SECURITY REPORT
[1:47:11] ,UH, NOTES THAT, UH, LACK
[1:47:15] OF TRAINED PERSONNEL IS ONE
[1:47:16] OF THE SIGNIFICANT CHALLENGES
[1:47:17] IN THE INDUSTRY.
[1:47:19] UM.
[1:47:20] SO, UH, FOR ALL OF THESE
[1:47:22] REASONS WE REALLY THINK THAT
[1:47:23] HAVING UNIVERSAL UNIVERSAL
[1:47:25] UNIFORM STANDARDS ACROSS
[1:47:27] EMPLOYERS IS THE BEST POLICY.
[1:47:28] SOME EMPLOYERS MAY TRAIN BETTER
[1:47:30] THAN OTHERS.
[1:47:31] UH, BUT ALL FRONTLINE GUARDS
[1:47:33] ARE FACING, UH, DANGER AND
[1:47:36] CHALLENGES AND THEY ALL NEED TO
[1:47:38] BE PREPARED, UH, TO FACE THOSE
[1:47:40] CHALLENGES.
[1:47:41] UM, AND HAVING CERTIFIED
[1:47:42] NONPROFIT ORGANIZATIONS PROVIDE
[1:47:44] THE TRAINING MEANS THAT THERE'S
[1:47:45] NOT GOING TO BE ANY CUTTING
[1:47:46] OF CORNERS.
[1:47:47] UM, AND ESTABLISHING THESE
[1:47:49] STANDARDS WOULD ALSO BE
[1:47:50] CONSISTENT WITH THE CITY'S
[1:47:51] RACIAL JUSTICE GOALS.
[1:47:53] THE INDUSTRY IS PRIMARILY MADE
[1:47:55] UP OF PEOPLE OF COLOR.
[1:47:56] UH, AS WE'VE DISCUSSED TODAY
[1:47:57] AND INTRODUCING A STANDARD THAT
[1:47:59] WOULD HELP PROTECT WORKERS
[1:48:00] OF COLOR WHO FACE THESE
[1:48:02] DANGEROUS CONDITIONS, UH, AND
[1:48:05] ALSO IMPROVE, UH, JOB QUALITY
[1:48:07] AND CAREER PATHWAYS IN THE
[1:48:09] INDUSTRY.
[1:48:09] THESE THINGS ARE REALLY
[1:48:10] IMPORTANT.
[1:48:11] UM, AND FOR ALL THESE REASONS
[1:48:13] WE STRONGLY URGE THE PASSAGE
[1:48:15] OF THIS BILL.
[1:48:15] UM, I THINK THE ONLY OTHER TWO
[1:48:18] POINTS THAT HAVE BEEN BROUGHT
[1:48:19] UP TODAY THAT I WANTED TO
[1:48:21] ADDRESS.
[1:48:21] UH, I DON'T THINK THAT THIS
[1:48:23] WILL HAVE A DISPROPORTIONATE
[1:48:24] IMPACT ON SMALL BUSINESSES.
[1:48:26] IN FACT, IT SHOULD LEVEL THE
[1:48:27] PLAYING FIELD.
[1:48:28] UH, BECAUSE BOTH BIG AND SMALL
[1:48:30] PLAYERS IN THE INDUSTRY, UH,
[1:48:33] WILL HAVE TO SORT OF FACTOR
[1:48:36] THESE TRAINING COSTS INTO, UH,
[1:48:39] WHAT THEY'RE CHARGING TO
[1:48:40] CLIENTS.
[1:48:41] SO SO IF ANYTHING IT TAKES AWAY
[1:48:42] THE LARGER COMPANIES SORT
[1:48:44] OF ABILITY TO USE SCALE TO
[1:48:45] THEIR ADVANTAGE.
[1:48:46] UM, AND I THINK THE OTHER UH,
[1:48:49] IMPORTANT THING TO CORRECT IS
[1:48:50] THAT, UH, ONLY THE NOTICE
[1:48:52] PROVISIONS OF THIS LAW WOULD
[1:48:53] TAKE EFFECT 30 DAYS AFTER UH,
[1:48:56] ITS PASSAGE.
[1:48:57] THE REST IT WOULD BE THE JULY
[1:48:59] AFTER PASSAGE.
[1:49:00] SO THAT IS UH, SUBSTANTIALLY
[1:49:02] LONGER UH, IMPLEMENTATION
[1:49:04] TIMELINE THAN UH, WHAT WAS
[1:49:06] PRESENT IN PHILADELPHIA.
[1:49:08] UM AND UH OTHER THAN THAT,
[1:49:10] THANK YOU VERY MUCH FOR YOUR
[1:49:12] CONSIDERATION AND UH, GIVING
[1:49:13] ME THE TIME TO TALK.
[1:49:14] THANK YOU.
[1:49:14] THAT'S A GREAT POINT OF, UH,
[1:49:16] SCALE.
[1:49:16] WELL TAKEN.
[1:49:17] THANK YOU.
[1:49:17] CHAIR.
[1:49:20] UH, HELLO.
[1:49:21] ALL RIGHT.
[1:49:21] GOOD.
[1:49:23] UH GOOD AFTERNOON, CHAIR AND
[1:49:24] MEMBERS OF THE COUNCIL.
[1:49:25] MY NAME IS ROBERTO BROWN
[1:49:26] MCCORMICK.
[1:49:27] I HAVE WORKED IN THE SECURITY
[1:49:29] INDUSTRY FOR NINE YEARS.
[1:49:30] I CURRENTLY WORK FOR USA BUT
[1:49:32] PREVIOUSLY I USED TO WORK FOR
[1:49:33] NORTH SECURITY ON A, UH,
[1:49:35] COLLEGE CAMPUS.
[1:49:38] UH, NOW I WORK A COMMERCIAL
[1:49:39] BUILDING ON DRYDOCK AVENUE IN
[1:49:41] THE SEAPORT.
[1:49:43] MY JOB IS TO SECURE THE
[1:49:44] PREMISES AND ENSURE THAT ONLY
[1:49:45] AUTHORIZED PEOPLE ENTER THE
[1:49:46] BUILDING AND KEEP PEOPLE SAFE.
[1:49:48] I LIKE MY JOB, BUT IT'S
[1:49:50] UNPREDICTABLE.
[1:49:51] I'VE HAD TO DEAL WITH PEOPLE
[1:49:52] EXPERIENCING ACUTE MENTAL
[1:49:53] HEALTH CRISES AND DRUG
[1:49:55] ADDICTION.
[1:49:56] UNFORTUNATELY, NONE OF THE
[1:49:57] TRAINING I HAVE RECEIVED IN MY
[1:49:59] CAREER REMOTELY PREPARED ME AND
[1:50:01] MY COWORKERS FOR THIS.
[1:50:03] INSTEAD, I RELY ON MY OWN
[1:50:04] PERSONAL EXPERIENCE.
[1:50:08] UH, IN MY NINE YEARS ON THE JOB
[1:50:11] I'VE SEEN AND LEARNED A LOT.
[1:50:13] BUT WE DON'T ALL HAVE THAT.
[1:50:15] WHEN AN INDIVIDUAL RAN INTO MY
[1:50:17] BUILDING SCREAMING THAT SOMEONE
[1:50:19] WAS TRYING TO KILL THEM, MY
[1:50:21] COWORKERS SAID THEY HAD NO IDEA
[1:50:22] WHAT TO DO.
[1:50:27] SORRY.
[1:50:29] THE TRAINING WE GET IS
[1:50:31] EXTREMELY BASIC.
[1:50:32] WE NEVER DO IN-PERSON TRAINING.
[1:50:34] IT'S ALL ONLINE AND THEY SHOW
[1:50:36] US SOME VIDEOS WHICH ARE
[1:50:38] CLEARLY MADE BY A THE I VIDEOS
[1:50:41] DON'T REPRESENT THE REALITIES
[1:50:42] OF THE JOB IT'S USUALLY JUST
[1:50:44] ABOUT CUSTOMER SERVICE.
[1:50:46] PLUS BECAUSE IT'S I THEY
[1:50:48] SOMETIMES DON'T TOTALLY MAKES
[1:50:49] SENSE.
[1:50:51] IT COULDN'T BE LESS HELPFUL TO
[1:50:52] PREPARE US FOR THE REAL
[1:50:54] CHALLENGES THAT WE FACE.
[1:50:56] AS A SECURITY GUARD WE KNOW
[1:50:58] THAT WE ARE PUTTING OURSELVES
[1:50:59] AT RISK EVERY DAY.
[1:51:00] WE SEE THE HEADLINES ABOUT
[1:51:01] SECURITY GUARDS WHO GET HURT IN
[1:51:02] THE LINE OF DUTY.
[1:51:04] THE WORLD IS CHANGING AND
[1:51:05] BECOMING MORE UNPREDICTABLE.
[1:51:07] ALL THAT WE ARE ASKING FOR IS
[1:51:09] TO GET BASIC TRAINING SO THAT
[1:51:10] IF, GOD FORBID WE FIND
[1:51:12] OURSELVES IN A BAD SITUATION,
[1:51:14] WE COULD DO OUR BEST TO PROTECT
[1:51:16] OURSELVES AND OTHERS.
[1:51:18] RIGHT NOW FOR ME ACTIVE SHOOTER
[1:51:20] TRAINING IS JUST A SECTION IN
[1:51:22] OUR HANDBOOK.
[1:51:23] CPR TRAINING IS DONE ONLINE.
[1:51:26] WATCHING A VIDEO OR READING A
[1:51:28] PARAGRAPH IS NEVER GOING TO BE
[1:51:29] ENOUGH.
[1:51:31] WE NEED THIS BILL TO PASS UNTIL
[1:51:33] IT IS LAW.
[1:51:33] THERE'S NOTHING HOLDING
[1:51:35] EMPLOYERS LIKE MINE ACCOUNTABLE
[1:51:37] OR CONSISTENT.
[1:51:39] THEY DON'T WANT THIS BILL TO
[1:51:40] PASS BECAUSE THEY DON'T WANT TO
[1:51:41] PAY FOR THE TRAINING.
[1:51:42] IT DOESN'T SURPRISE ME BECAUSE
[1:51:44] THEY DON'T WANT TO PAY US A
[1:51:45] DECENT WAGE EITHER.
[1:51:47] BUT WHEN WE'RE UH THEY'RE
[1:51:49] THINKING OF THEIR ABOUT THEIR
[1:51:50] BOTTOM LINE.
[1:51:51] WE ARE THINKING ABOUT OUR
[1:51:52] FAMILIES AT HOME AND WANTING TO
[1:51:54] COME HOME TO THEM SAFELY.
[1:51:55] I THANK YOU FOR YOUR TIME AND
[1:51:57] ALLOWING ME TO SPEAK.
[1:51:58] THANK YOU.
[1:52:06] I THINK IT'S TIME TO GET OFF
[1:52:08] OF THIS ONE.
[1:52:11] THANK YOU.
[1:52:12] NO WORRIES.
[1:52:12] YOU'RE GOOD.
[1:52:13] GOOD AFTERNOON CHAIR AND
[1:52:14] MEMBERS OF THE COUNCIL.
[1:52:15] MY NAME IS DAVID WILLIAMS.
[1:52:17] I'VE WORKED AS A SECURITY GUARD
[1:52:18] AT PRUDENTIAL CENTER FOR GOING
[1:52:19] ON EIGHT YEARS NOW, AND I'VE
[1:52:20] BEEN EMPLOYED BY NORTHEAST
[1:52:21] SECURITY AND MY EIGHT YEARS AT
[1:52:24] PENINSULA I'VE DONE DIFFERENT
[1:52:24] JOBS BUT RIGHT NOW I OPERATE
[1:52:26] THE FREIGHT ELEVATOR.
[1:52:27] I COUNT MYSELF LUCKY IN TERMS
[1:52:28] OF THE TRAINING I'VE GOTTEN UH,
[1:52:30] FROM CPR TRAINING TO ACTIVE
[1:52:31] SHOOTING TRAINING AND
[1:52:32] ANTI-TERRORIST TRAINING.
[1:52:33] UH, WE GET A REFRESHER TRAINING
[1:52:34] EVERY TWO YEARS.
[1:52:35] THIS IS A LOT MORE THAN MOST
[1:52:37] PEOPLE GET.
[1:52:38] TO ME THIS IS EXTREMELY
[1:52:39] CONCERNING.
[1:52:40] I CAN'T IMAGINE GOING TO WORK
[1:52:41] EVERY DAY WITHOUT HAVING EVEN
[1:52:42] THE BASIC TRAINING THAT I'VE
[1:52:43] GONE IN THE TIME WE LIVE IN, SO
[1:52:45] MUCH OF SECURITY WORK IS
[1:52:46] INTERACTING WITH PEOPLE WHO ARE
[1:52:47] EXPERIENCING MENTAL HEALTH
[1:52:48] CRISIS, ADDICTION OR
[1:52:49] HOMELESSNESS.
[1:52:50] OUR EMPLOYEES RELY ON US TO BE
[1:52:52] A BARRIER.
[1:52:53] BUT THESE ARE COMPLEX ISSUES
[1:52:54] THAT REQUIRE TRAINING TO DEAL
[1:52:55] WITH.
[1:52:56] IT FEELS LIKE THE TRAINING WE
[1:52:57] GET NOW IS MEANT TO COVER THE
[1:52:58] BACKS OF OUR EMPLOYEES RATHER
[1:52:59] THAN KEEP US SAFE.
[1:53:00] THIS LAW WILL CHANGE THAT.
[1:53:02] IT WILL ALSO HELP ESTABLISH
[1:53:03] CLEAR EXPECTATIONS ABOUT WHAT
[1:53:04] WE SHOULD DO IN THOSE DIFFICULT
[1:53:06] SITUATIONS.
[1:53:07] RIGHT NOW OFFICERS CAN BE
[1:53:08] DISCIPLINED FOR HOW THEY HANDLE
[1:53:09] A SITUATION DESPITE NOT HAVING
[1:53:10] ANY GUIDANCE.
[1:53:11] FOR EXAMPLE, I HEARD ABOUT A
[1:53:13] TIME WHEN A COWORKER WAS SENT
[1:53:14] TO INVESTIGATE SUSPICIOUS
[1:53:15] ACTIVITY AT ONE OF THE VENUES
[1:53:17] BLIND SPOTS.
[1:53:19] HE ENDED UP IN A DANGER BUT
[1:53:20] SORRY HE ENDED UP IN DANGER.
[1:53:22] SOMEONE LUNGED AT HIM WITH A
[1:53:23] SYRINGE.
[1:53:23] UH, HE WAS DISCIPLINED FOR THE
[1:53:25] WAY HE REACTED BASICALLY IN
[1:53:26] SELF-DEFENSE.
[1:53:27] WE ARE TOLD KEEP YOUR DISTANCE
[1:53:29] AND WAIT FOR POLICE TO SHOW.
[1:53:30] BUT THAT'S NOT ALWAYS
[1:53:31] REALISTIC.
[1:53:32] WE DEAL WITH UNPREDICTABLE
[1:53:33] INDIVIDUALS AND REAL THREATS TO
[1:53:35] OUR SAFETY.
[1:53:36] WE DON'T HAVE THE RIGHT TOOLS
[1:53:37] TO RESPOND AND OUR EMPLOYEES
[1:53:38] CAN FIRE US TO KEEP THEIR HANDS
[1:53:40] CLEAN.
[1:53:41] IT SEEMS LIKE WHAT'S MOST
[1:53:42] IMPORTANT TO OUR EMPLOYERS IS
[1:53:43] STAYING OUT OF LEGAL TROUBLE.
[1:53:47] IT SEEMS LIKE ONCE I JUST READ
[1:53:48] THAT.
[1:53:49] UH, SO IT SEEMS LIKE WITH MOST
[1:53:51] APPRENTICES GETTING TOLD TO
[1:53:53] STAY OUT OF THE BAD SITUATION
[1:53:54] DOESN'T ALWAYS HELP DE-ESCALATE
[1:53:55] IT.
[1:53:56] I WANT TO STAY IN THIS INDUSTRY
[1:53:57] LONG TERM SO I CAN PROVIDE FOR
[1:53:58] MY FAMILY, BUT IT'S TOUGH.
[1:53:59] THE SECURITY INDUSTRY IS NOT
[1:54:01] WELL REGULATED.
[1:54:02] IT IS FULL OF NEPOTISM AND
[1:54:03] UNFAIR PRACTICES.
[1:54:04] SPEAKING UP ON ISSUES LIKE THIS
[1:54:05] GETS YOU IN TROUBLE.
[1:54:07] MY UNION HAS MY BACK BUT NOT
[1:54:09] EVERYONE CAN SEE THAT.
[1:54:10] IT'S TIME THAT WE RAISE
[1:54:11] STANDARDS ACROSS THE INDUSTRY
[1:54:13] TO KEEP PEOPLE SAFE AND TO MAKE
[1:54:14] THIS GREAT AND TO MAKE THIS A
[1:54:16] JOB PEOPLE CAN SEE AS A CAREER.
[1:54:18] THANK YOU.
[1:54:19] THANK YOU DAVID.
[1:54:25] GOOD AFTERNOON.
[1:54:27] MY NAME IS TREVINO GARROW.
[1:54:29] I'M AN ADJUNCT PROFESSOR
[1:54:31] OF CRIMINAL AND SOCIAL JUSTICE
[1:54:33] AT MONROE UNIVERSITY AND A
[1:54:35] TRAINING INSTRUCTOR AT THE 32
[1:54:37] B.J. THOMAS.
[1:54:38] SHORT MEN TRAINING CENTER.
[1:54:41] PREVIOUSLY I TAUGHT CRIMINAL
[1:54:42] JUSTICE COURSES AT SAINT JOHN'S
[1:54:44] UNIVERSITY AND JOHN JAY COLLEGE
[1:54:46] OF CRIMINAL JUSTICE.
[1:54:48] I HAVE BEEN PROVIDING
[1:54:49] INSTRUCTION FOR 32 BJ ON AND
[1:54:52] OFF SINCE 2003.
[1:54:54] INITIALLY I TAUGHT
[1:54:56] COUNTERTERRORISM TRAINING FOR
[1:54:58] 32 BJ MEMBERS IN THE WAKE
[1:54:59] OF THE 9/11 ATTACKS.
[1:55:03] IN 2023 I RECEIVED NEW YORK
[1:55:05] STATE CERTIFICATION TO TEACH
[1:55:07] SECURITY COURSES PRIOR TO
[1:55:09] TEACHING.
[1:55:10] I SERVED OVER TWO DECADES WITH
[1:55:12] THE NEW YORK CITY POLICE
[1:55:13] DEPARTMENT, RETIRING AS A
[1:55:16] SERGEANT SUPERVISOR DETECTIVE
[1:55:17] SQUAD.
[1:55:19] THROUGH MY YEARS SUPERVISING
[1:55:20] LAW ENFORCEMENT OFFICERS AND MY
[1:55:23] YEARS PROVIDING SECURITY
[1:55:24] TRAINING, I'VE LEARNED THAT THE
[1:55:27] WAY YOU PRACTICE IS THE WAY
[1:55:29] THAT YOU WILL PERFORM WHEN IT
[1:55:31] REALLY MATTERS.
[1:55:33] THIS IS WHY TRAINING SECURITY
[1:55:35] OFFICERS IS EXTREMELY IMPORTANT
[1:55:37] FOR ANY CITY.
[1:55:39] MANY SECURITY OFFICERS ENTER
[1:55:41] THE PROFESSION FRESH OUT
[1:55:43] OF HIGH SCHOOL.
[1:55:45] SOME HAVEN'T DEVELOPED THE
[1:55:47] COMMUNICATION SKILLS NEEDED TO
[1:55:49] INTERACT WITH A VARIETY
[1:55:50] OF PEOPLE.
[1:55:51] FOR EXAMPLE DIFFICULT OR ANGRY
[1:55:54] CUSTOMERS OR INDIVIDUALS
[1:55:57] EXPERIENCING MENTAL HEALTH
[1:55:58] CRISES.
[1:55:59] HIGH QUALITY INSTRUCTION
[1:56:01] CONDUCTED BY EXPERIENCED
[1:56:03] TRAINERS PROVIDES COMMUNICATION
[1:56:05] AND DE-ESCALATION TECHNIQUES
[1:56:07] THAT CAN KEEP SITUATIONS FROM
[1:56:09] BECOMING DANGEROUS.
[1:56:11] SECURITY OFFICERS ARE HIRED TO
[1:56:13] PROTECT PEOPLE.
[1:56:15] EMPLOYERS WANT THEM TO DETECT,
[1:56:18] DETER AND REPORT UNLAWFUL
[1:56:19] ACTIVITY.
[1:56:20] BUT ALL OF THESE SKILLS ARE
[1:56:23] LEARNED.
[1:56:23] THEY REQUIRE TRAINING.
[1:56:27] REPUTABLE TRAINING COURSES HELP
[1:56:29] OFFICERS DEVELOP THESE SKILLS
[1:56:32] AND THE TRAININGS I PROVIDE.
[1:56:34] WE DISCUSS HOW AN OFFICER'S
[1:56:35] MERE PRESENCE CAN DETER
[1:56:38] CRIMINAL ACTIVITY AND HOW TO
[1:56:39] COMMUNICATE WITH LAW
[1:56:41] ENFORCEMENT.
[1:56:41] WHEN AN INCIDENT REQUIRES
[1:56:43] POLICE TO RESPOND FOR INSTANCE,
[1:56:47] WHAT DOES A 901 OPERATOR NEED
[1:56:49] WHEN YOU'RE PROVIDING A
[1:56:50] DESCRIPTION OF AN OFFENDER?
[1:56:52] WHAT ACTUALLY IS IT THAT YOU'RE
[1:56:54] GIVING TO THAT 911 OPERATOR?
[1:56:58] WE TEACH THEM HOW TO HANDLE
[1:57:00] EMERGENCY SITUATIONS WITH THE
[1:57:01] IDEA OF PRESERVING HUMAN LIFE
[1:57:05] INCLUDING THEIR OWN.
[1:57:06] MANY ARE IN CHARGE OF X-RAYS
[1:57:08] AND SCANNERS AND HAVE NEVER
[1:57:10] BEEN GIVEN THE PROPER TRAINING
[1:57:12] TO KNOW WHAT EXACTLY TO LOOK
[1:57:14] FOR AND WHAT TO FLAG.
[1:57:15] WHEN PEOPLE ARE GOING THROUGH
[1:57:17] THEIR ACCESS CONTROL
[1:57:19] CHECKPOINTS.
[1:57:21] SIMILARLY, WE PROVIDE TRAINING
[1:57:22] ON HOW OFFICERS SHOULD CONDUCT
[1:57:25] THEMSELVES DURING THE CRUCIAL
[1:57:26] MINUTES BETWEEN THE REPORTING
[1:57:28] OF AN INCIDENT AND THE ARRIVAL
[1:57:30] OF THE POLICE.
[1:57:31] BOSTON, MUCH LIKE NEW YORK CITY
[1:57:33] ,HAS EXPERIENCED MULTIPLE MASS
[1:57:36] SHOOTINGS AND TERRORIST
[1:57:37] ATTACKS.
[1:57:38] EMERGENCY TRAINING IS EVEN MORE
[1:57:41] IMPORTANT HERE THAN IN MOST
[1:57:43] OTHER CITIES.
[1:57:45] WE ALSO TRAIN OUR OFFICERS ON
[1:57:47] HOW TO WRITE UP THE REPORTS
[1:57:48] THAT SECURITY COMPANIES REQUIRE
[1:57:50] FOR RISK ANALYSIS AND LIABILITY
[1:57:52] PROTECTION.
[1:57:54] IN ADDITION, WE INSTRUCT
[1:57:55] TRAINEES ON PROFESSIONAL ETHICS
[1:57:58] IN THE SECURITY FIELD.
[1:58:00] THESE AND OTHER SUBJECT MATTERS
[1:58:02] ARE COVERED DURING OUR 40 HOUR
[1:58:05] TRAINING AND RE-EMPHASIZED ON A
[1:58:07] YEARLY BASIS DURING THE EIGHT
[1:58:09] HOUR ANNUAL RECERTIFICATION
[1:58:11] COURSE THAT NEW YORK REQUIRES
[1:58:13] SECURITY OFFICERS TO ATTEND.
[1:58:15] TAKING THE TIME TO PROPERLY
[1:58:17] TRAIN YOUR SECURITY PERSONNEL
[1:58:19] IS A WIN WIN FOR EVERYONE, NOT
[1:58:23] ONLY FOR THE COMPANIES THAT
[1:58:24] HIRE THEM.
[1:58:25] THE CUSTOMERS AND CLIENTS THAT
[1:58:27] THEY ENCOUNTER ON A DAILY BASIS
[1:58:29] BUT ALSO FOR THE OFFICERS
[1:58:32] THEMSELVES.
[1:58:33] THEY LEAVE WITH A SENSE
[1:58:34] OF PRIDE KNOWING THAT THEY HAVE
[1:58:35] GAINED AND HAVE BEEN EMPOWERED
[1:58:37] BY THE TRAINING RECEIVED.
[1:58:39] I CANNOT COUNT THE NUMBER
[1:58:40] OF TIMES THAT I'VE HAD OFFICERS
[1:58:42] APPROACH ME DURING AND OR AT
[1:58:45] THE CONCLUSION OF THE COURSE,
[1:58:46] WHO THANK ME IMMENSELY FOR THE
[1:58:48] TRAINING THAT I'VE PROVIDED
[1:58:49] THEM.
[1:58:50] IT IS MY HOPE THAT THE CITY
[1:58:52] COUNCIL WILL STRONGLY CONSIDER
[1:58:54] THIS BILL, WHICH WILL PROVIDE
[1:58:55] THE CITIZENS OF BOSTON WITH THE
[1:58:58] EDUCATED AND PROPERLY TRAINED
[1:59:00] SECURITY FORCE THAT THEY SO
[1:59:02] RIGHTFULLY DESERVE.
[1:59:04] AND IF I MAY, I'D LIKE TO QUOTE
[1:59:07] HENRY FORD I'D LOVE TO SAY THAT
[1:59:09] THIS IS A TREVENA ISM BUT IT'S
[1:59:10] NOT IT'S HENRY FORD.
[1:59:12] THE ONLY THING WORSE THAN
[1:59:14] TRAINING YOUR EMPLOYEES AND
[1:59:15] HAVING THEM LEAVE IS NOT
[1:59:17] TRAINING THEM AND HAVING THEM
[1:59:19] STAY.
[1:59:21] THANK YOU.
[1:59:23] THANK YOU AND WELCOME TO NEW
[1:59:25] YORK.
[1:59:25] IT'S INTERESTING HEARING A.
[1:59:26] NEW YORK ACCENT IN THIS
[1:59:27] CHAMBER.
[1:59:28] BROOKLYN TO BE BROOKLYN.
[1:59:30] OKAY, WE GOT BROOKLYN.
[1:59:31] AND LEE IN THE HOUSE.
[1:59:32] ALL RIGHT, WE'LL GO TO, UM, OUR
[1:59:34] LEAD SPONSOR COUNCIL SANTANA
[1:59:35] FOR QUESTIONS.
[1:59:37] UM.
[1:59:37] WE'LL DO EIGHT MINUTES AS
[1:59:38] WELL THIS ROUND.
[1:59:40] THANK YOU, MADAM CHAIR.
[1:59:41] AND, UM, I WANT TO THANK THIS
[1:59:42] PANEL FOR BEING HERE.
[1:59:43] I ALSO WANT TO RECOGNIZE ALL
[1:59:45] THE OTHER, UM, OFFICERS, UM,
[1:59:46] WHO ARE HERE.
[1:59:47] THANK YOU FOR BEING HERE AND
[1:59:48] PRESENT AT THIS HEARING.
[1:59:50] UM, REALLY APPRECIATED UM, THE
[1:59:53] TESTIMONY UM, PARTICULARLY, UM,
[1:59:55] YOU KNOW, CARMEN I YOU KNOW, I
[1:59:56] THINK I RESONATED SO MUCH TO
[1:59:59] WHAT YOU WERE SAYING AND, UM,
[2:00:01] JUST BROUGHT ME BACK TO WHEN I
[2:00:03] WAS A SECURITY OFFICER JUST A
[2:00:04] FEW YEARS AGO.
[2:00:05] SO APPRECIATE THAT.
[2:00:06] AND THEN, UM, RACHAEL BROWN AND
[2:00:08] DAVID, THANK YOU SO MUCH FOR
[2:00:10] FOR FOR BEING HERE AND UM.
[2:00:13] UM, YOU.
[2:00:15] KNOW, I THINK I SAID THIS IN
[2:00:16] THE LAST HEARING AS WELL.
[2:00:17] IT TAKES A LOT OF COURAGE TO BE
[2:00:19] ABLE TO COME HERE AND TESTIFY
[2:00:21] IN FRONT OF US, UM, KNOWING
[2:00:23] THAT YOU ALL HAVE JOBS THAT YOU
[2:00:25] HAVE TO GO BACK TO AS WELL.
[2:00:27] SO I I DO APPRECIATE YOU BEING
[2:00:28] HERE AND THE TRANSPARENCY UM, I
[2:00:31] DO WANT TO GET BACK INTO JUST
[2:00:34] YOU KNOW, I WAS WE JUST HAD THE
[2:00:35] FIRST PANEL WE HEARD SOME, UM,
[2:00:38] CONCERNS FROM THERE.
[2:00:38] RIGHT.
[2:00:39] UM, AND.
[2:00:41] WE HAVE HEARD, UM, SIGNIFICANT
[2:00:43] PUSHBACK ON ALLOWING UM, ONLY
[2:00:45] NONPROFITS TO PROVIDE TRAINING
[2:00:47] UNDER THIS ORDINANCE.
[2:00:48] BUT I ALSO UNDERSTAND THE
[2:00:49] PANEL'S UM, INSISTENCE TODAY
[2:00:51] THAT THAT ONLY NON-PROFITS WILL
[2:00:54] BE ALLOWED TO CONDUCT THIS
[2:00:55] TRAINING.
[2:00:55] I'M CURIOUS TO HEAR, UM, YOUR
[2:00:57] THOUGHTS ESPECIALLY I, UM I'M
[2:01:00] TRAVELING I GUESS, UM, YOU
[2:01:01] KNOW, WHAT ARE YOUR THOUGHTS ON
[2:01:02] SOME OF THE COMMENTS THAT WERE
[2:01:04] MADE FROM THE THE PREVIOUS
[2:01:04] PANEL ON THAT?
[2:01:08] FROM MY EXPERIENCE AGAIN, THE
[2:01:10] WAY YOU TRAIN IS THE WAY YOU
[2:01:11] PERFORM AND I HEARD THEM SAYING
[2:01:13] SOMETHING ABOUT UM YOU KNOW,
[2:01:15] THEY DO THEIR SPECIFIC TRAINING
[2:01:18] WHICH I'M SURE IS NEEDED SIDE
[2:01:20] BY SIDE.
[2:01:21] BUT JUST LIKE MANY OF US WHO
[2:01:24] HAVE COLLEGE DEGREES, WE HAVE
[2:01:25] TO TAKE CORE COURSES RIGHT
[2:01:27] BEFORE WE GET INTO THAT MAJOR.
[2:01:29] BEFORE WE GET INTO THAT
[2:01:31] SPECIFIC I THINK THIS IS WHAT
[2:01:32] THIS 40 HOUR TRAINING OFFERS A
[2:01:36] GUIDELINE THE CORE COURSES AND
[2:01:40] I THINK THERE'S ROOM FOR BOTH
[2:01:42] TO DO THOSE CORE COURSES.
[2:01:44] AND ONCE YOU GET TO THOSE
[2:01:45] SPECIFIC FEEL WHETHER IT'S THE
[2:01:47] HOSPITALS OR WHEREVER IT IS YOU
[2:01:49] GET ADDITIONAL TRAINING.
[2:01:51] BUT KNOWING AGAIN THAT THIS
[2:01:53] FIELD HAS SUCH A HIGH TURNOVER
[2:01:57] AS WE'VE HEARD THEM SAY, WE SEE
[2:02:00] IN NEW YORK WHERE OFFICERS
[2:02:02] AGAIN LEAVE WITH PRIDE.
[2:02:05] THEY UM SEE THAT THEIR
[2:02:08] EMPLOYERS HAVE INVESTED IN THEM
[2:02:10] AND WE DON'T HAVE THE HIGH
[2:02:12] TURNOVER RATE THAT I'VE HEARD
[2:02:13] DISCUSSED HERE TODAY.
[2:02:16] I ALSO LISTENED TO THE ALLIED
[2:02:18] REPRESENTATIVE AND I FOUND I
[2:02:20] FOUND A LOT OF HER COMMENTS
[2:02:21] QUITE INTERESTING BECAUSE I'VE
[2:02:23] TRAINED MANY ALLIED UM SECURITY
[2:02:27] OFFICERS DURING THESE 40 HOUR
[2:02:29] TRAININGS AND CERTAINLY DURING
[2:02:30] THE EIGHT HOUR.
[2:02:34] UM RECERTIFICATION.
[2:02:35] UM SO I GUESS ALL IN ALL I'M
[2:02:37] JUST SAYING THIS THESE ARE THE
[2:02:40] CORE COURSES WE HAVE I'VE ONLY
[2:02:43] MENTIONED A FEW BUT WE HAVE
[2:02:45] ABOUT 14 OR 15 INDIVIDUAL
[2:02:48] SUBJECTS AND EACH OF THEM HAS
[2:02:51] UM.
[2:02:54] SUB SUBJECTS IF YOU WILL.
[2:02:55] I CAN'T COME UP WITH THE TERM
[2:02:56] RIGHT NOW BUT I DEFINITELY HEAR
[2:02:59] THESE OFFICERS AND WHAT I FOUND
[2:03:02] INTERESTING ALSO IS THAT A LOT
[2:03:03] OF THE EMPLOYERS SAID THAT.
[2:03:05] THEY PROVIDE THEIR OWN TRAINING
[2:03:07] ,YET YOU HAVE OFFICERS COMING
[2:03:09] AND SAYING INCLUDING YOURSELF
[2:03:11] CONGRESSMAN COUNCIL UM YOU
[2:03:14] DIDN'T GET IT.
[2:03:15] SO.
[2:03:17] YEAH.
[2:03:18] NO THAT'S UH.
[2:03:19] IT'S A BIT OF A BREAK.
[2:03:21] OUT HERE TODAY.
[2:03:22] ABSOLUTELY NO.
[2:03:23] SO UM.
[2:03:24] I HOPE THAT.
[2:03:25] ANSWERS YOUR NO NO.
[2:03:25] I IT DOES.
[2:03:26] THANK YOU.
[2:03:27] UM, AND JUST TO UM TO ROBERTO
[2:03:31] AROUND AND TO UM TO DAVID AND
[2:03:33] THANK YOU FOR BEING HERE.
[2:03:34] UH, CAN YOU JUST SHARE I GUESS,
[2:03:36] UH.
[2:03:36] AN EXAMPLE I KNOW YOU SHOULD
[2:03:38] YOU.
[2:03:38] YOU DID THAT IN TESTIMONY
[2:03:40] OF LIKE A SITUATION WHERE MAYBE
[2:03:43] YOU AND, UH, DAVID THINK YOU
[2:03:45] SAID THAT YOU DID RECEIVE AMPLE
[2:03:46] AMOUNT OF TRAINING WHICH IS OR
[2:03:48] IS I AM I CORRECT BY SAYING
[2:03:49] THAT?
[2:03:50] RIGHT.
[2:03:50] SO I'M I'M GLAD TO HEAR THAT.
[2:03:51] UM BUT IS THERE HAS THERE BEEN
[2:03:53] ANY SITUATIONS DURING YOUR JOB
[2:03:55] WHERE UM WHERE YOU WEREN'T
[2:03:59] PREPARED FOR OR YOU WEREN'T
[2:04:00] TRAINED FOR THAT SITUATION?
[2:04:03] UM AND YEAH.
[2:04:04] SO UM, BEING A FREIGHT ELEVATOR
[2:04:06] OPERATOR, UH, IT COMES WITH A
[2:04:09] LOT OF TRIAL AND TRIBULATION.
[2:04:11] UM, IT HAS ITS UPS AND DOWNS,
[2:04:12] NO PUN INTENDED.
[2:04:13] BUT THERE IS TIMES WHERE, UH
[2:04:15] THERE IS FREQUENT MALFUNCTIONS
[2:04:17] WHEN IT COMES TO OPERATING THE
[2:04:18] FREIGHT WHERE IT WOULD JUST.
[2:04:20] BREAK OR STOP ABRUPTLY WITHIN
[2:04:22] THAT SPLIT SECOND YOU CAN'T
[2:04:24] DETERMINE WHAT'S HAPPENING WHEN
[2:04:25] YOU HEAR A BOOM IN THAT EIGHT
[2:04:28] BY SEVEN FREIGHT IS RATTLING
[2:04:29] AND THE LIGHTS ARE FLICKERING.
[2:04:31] YOU ALL YOU COULD DO JUST GRAB
[2:04:32] ON.
[2:04:33] TO THE CHAIR THAT YOU'RE
[2:04:33] SITTING ON AND JUST HOPE LIKE
[2:04:34] RIGHT.
[2:04:35] IT DON'T FALL LIKE YOU AND
[2:04:37] THINK IT IS.
[2:04:37] YOU LOOK AT THE FLOOR
[2:04:38] INDICATORS THAT YOU DROPPED
[2:04:39] ONLY FOUR FLOORS BUT IT FELT
[2:04:40] LIKE MAYBE 15 AND HAVING OTHER
[2:04:43] PEOPLE.
[2:04:43] AS FAR AS JANITOR TONICS OR
[2:04:45] TENANTS OR.
[2:04:46] EVEN DELIVER PERSONNEL ON THAT
[2:04:47] FREIGHT AT THE SAME TIME IT'S
[2:04:49] KIND OF HARD TO UH, PUT ON A
[2:04:51] MASK AND ACT.
[2:04:51] LIKE YOU'RE NOT AFFECTED BY
[2:04:52] WHAT'S GOING ON IN REAL TIME
[2:04:53] BECAUSE YOU'RE TRYING TO BE
[2:04:54] STRONG FOR THE OTHER OCCUPANTS
[2:04:55] IN THAT FREIGHT AS WELL.
[2:04:58] SO UM, JULY 22ND.
[2:05:01] OF 2025.
[2:05:02] AROUND 12 P.M. THERE WAS A BIG
[2:05:03] BREAK DOWN ON FREIGHT 27
[2:05:04] THERE'S 227.
[2:05:06] AND.
[2:05:07] 28 UH AT THE TOWER DOCK IN
[2:05:08] PRUDENTIAL CENTER AND THAT ONE
[2:05:10] WENT DOWN AND IT WAS DOWN FOR
[2:05:12] MONTHS TO.
[2:05:12] THE POINT WHERE UM.
[2:05:14] SOMETIMES THEY'LL TRY TO.
[2:05:17] UM THROW ME IN IT AT TIMES AND
[2:05:19] I VOCALIZE.
[2:05:20] I DON'T FEEL SAFE DOING THAT
[2:05:21] BECAUSE I DON'T HAVE ANY PROPER
[2:05:23] TRAININGS TO EVEN HANDLE MYSELF
[2:05:24] MENTALLY WHEN IT COMES TO
[2:05:25] DEALING WITH THAT BECAUSE IT'S
[2:05:26] RANDOM AND THERE'S BEEN A
[2:05:28] SERIES AFTER THE FACT OR.
[2:05:30] EVEN BEFORE THAT DATE UM OF IT
[2:05:32] JUST MALFUNCTIONING
[2:05:33] PERIODICALLY.
[2:05:34] BUT JULY.
[2:05:35] 22ND WAS A DAY THAT IT WAS
[2:05:37] BIG AND IT WAS OUT FOR MONTHS.
[2:05:39] ON END AND SOMETIMES THEY'LL
[2:05:40] .
[2:05:40] PURPOSELY TRY TO USE THAT
[2:05:41] FREIGHT.
[2:05:42] TO COVER DETAILS.
[2:05:43] SO SOMETIMES THEY'LL TRY TO
[2:05:44] THROW OTHER.
[2:05:45] EMPLOYEES THAT ARE.
[2:05:46] PREFERABLY FLOATS BECAUSE
[2:05:47] THEY'RE NOT REALLY AT THE JOB
[2:05:48] FULL TIME TO KNOW WHAT IS THE
[2:05:51] SCOOP OF WHAT'S GOING ON WITH
[2:05:52] SPECIFIC POSTS.
[2:05:53] SO I WOULD HAVE TO UPDATE THEM
[2:05:55] TO LET THEM KNOW HEY, I DON'T
[2:05:56] THINK YOU SHOULD DO THAT DETAIL
[2:05:58] BECAUSE.
[2:05:58] THIS.
[2:05:58] ELEVATOR IT'S.
[2:06:00] IT'S A TICKING TIME BOMB
[2:06:01] NOT.
[2:06:01] TO SAY IT LIKE THAT BUT IT
[2:06:03] HAS A MOMENTS WHERE YOU IT'S
[2:06:04] UNPREDICTABLE AND YOU CAN'T
[2:06:05] DETERMINE WHETHER HOW FAR
[2:06:06] YOU'RE GOING TO DROP OR WHEN
[2:06:07] YOU'RE IN A JOB AND NOTIFYING
[2:06:10] THOSE SPECIFIC FLOATS UM, BEING
[2:06:11] THE VOICE FOR THEM TO HAVE THEM
[2:06:13] UNDERSTAND LIKE I THINK YOU
[2:06:14] SHOULD KIND OF NOT DO THAT AND
[2:06:15] THEN GO INTO MANAGEMENT TO
[2:06:17] VOCALIZE HEY, YOU WAS GOING TO
[2:06:19] PUT ME IN THERE OR I WASN'T
[2:06:20] NOTIFIED THAT THIS ELEVATOR HAS
[2:06:22] A HISTORY OF MALFUNCTIONS.
[2:06:24] SO THINGS LIKE THAT I TRIED MY.
[2:06:26] BEST TO.
[2:06:27] REACH OUT.
[2:06:27] UM I HAVE TO VOCALIZE IT AND I
[2:06:29] FELT LIKE UM.
[2:06:31] WHEN MY LIFE WAS.
[2:06:32] AT RISK AT THAT TIME THAT I
[2:06:33] DON'T FEEL COMFORTABLE DOING
[2:06:34] IT.
[2:06:35] IF THERE'S ANY ADDITIONAL
[2:06:35] TRAINING THAT I CAN GET.
[2:06:37] GOING FORWARD THAT I COULD BE
[2:06:38] CONFIDENT AND COMFORTABLE TO DO
[2:06:39] THAT JOB OR POST, LET ME KNOW.
[2:06:42] BUT FROM THAT POINT, UM, THEY
[2:06:44] JUST HAD IT OFF AND I WAS JUST
[2:06:45] DOING OTHER DOC RELATED UM
[2:06:48] RESPONSIBILITIES I GUESS JUST
[2:06:49] TO KEEP MYSELF BUSY AND NOT
[2:06:50] JUST IN LIMBO.
[2:06:52] YEAH.
[2:06:52] NO, I APPRECIATE YOU
[2:06:53] SHARING.
[2:06:54] UH.
[2:06:54] THANK YOU.
[2:06:54] DO YOU HAVE ANY.
[2:06:56] UH, OVER THE COURSE OF THE MANY
[2:06:58] YEARS THAT I'VE BEEN DOING
[2:07:00] SECURITY A MAJORITY OF IT BEING
[2:07:02] ON A COLLEGE CAMPUS, I CAN'T
[2:07:05] COUNT HOW MANY TIMES WHERE
[2:07:07] SOMETHING WOULD HAPPEN AND THEN
[2:07:09] I WOULD HAVE TO EITHER ASK THE
[2:07:11] SUPERVISOR WHO WOULD ASK THE
[2:07:13] ACCOUNT MANAGER WHO WOULD ASK
[2:07:14] THIS PERSON, RELAY THE
[2:07:16] INFORMATION TO ME AND THEN THE
[2:07:17] ANSWER WOULD BE DIFFERENT.
[2:07:18] THE NEXT.
[2:07:18] DAY.
[2:07:20] UH I UH HALF THE TIME I'M
[2:07:23] ASKING QUESTIONS, THE OTHER
[2:07:24] TIME I'M JUST WINGING IT AND
[2:07:27] HOPING FOR THE BEST AND JUST
[2:07:29] RELYING ON LIKE PERSONAL
[2:07:32] EXPERIENCE TO SEE MYSELF
[2:07:33] THROUGH THESE SITUATIONS.
[2:07:36] UH, ESPECIALLY WITH THE STORY
[2:07:37] THAT I WAS TALKING ABOUT UH,
[2:07:38] ABOUT THE WOMAN WHO RAN INTO
[2:07:41] THE OFFICE WHEN I HAD JUST
[2:07:44] SIGNED IN AND THEY WERE LIKE,
[2:07:46] OH, THEY WERE SCREAMING THAT
[2:07:48] SOMEBODY WAS COMING FOR THEM
[2:07:50] AND YOU CAN'T JUST BE LIKE YOU
[2:07:52] CAN'T PANIC AND YOU CAN'T MAKE
[2:07:54] THEM FEEL LIKE THEY'RE CRAZY.
[2:07:55] YOU HAVE TO TALK TO THEM AND
[2:07:58] THAT THERE'S NOT REALLY A LOT
[2:08:00] IN THE TRAINING THAT I GOT THAT
[2:08:02] TELLS ME HOW TO TALK TO
[2:08:03] SOMEBODY WHO'S HAVING A MENTAL
[2:08:04] CRISIS LIKE THAT.
[2:08:05] IT'S JUST I HAVE TO HOPE THAT I
[2:08:08] HAVE THE RIGHT ANSWER AT THE
[2:08:09] TIME.
[2:08:09] YEAH.
[2:08:10] UH, I APPRECIATE THAT.
[2:08:12] UM AND.
[2:08:12] AGAIN, I.
[2:08:13] APPRECIATE YOU BOTH SHARING
[2:08:13] THEIR STORIES.
[2:08:14] UM, I'M OUT OF TIME.
[2:08:16] SO, UM, UH, AGAIN, THANK YOU TO
[2:08:18] THIS PANEL FOR BEING HERE.
[2:08:19] UM, AND AGAIN, THANK YOU FOR
[2:08:21] THE COURAGE TO TESTIFY IN FRONT
[2:08:22] OF, UH, OF CITY COUNCIL AND,
[2:08:25] UM, CHAIR.
[2:08:25] THANK YOU.
[2:08:27] COUNCILOR FLYNN.
[2:08:28] OKAY.
[2:08:30] THANK YOU.
[2:08:31] MADAM CHAIR.
[2:08:32] AND THANK.
[2:08:32] YOU TO THE PANEL FOR.
[2:08:33] BEING HERE.
[2:08:34] FOR YOUR TESTIMONY I LISTENED
[2:08:36] CLOSELY.
[2:08:39] SO FOR THE SECURITY OFFICERS.
[2:08:42] THE THE.
[2:08:44] TRAINING DEPENDS AND IF THERE
[2:08:46] IS TRAINING BUT IT DEPENDS ON
[2:08:48] WHERE YOU ARE EMPLOYED.
[2:08:51] WE'RE JUST STATIONED WHAT
[2:08:53] COMPANY IT MIGHT BE EMPLOYED
[2:08:54] WITH AND THAT THERE'S NO
[2:08:57] STANDARD THROUGHOUT BOSTON.
[2:08:59] IS THAT.
[2:09:00] IS THAT ACCURATE TO SAY UH.
[2:09:03] I DID SO YEAH.
[2:09:05] OKAY IN WHEN YOU START AT A NEW
[2:09:12] COMPANY OR YOU'RE EMPLOYED AT A
[2:09:13] COMPANY IN BOSTON AS A SECURITY
[2:09:17] OFFICER THERE IS NO TRAINING OR
[2:09:20] IS THERE SOME ON THE JOB
[2:09:22] TRAINING?
[2:09:25] UH, WHEN IT COMES TO A TRANSFER
[2:09:27] OF COMPANIES.
[2:09:28] ,IT.
[2:09:29] DEPENDS ON.
[2:09:29] IF YOU.
[2:09:30] ARE A NEW OFFICER OR IF YOU
[2:09:32] HAVE ALREADY BEEN THERE BEFORE.
[2:09:34] UH, IN MY CASE, I USED TO WORK
[2:09:36] FOR NORTHEAST SECURITY AT TWO
[2:09:38] DRYDOCK.
[2:09:38] AND THEN IT TRANSFERRED.
[2:09:40] OVER TO I.
[2:09:41] SO MOST OF THE THE TRAINING IS
[2:09:46] JUST THERE LIKE ONLINE COURSE
[2:09:48] THING THAT THEY HAVE YOU TAKE
[2:09:51] UH BUT MOST OF THE INFORMATION
[2:09:52] THAT I HAVE IS ALREADY FROM
[2:09:54] WHEN I WAS WORKING BEFORE AND
[2:09:56] I.
[2:09:57] WAS LUCKY.
[2:09:57] ENOUGH TO.
[2:09:58] HAVE AN ACCOUNT.
[2:09:58] MANAGER ON SITE.
[2:09:59] THAT COULD TEACH ME THE STUFF
[2:10:01] THAT I NEEDED TO KNOW BECAUSE
[2:10:03] IF I HAD EITHER LEFT OR I
[2:10:04] DIDN'T KNOW ANY OF THAT
[2:10:06] INFORMATION.
[2:10:06] NOBODY WOULD.
[2:10:07] KNOW.
[2:10:07] HOW.
[2:10:08] TO WORK THE COMPUTER PROPERLY
[2:10:10] OR ANYTHING LIKE THAT.
[2:10:14] ANYONE ELSE HAVE ANY ANY
[2:10:15] THOUGHTS ABOUT THAT?
[2:10:19] I MEAN.
[2:10:20] LIKE WITH.
[2:10:21] ME WHEN I STARTED BACK IN
[2:10:22] OCTOBER OF 2018 UH WE WERE
[2:10:23] ALLIED UNIVERSAL AND THEN.
[2:10:25] COME JANUARY.
[2:10:27] 2023.
[2:10:27] WE CHANGED THE NORTHEAST.
[2:10:28] UM, THEY BASICALLY TOLD US.
[2:10:30] IF WE WANT TO STAY WITH ALLY,
[2:10:31] REACH A RECRUITER.
[2:10:33] MOVE TO A DIFFERENT.
[2:10:34] SITE OR IF YOU WANT TO JUST
[2:10:35] STAY AT THE SITE THAT YOU'VE
[2:10:36] BEEN IN.
[2:10:37] WITH.
[2:10:37] UM, YOU JUST.
[2:10:38] ENROLL IN THE.
[2:10:39] NORTHEAST AND UM, BUT.
[2:10:40] I MEAN.
[2:10:41] WE'RE ALLIED THE FIRST COUPLE
[2:10:44] LIKE THE FIRST THREE DAYS
[2:10:45] OF TRAINING WOULD BE
[2:10:46] ORIENTATION.
[2:10:47] UM, THE LAST DAY YOU'LL DO CPR,
[2:10:48] WATCH A.
[2:10:48] COUPLE HOURS WORTH OF VIDEOS,
[2:10:50] PRACTICE ON A TEST DUMMY AND
[2:10:51] THEN THE LAST THREE DAYS WITHIN
[2:10:53] THAT WORK WEEK.
[2:10:54] UM, YOU'LL JUST.
[2:10:56] BE ON POST SHADOWING SOMEBODY
[2:10:58] THAT'S JUST BASICALLY BREAKING.
[2:10:59] DOWN EVERYTHING THAT YOU'VE
[2:11:01] CRAMMED IN YOUR HEAD FROM ALL.
[2:11:02] THOSE VIDEOS THAT YOU'VE SEEN.
[2:11:03] ABOUT JUST THE JOB AND WHAT
[2:11:05] THAT ENTAILS WHICH IS.
[2:11:06] BASICALLY JUST.
[2:11:07] CUSTOMER SERVICE WORK.
[2:11:08] BUT BEING LABELED AS A SECURITY
[2:11:11] OFFICER.
[2:11:12] SO SOMETIMES IT DOES GIVE
[2:11:13] PEOPLE LIKE.
[2:11:13] NOT THE WRONG IMPRESSION BUT
[2:11:15] LIKE.
[2:11:15] TO US.
[2:11:16] LIKE WE MAY HAVE PEOPLE THAT
[2:11:18] OWN THE SECURITY COMPANIES
[2:11:19] RESPECTFULLY.
[2:11:19] BUT WE.
[2:11:20] TECHNICALLY ARE THE BODY WE RUN
[2:11:22] THE SECURITY COMPANY.
[2:11:24] SO UM SOME PEOPLE.
[2:11:25] WILL TRY TO UNDERSTAND LIKE AM
[2:11:26] I A RETAIL.
[2:11:27] WORKER OR I'M AN ACTUAL
[2:11:28] SECURITY GUARD?
[2:11:29] CAN I BE HANDS ON OR CAN I
[2:11:30] NOT BE HANDS ON?
[2:11:32] SO IT'S.
[2:11:32] KIND OF NOT REALLY GRAY.
[2:11:33] BUT IT'S JUST A LITTLE.
[2:11:34] CONFUSING TO THE NEWCOMERS AS
[2:11:36] WELL THAT COME IN UH AND NOW
[2:11:37] THEY'RE DOING THREE DAY
[2:11:39] SHADOWING AND THEN THE LAST
[2:11:40] THREE DAYS THEY'RE DOING
[2:11:41] ORIENTATION SO THEY KIND
[2:11:41] OF FLIPPED IT.
[2:11:42] COMPARED TO WHAT IT USED TO BE
[2:11:43] PRACTICES BEFORE.
[2:11:44] UM BUT.
[2:11:47] IS STILL THE SAME RESULT AT THE
[2:11:48] END OF THE DAY.
[2:11:49] OKAY THAT'S A GOOD ANSWER.
[2:11:51] .
[2:11:51] IS IS DE-ESCALATION A CRITICAL
[2:11:55] PART OF WHAT YOU DO WHEN YOU'RE
[2:11:57] JOB AND.
[2:11:59] IS THAT PART.
[2:12:00] OF THE TRAINING.
[2:12:02] DE-ESCALATION IS A PART OF THE
[2:12:03] TRAINING.
[2:12:04] UM BECAUSE.
[2:12:04] THEY WANT EVERYBODY TO KIND
[2:12:06] OF BE SOUND ON HOW TO
[2:12:07] DE-ESCALATE.
[2:12:08] BUT WE.
[2:12:09] FEEL AS THOUGH DE-ESCALATION IS
[2:12:10] SOMETHING THAT PERTAINS MORE TO
[2:12:11] THE PATROL DIVISION.
[2:12:12] BECAUSE WE'RE SEPARATED BY.
[2:12:13] OFFICE DIVISION AND.
[2:12:14] PATROL OFFICE.
[2:12:15] DIVISION THEY'RE MORE
[2:12:16] SHELTERED.
[2:12:17] BECAUSE THEY'RE CONFINED IN
[2:12:18] THEIR LOBBIES.
[2:12:19] SO THEY'RE NOT.
[2:12:19] REALLY DEALING WITH.
[2:12:20] QUALITY OF LIFE PERSONNEL.
[2:12:22] OR ANYTHING LIKE THAT.
[2:12:23] UM.
[2:12:24] BUT THEY DO STILL TRY TO GO
[2:12:25] ACROSS.
[2:12:26] THE BOARD AND TRY TO JUST
[2:12:27] TELL US TO JUST KEEP OUR
[2:12:28] DISTANCE OR PUSH.
[2:12:29] COMES TO SHOVE MAYBE USE
[2:12:31] EQUAL OR LIGHT FORCE THAT'S
[2:12:33] APPLICABLE UPON YOU.
[2:12:34] BUT AGAIN THEY ALWAYS TRY OUR.
[2:12:35] BEST TO JUST.
[2:12:36] HAVE US JUST KEEP OUR
[2:12:37] DISTANCE AND.
[2:12:37] JUST WAIT FOR.
[2:12:38] LAW ENFORCEMENT TO ARRIVE ON
[2:12:39] SCENE.
[2:12:40] .
[2:12:41] IS IT IS IT FREQUENT THAT
[2:12:43] SECURITY OFFICERS ARE ASSAULTED
[2:12:46] BY THE PUBLIC FOR FOR WHATEVER
[2:12:48] REASON WHETHER YOU'RE IN A
[2:12:50] HOSPITAL, WHETHER YOU'RE UM
[2:12:51] OUTSIDE OF A HOSPITAL DOING
[2:12:53] YOUR JOB IN A BUILDING UM, BUT
[2:12:55] IS IS VIOLENCE OR ASSAULTS
[2:12:58] SOMETHING THAT SECURITY
[2:13:01] SECURITY OFFICERS UM, UH,
[2:13:03] SUBJECTED TO?
[2:13:05] OH YES OF COURSE.
[2:13:05] UM, AS OF LATELY WE'VE.
[2:13:07] BEEN.
[2:13:07] UM.
[2:13:08] HAVING THE.
[2:13:08] LUXURY OF HAVING WALKIES.
[2:13:10] UM.
[2:13:10] ON OUR PERSON.
[2:13:11] AND PERIODICALLY.
[2:13:13] WE ALWAYS.
[2:13:13] GET CALLS FROM THE.
[2:13:14] DISPATCH SAYING THAT THERE'S A
[2:13:16] QUEUE ALL OVER.
[2:13:16] IN THIS.
[2:13:17] ARCADE OR.
[2:13:18] BECAUSE PRUDENTIAL.
[2:13:20] IS PRUDENTIAL IS PRUDENTIAL
[2:13:22] BUT.
[2:13:23] BUT A LOT OF PEOPLE ESPECIALLY
[2:13:24] TOURS DON'T.
[2:13:25] UNDERSTAND IS THAT THE QUALITY
[2:13:27] OF LIFE PEOPLE.
[2:13:27] LIKE THAT IS THEIR STOMPING
[2:13:28] GROUNDS.
[2:13:29] LIKE THAT IS LIKE THEIR HUB AND
[2:13:33] THEY KNOW THE INS AND OUTS.
[2:13:34] THEY KNOW THE BLIND SPOTS, THEY
[2:13:35] KNOW THE NOOKS AND CRANNIES AND
[2:13:36] HOW LONG THEY CAN STAY IN
[2:13:37] SPECIFIC.
[2:13:38] AREAS UNTIL.
[2:13:38] SOMEBODY FROM PATROL COMES
[2:13:39] AROUND AND TELLS THEM HEY, YOU
[2:13:40] HAVE TO GO.
[2:13:41] BUT IN THE MEANTIME IN BETWEEN
[2:13:43] TIME THEY'RE DOING WHAT THEY'RE
[2:13:44] DOING AND BY THE TIME A PATROL
[2:13:45] SHOWS UP.
[2:13:46] THEY ARE ALREADY IRATE.
[2:13:47] THEY'RE ALREADY LIKE OKAY.
[2:13:48] THIS AGAIN, THIS RODEO AGAIN
[2:13:50] AND IT CAN GO EITHER WAY FROM
[2:13:52] THAT POINT.
[2:13:54] AND I KNOW I'M LISTENING TO
[2:13:56] BOTH OF YOU.
[2:13:58] YOU UM YOU WORK IN THE
[2:14:01] PRUDENTIAL BUILDING WHICH IS
[2:14:03] JUST OUTSIDE OF MY DISTRICT.
[2:14:05] I'M IN DISTRICT TWO BUT IT'S ON
[2:14:07] BOYLSTON STREET JUST DOWN THE
[2:14:08] ROAD SO I I'M IN THAT AREA
[2:14:10] FREQUENTLY AND I WAS AT THE
[2:14:12] COPLEY COPLEY LIBRARY RECENTLY
[2:14:14] AND SIR YOU YOU WORK WITHIN THE
[2:14:17] FLYNN MARINE PARK AND IN SOUTH
[2:14:20] BOSTON AND THAT'S ALSO IN THE
[2:14:23] HEART OF MY DISTRICT AS WELL.
[2:14:26] SO YOU KNOW, WANT WANT TO WANT
[2:14:29] TO THANK YOU FOR PROVIDING
[2:14:31] CRITICAL CRITICAL SUPPORT TO TO
[2:14:34] RESIDENTS AND TO BUSINESSES AS
[2:14:37] WELL.
[2:14:37] UM.
[2:14:39] IS IS.
[2:14:39] RETAIL THEFT OR IS IS IS RETAIL
[2:14:45] THEFT AN ISSUE AS IT RELATES TO
[2:14:48] SOMETHING THAT YOU SEE
[2:14:51] FREQUENTLY FROM THE PUBLIC
[2:14:52] WORKING WORKING AS A SECURITY
[2:14:54] OFFICER STEALING WHATEVER OR IS
[2:14:56] THAT IS THAT A MAJOR CONCERN?
[2:14:58] YES, THAT'S STILL AN ONGOING
[2:15:00] THING BECAUSE UM SOMETIMES THEY
[2:15:01] EVEN HAVE PEOPLE UH AS FAR AS
[2:15:04] PATROL OR DISPATCH SEND PEOPLE
[2:15:05] FROM PATROL OVER TO EVEN STAR
[2:15:06] MARKET WHICH IS ACROSS THE
[2:15:07] STREET FROM OUR SITE AS WELL.
[2:15:08] SO THEY HAVE TO DEAL WITH STAR
[2:15:10] MARKET THEFT.
[2:15:11] THEY HAVE TO DEAL WITH ALL
[2:15:12] THESE OTHER STORES US WITH
[2:15:13] INSIDE UM PRUDENTIAL.
[2:15:15] YEAH BUT BUT A SECURITY GUARD
[2:15:19] IS IS NOT ABLE TO DETAIN ANYONE
[2:15:21] .
[2:15:21] NO I BELIEVE THEY WOULD HAVE TO
[2:15:23] GO THROUGH THEIR UH EXPO AND
[2:15:24] ALSO CALL LAW ENFORCEMENT AS
[2:15:26] WELL AND WAIT FOR THEM TO
[2:15:27] ARRIVE ON SCENE TO HANDLE THE
[2:15:28] SITUATION.
[2:15:29] AND THE SPO AS A SUPERVISOR.
[2:15:31] UH, THEY'RE BASICALLY.
[2:15:32] UH.
[2:15:33] THE SUPERVISORS UH, PATROL.
[2:15:34] THAT ACTUALLY HAVE HANDCUFFS IN
[2:15:36] IS ABLE TO DETAIN UH, THAT
[2:15:37] PERSON.
[2:15:38] OKAY.
[2:15:39] OH, SOMEONE FROM YOUR TEAM
[2:15:41] IS ABLE TO DETAIN SOMEONE.
[2:15:43] FROM THE PATROL DIVISION.
[2:15:44] YES.
[2:15:44] OKAY.
[2:15:45] YEAH.
[2:15:45] WHAT IS THE.
[2:15:47] WHAT ARE THE QUALIFICATIONS FOR
[2:15:51] SOMEONE THAT'S ABLE TO DETAIN
[2:15:53] SOMEONE THAT IS PART OF THAT
[2:15:54] SECURITY GUARD?
[2:15:56] UM, CHAIN OF COMMAND?
[2:15:58] WELL, FROM MY UNDERSTANDING, UM
[2:15:59] .
[2:16:00] I BELIEVE IT'S IT'S PROBABLY
[2:16:01] JUST THEIR EXPERTISE.
[2:16:02] AND IF THEY ACTUALLY ARE.
[2:16:03] QUALIFIED TO KNOW HOW.
[2:16:04] TO READ A ROOM, UH,
[2:16:05] DE-ESCALATE PROPERLY AND
[2:16:06] PROFESSIONALLY AND JUST KNOW
[2:16:07] HOW TO, UM.
[2:16:08] GET TO.
[2:16:09] THAT.
[2:16:09] PERSON AND ALSO HAVE.
[2:16:11] LAW ENFORCEMENT TO ASSIST THEM
[2:16:13] AS WELL.
[2:16:13] BUT THEY PRIMARILY IS JUST ONE
[2:16:15] PERSON FROM MY UNDERSTANDING AT
[2:16:16] LEAST THAT HAS THAT THAT ROLE
[2:16:18] AS.
[2:16:18] FAR AS PATROL OKAY.
[2:16:19] AND THEN FOR ANYONE ON THE ON
[2:16:21] THE PANEL UM IS THERE ANYTHING
[2:16:24] THAT YOU.
[2:16:26] HEARD FROM.
[2:16:27] THE FIRST PANEL THAT YOU ARE
[2:16:29] ABLE TO CONSIDER INCLUDING AS
[2:16:33] PART OF YOUR PROPOSAL AS PART
[2:16:37] OF THE ORDINANCE THAT YOU WOULD
[2:16:38] LIKE TO SEE ADDED OR IS IT JUST
[2:16:42] FUNDAMENTALLY YOU JUST UM,
[2:16:44] DISAGREE WITH THE FIRST PANEL
[2:16:46] IN THERE'S PROBABLY A LOT
[2:16:47] OF FOR COMPROMISE.
[2:16:49] I JUST I JUST WANTED TO GET AN
[2:16:50] IDEA IF THERE IS ANY COMPROMISE
[2:16:52] AT ALL AND THAT COULD BE FOR
[2:16:54] ANYONE THAT HAS ANY UM ANY
[2:16:57] EXPERTISE ON ON ON THIS ISSUE.
[2:17:01] I THINK IT SHOULD GO NO, NO, UH
[2:17:05] .
[2:17:07] OBVIOUSLY WHEN WE STARTED.
[2:17:08] THIS WE WERE.
[2:17:09] TRYING TO SET UH WE'RE
[2:17:10] TRYING TO SET SOMETHING UP AND
[2:17:13] THEY'RE GOING TO RESPOND AND WE
[2:17:17] WOULD PROBABLY HAVE TO MEET
[2:17:19] SOMEWHERE IN THE MIDDLE JUST TO
[2:17:20] GET IT THROUGH ANYWAY.
[2:17:22] UH, BUT GETTING THE BALL
[2:17:24] ROLLING IS IMPORTANT AND.
[2:17:29] IF AS LONG AS WE'RE MAKING SURE
[2:17:31] THAT PEOPLE ARE PROPERLY
[2:17:32] TRAINED IN GENERAL SITUATIONS.
[2:17:36] ,UH.
[2:17:36] AS LONG AS BOTH PARTIES CAN
[2:17:38] AGREE ON THAT, THERE'S PROBABLY
[2:17:40] SOMEWHERE WHERE.
[2:17:41] WE.
[2:17:41] CAN, UH WHERE WE CAN MEET BUT
[2:17:44] IT HAS TO BE TALKED ABOUT IN A
[2:17:46] WAY THAT ISN'T JUST UM UH THE
[2:17:49] THIS TRAINING IS UNNECESSARY OR
[2:17:51] UH, IT'LL BE TOO EXPENSIVE OR
[2:17:53] OR ANY OTHER REASON LIKE THAT.
[2:17:55] YES, MA'AM.
[2:17:57] IF I MAY, UM, SOMETHING THAT I
[2:18:00] FOUND QUITE TROUBLING.
[2:18:01] FROM.
[2:18:01] THE FIRST PANEL WAS THAT SOME
[2:18:03] OF THE TRAINING OR A LOT OF THE
[2:18:05] TRAINING IS DONE ONLINE OFFICER
[2:18:07] WITH A COMPUTER AS AN ADJUNCT
[2:18:11] PROFESSOR IN AN ASYNCHRONOUS
[2:18:13] COURSE I CAN TELL YOU THAT.
[2:18:15] THERE IS A LOT LOST.
[2:18:18] ON THE STUDENT ON THE MEMBER IN
[2:18:20] THIS CASE ON THE OFFICER.
[2:18:22] THE TRAINING THAT WE'RE
[2:18:24] PROPOSING IS IN PERSON.
[2:18:29] YOU'RE NOT JUST READING THINGS
[2:18:31] OR LOOKING AT VIDEOS OR LOOKING
[2:18:34] AT AI MODELS.
[2:18:37] YOU'RE HEARING FROM THE
[2:18:39] INSTRUCTOR.
[2:18:40] YOU'RE HEARING FROM YOUR.
[2:18:43] FELLOW OFFICERS.
[2:18:44] WE'RE LEARNING TOGETHER.
[2:18:45] WE'RE DOING ROLE PLAYS.
[2:18:47] WE'RE DOING KIND OF HANDS ON
[2:18:50] ACTIVITIES.
[2:18:51] WE HAVE THE EQUIPMENT THAT
[2:18:52] THESE OFFICERS HAVE TO USE ON
[2:18:55] SITE.
[2:18:55] WE'RE TRAINING THEM HOW TO
[2:18:57] PROPERLY DO IT.
[2:18:58] I JUST DON'T KNOW HOW THAT'S
[2:19:00] ACCOMPLISHED.
[2:19:01] SITTING BEFORE A COMPUTER
[2:19:03] SCREEN I THINK YOU LOSE
[2:19:06] SOMETHING AND SECURITY OFFICERS
[2:19:08] THAT THE SECURITY BUSINESS IS A
[2:19:11] CUSTOMER SERVICE BUSINESS.
[2:19:14] WE TALKED ABOUT DE-ESCALATION.
[2:19:18] WE SPEND A LOT OF TIME TALKING
[2:19:20] ABOUT DE-ESCALATION BECAUSE
[2:19:21] QUITE FRANKLY A LOT OF THESE
[2:19:22] OFFICERS COME IN ONLY KNOWING
[2:19:24] HOW TO MANAGE CONFLICT BASED ON
[2:19:26] THEIR OWN EXPERIENCES.
[2:19:29] SO WE SPEND TIME TALKING ABOUT
[2:19:32] OKAY HOW WOULD YOU HANDLE THIS
[2:19:33] ?
[2:19:34] THIS IS A YOU KNOW, CONSIDER
[2:19:36] THIS BETTER PRACTICE.
[2:19:37] WE TALK ABOUT COMMUNICATION
[2:19:39] WHICH IS A HUGE PART OF THIS
[2:19:42] JOB AND A HUGE PART
[2:19:44] OF DE-ESCALATING POTENTIALLY
[2:19:45] DANGEROUS SITUATIONS.
[2:19:46] WELL HOW DO YOU COMMUNICATE
[2:19:48] WHAT IS YOUR BODY LANGUAGE
[2:19:50] GIVING OFF TO THAT PERSON?
[2:19:53] UM WHAT ARE YOUR NONVERBAL CUES
[2:19:56] EMPHASIZING?
[2:19:57] SO WE TALK ABOUT A LOT OF.
[2:20:00] UM DIFFERENT THINGS.
[2:20:01] WE TALKED ABOUT ACTIVE SHOOTERS
[2:20:02] .
[2:20:03] WE DON'T DO ACTIVE SHOOTERS ON
[2:20:04] A COMPUTER, ESPECIALLY IN LIGHT
[2:20:06] OF WHAT TOOK PLACE AT 345 PARK
[2:20:09] AVENUE IN NEW YORK CITY LAST
[2:20:10] YEAR.
[2:20:11] WE SPEND A LOT OF TIME
[2:20:13] EMPHASIZING THE ROLES THAT
[2:20:14] THESE SECURITY OFFICERS PLAY IN
[2:20:16] THAT PARTICULAR ASPECT AND SO.
[2:20:22] I THINK WE SHOULDN'T LOSE THE
[2:20:24] HUMAN INTERACTION THAT IS
[2:20:26] EXTREMELY IMPORTANT FOR THESE
[2:20:28] MEMBERS BECAUSE THEY'RE NOT
[2:20:29] DEALING WITH AI MODELS WHEN
[2:20:32] THEY'RE DEALING WITH HUMAN
[2:20:33] BEINGS AND THE TRAINING THAT WE
[2:20:37] PROVIDE I THINK PROPERLY
[2:20:38] PREPARES THEM FOR HOW TO DEAL
[2:20:40] WITH HUMAN BEINGS.
[2:20:43] THANK YOU.
[2:20:44] MADAM CHAIR.
[2:20:45] I KNOW I'M OVER BUT.
[2:20:47] WOULD IT BE POSSIBLE TO ASK ONE
[2:20:49] MORE QUESTION?
[2:20:50] GO AHEAD.
[2:20:50] THANK YOU.
[2:20:51] UH, PROFESSOR, I JUST WANTED TO
[2:20:53] ASK ONE ONE BRIEF QUESTION IF.
[2:20:56] THIS WAS IMPLEMENTED AND
[2:21:00] SECURITY OFFICERS WENT THROUGH
[2:21:01] A TRAINING PROGRAM, WOULD THEY
[2:21:04] RECEIVE A CERTIFICATION THAT
[2:21:08] THAT THEY WERE ABLE TO GO TAKE
[2:21:10] THIS DOCUMENT THAT SAYS THIS
[2:21:13] CERTIFIED AND AND SECURITY
[2:21:15] TRAINING, BUT WOULD THEY BE
[2:21:18] ELIGIBLE TO USE THAT
[2:21:20] CERTIFICATION.
[2:21:22] TO GO AND SERVE IN ANY COMPANY
[2:21:26] IN BOSTON?
[2:21:26] IS THAT FAIR TO SAY?
[2:21:28] ABSOLUTELY.
[2:21:29] OKAY.
[2:21:29] AND THAT WAS WHAT I WAS
[2:21:31] TRYING TO EMPHASIZE, YOU KNOW,
[2:21:32] MAKING THE ANALOGY OF WHEN YOU
[2:21:34] GO TO COLLEGE YOU TAKE CORE
[2:21:36] COURSES.
[2:21:36] SO THE TRAINING THAT WE PROVIDE
[2:21:39] IS CORE.
[2:21:39] YOU CAN TAKE IT FROM THE
[2:21:41] HOSPITALS.
[2:21:42] TO THE PRUDENTIAL CENTER TO
[2:21:44] WHEREVER.
[2:21:44] YOU DON'T HAVE TO START OVER
[2:21:46] FROM THE BASICS NOW WILL YOU
[2:21:48] HAVE TO GET SPECIALIZED OR YOU
[2:21:50] KNOW, BASED ON THE ROLE THAT
[2:21:51] YOU'RE GOING TO PLAY AT THE
[2:21:53] PARTICULAR COMPANY?
[2:21:54] SURE.
[2:21:54] BUT THAT CERTIFICATION IS
[2:21:58] TRANSFERABLE AND WHICH HELPS US
[2:22:01] TO RETAIN THE SECURITY FORCE
[2:22:02] THAT WE HAVE REPRESENTED BY 32
[2:22:04] B.J THEY CAN GO FROM COMPANY TO
[2:22:06] COMPANY BECAUSE THEY HAVE THE
[2:22:08] TRAINING AND THE SKILLS THAT
[2:22:09] WE'VE PROVIDED THEM ON.
[2:22:11] PROFESSOR, THANK YOU VERY MUCH
[2:22:13] TO THE PANEL MEMBERS AND TO
[2:22:15] 3032 BJ UH, THANK YOU FOR BEING
[2:22:17] HERE FOR YOUR IMPORTANT
[2:22:18] LEADERSHIP, MADAM CHAIR.
[2:22:19] THANK YOU.
[2:22:22] UH, COUNCIL MURPHY.
[2:22:23] THANK YOU.
[2:22:24] UM THANK.
[2:22:25] YOU FOR YOUR TESTIMONY AND.
[2:22:27] FOR BEING HERE AND FOR.
[2:22:29] THE WORK YOU'RE DOING AT MANY
[2:22:32] OF OUR HOSPITALS.
[2:22:33] AND BUILDINGS AROUND THE
[2:22:34] CITY.
[2:22:36] A FEW JUST QUESTIONS IF YOU
[2:22:37] COULD TALK ME THROUGH IF AN
[2:22:41] INCIDENT IS HAPPENING AND YOU
[2:22:43] NEED TO DE-ESCALATE.
[2:22:45] BUT AT THE SAME TIME IT'S AN
[2:22:47] INCIDENT THAT WILL ALSO NEED
[2:22:48] EITHER BACK UP FOR THE BOSTON
[2:22:52] POLICE OR SOMEONE ELSE TO COME
[2:22:54] IN AND SUPPORT.
[2:22:55] ARE YOU ALWAYS ALONE?
[2:22:57] LIKE HOW CAN YOU BE DOING BOTH
[2:22:58] AND IF YOU COULD JUST SPEAK
[2:23:00] THROUGH THAT.
[2:23:03] UH WHAT THAT WOULD LOOK LIKE?
[2:23:04] UH MY CURRENT POST IS UH IS A
[2:23:08] SOLITARY ONE.
[2:23:09] I DO NOT HAVE ANYBODY THAT IS
[2:23:10] NEAR ME.
[2:23:11] .
[2:23:12] SO IN.
[2:23:13] IN A SITUATION WHERE I HAVE TO
[2:23:15] DE-ESCALATE, I HAVE TO MAKE THE
[2:23:17] CHOICE OF DO I QUICKLY MAKE A
[2:23:19] CALL?
[2:23:21] IS THIS SOMETHING THAT I SHOULD
[2:23:22] MAKE A CALL FOR?
[2:23:24] UH OR SHOULD I TRY TO TALK THE
[2:23:26] PERSON DOWN FIRST AND THEN
[2:23:28] REPORT IT AFTERWARD?
[2:23:32] IT USUALLY AS LONG AS IT ISN'T
[2:23:34] LIKE AS LONG AS THEY'RE NOT
[2:23:36] LIKE.
[2:23:36] UH.
[2:23:37] VERY OBVIOUSLY DANGEROUS TO
[2:23:39] THE POINT WHERE YOU CAN'T TALK
[2:23:41] TO THEM.
[2:23:41] I'LL TRY TO TALK TO THEM FIRST
[2:23:43] AND THEN REPORT AFTERWARD.
[2:23:44] BECAUSE I THINK YOU MENTIONED
[2:23:46] LIKE WALKIE TALKIES.
[2:23:47] IS THAT SOMETHING EVERYONE HAS
[2:23:49] ACCESS TO?
[2:23:50] UH, NOT AT MY SIGHT.
[2:23:51] NOT THERE'S NOBODY THERE'S
[2:23:53] NOBODY IN CLOSE DISTANCE TO MY
[2:23:55] SIGHT ASIDE FROM MAYBE A, UH,
[2:23:57] ANOTHER SITE OWNED BY THE SAME
[2:23:59] COMPANY.
[2:24:00] OKAY.
[2:24:02] AND WHEN IT COMES TO
[2:24:06] SCENARIOS OF DE-ESCALATION AND
[2:24:08] TRAINING, IF YOU COULD KIND
[2:24:10] OF TALK THROUGH THE RANGE YOU
[2:24:12] MENTIONED LIKE MASS SHOOTINGS,
[2:24:13] WE DON'T HAVE MANY FORTUNATELY
[2:24:15] HERE IN MASSACHUSETTS OBVIOUSLY
[2:24:17] ANYTHING CAN HAPPEN.
[2:24:18] BUT IF YOU COULD TALK THROUGH
[2:24:20] THE RANGE YOU PERSONALLY LIKE
[2:24:22] ON THE JOB LIKE WHAT SITUATIONS
[2:24:25] EITHER YOU'VE ALREADY BEEN IN
[2:24:27] WHERE YOU FELT LIKE YOU NEEDED
[2:24:28] MORE TRAINING OR YOU CAN JUST
[2:24:31] IMAGINE COULD HAPPEN THAT MAY
[2:24:34] HAVE BEEN OTHER PLACES THAT YOU
[2:24:35] THINK WAIT, IF THIS HAPPENED
[2:24:37] HERE I MAY NOT HAVE THE PROPER
[2:24:39] TRAINING OR SUPPORT IN PLACE.
[2:24:43] SO MOST OF THE TIME WHEN YOU'RE
[2:24:44] DEALING WITH EITHER AN UPSET
[2:24:47] OR.
[2:24:48] UH COMBATIVE.
[2:24:50] INDIVIDUAL, IT'S USUALLY
[2:24:51] BECAUSE THEY'RE SUFFERING SOME
[2:24:53] SORT OF UH ISSUE AT HOME OR IN
[2:24:56] TERMS OF THEIR LIVING SITUATION
[2:24:59] OR BECAUSE OF ANY SORT
[2:25:00] OF SUBSTANCE ABUSE.
[2:25:02] SO MOST OF THE TIME WHEN
[2:25:06] INTERACTING WITH THEM MY MY
[2:25:09] GOAL AND MY UH MY PRIORITY IS
[2:25:13] USUALLY.
[2:25:15] TO BE SOMEONE TO THEM THAT
[2:25:17] ISN'T LIKE SOMEBODY THEY SHOULD
[2:25:18] BE AFRAID OF OR COMBATIVE OF.
[2:25:20] TRUST.
[2:25:21] IF YOU.
[2:25:22] CAN KEEP THE UH IF YOU CAN
[2:25:23] LISTEN TO THEM WHILE THEY'RE
[2:25:24] TALKING, EVEN IF THEY'RE
[2:25:25] TALKING THINGS THAT MAKE NO
[2:25:26] SENSE TO YOU, THAT'S THEM
[2:25:29] TALKING INSTEAD OF THEM DOING
[2:25:31] SOMETHING THAT COULD BE MORE
[2:25:32] DANGEROUS.
[2:25:33] UH.
[2:25:33] BUT THAT'S.
[2:25:34] NOT SOMETHING THAT THEY'RE
[2:25:36] IMMEDIATELY TEACHING ME IN ANY
[2:25:38] OF THE DE-ESCALATION COURSES
[2:25:39] IT'S USUALLY LIKE 2 OR 3 SLIDES
[2:25:42] OF HEY.
[2:25:42] UM, DON'T.
[2:25:43] TOUCH ANYBODY OR HEY, DON'T
[2:25:46] YELL AT ANYBODY.
[2:25:47] DON'T IMMEDIATELY TELL THEM NO
[2:25:48] FOR NO REASON.
[2:25:49] RIGHT.
[2:25:50] YEAH THAT'S.
[2:25:50] THAT'S NOT REALLY ENOUGH TO
[2:25:53] ENCAPSULATE WHAT YOU COULD BE
[2:25:54] DEALING WITH ON THE FIELD.
[2:25:56] IN THE FIRST PANEL WAS
[2:25:57] HIGHLIGHTING HOW THERE'S
[2:25:59] DIFFERENT LAWS TO RIGHT.
[2:26:00] AND WE KNOW IN BOSTON
[2:26:03] OFTENTIMES WHEN YOU HEAR
[2:26:05] OF RETAIL THEFT ON NEWBURY
[2:26:06] STREET, IS IT TRUE THAT YOU'RE
[2:26:08] TOLD TO KIND OF STEP BACK AND
[2:26:09] NOT ENGAGE IN ARE YOU TAUGHT
[2:26:11] THOSE DIFFERENT AND ARE THEY
[2:26:14] LAWS OR ARE THEY JUST IN YOUR
[2:26:16] BEST INTEREST?
[2:26:16] ARE YOU TOLD THE DIFFERENCE
[2:26:18] THERE?
[2:26:20] NOT SPECIFICALLY.
[2:26:21] MOST OF THE TIME WHENEVER WE'RE
[2:26:23] DEALING WITH.
[2:26:24] SOMETHING THAT COULD REQUIRE
[2:26:27] SOMEBODY TO BE MORE INVOLVED,
[2:26:29] WE ARE TOLD TO UH TO KEEP OUR
[2:26:33] DISTANCE AND TO REPORT INSTEAD
[2:26:34] WE ARE NOT TO CHASE ANYONE.
[2:26:36] WE ARE NOT TO ENGAGE WITH
[2:26:38] ANYONE EVEN IN THE, UH, THE
[2:26:41] ACTIVE SHOOTER LIKE, UH,
[2:26:43] PAMPHLET THAT THAT THEY GIVE
[2:26:44] YOU AT THE END OF UH, YOUR LIKE
[2:26:47] MANUAL IT'S MOSTLY DO
[2:26:49] EVERYTHING YOU CAN TO AVOID
[2:26:51] THAT SITUATION AND AVOID AT ANY
[2:26:53] TIME UH AT ANY COST TRYING TO
[2:26:55] GET PHYSICALLY INVOLVED WITH
[2:26:57] SOMEONE.
[2:26:57] LIKE THAT.
[2:26:58] ARE YOU ALLOWED TO CALL 911
[2:27:01] YOURSELF OR DO YOU HAVE TO CALL
[2:27:03] A SUPERVISOR WHO THEN DECIDES
[2:27:05] THEY.
[2:27:05] CAN CALL 911?
[2:27:07] UH.
[2:27:09] I I DON'T HAVE THE SPECIFICS
[2:27:12] ON THAT BECAUSE IT'S DIFFERENT
[2:27:13] FROM SAFE TO SAY FOR UH FOR THE
[2:27:16] COLLEGE THAT I WAS ON YOU CALL
[2:27:17] CAMPUS POLICE FIRST BECAUSE
[2:27:18] THEY'LL KNOW WHERE TO GO.
[2:27:20] UH, THIS NEW SITE IT'S I CALL
[2:27:23] IF I HAVE TO CALL 911 I'LL CALL
[2:27:26] THEM AND THEN I'LL CALL MY
[2:27:28] ACCOUNT MANAGER.
[2:27:29] AND LET THEM KNOW.
[2:27:30] YEAH, BUT YOU ARE ALLOWED.
[2:27:31] OKAY, NOW THAT'S GOOD TO KNOW
[2:27:33] BECAUSE I KNOW WHEN SCHOOLS AND
[2:27:34] STUFF THEY WANT THEY DON'T WANT
[2:27:36] TEACHERS CALLING 911 THEY'D
[2:27:37] RATHER CALL THE PRINCIPAL LET
[2:27:38] THEM MAKE THE CALL AND LET THE
[2:27:40] NURSE KNOW FIRST.
[2:27:41] SO THAT'S GOOD TO KNOW THAT YOU
[2:27:42] ARE ALLOWED TO CALL FOR BACKUP.
[2:27:45] UM, ANY.
[2:27:47] LIKE TOOLS.
[2:27:49] THAT I KNOW THE TRAINING WE
[2:27:50] TALKED ABOUT BUT AND YOU
[2:27:52] MENTIONED WALKIE TALKIES ARE
[2:27:54] THERE TIMES AND I KNOW TO LIKE
[2:27:56] POLICE REFORM AND OTHERS
[2:27:58] THERE'S LIKE JUST CHANGES WITH
[2:28:00] OUR MOUNTED POLICE AND OUR
[2:28:02] SECURITY HERE AT CITY HALL JUST
[2:28:05] LAW CHANGES THAT HAPPEN.
[2:28:06] BUT ARE THERE ANY.
[2:28:08] TOOLS THAT.
[2:28:08] YOU FEEL IF YOU HAD AT YOUR
[2:28:11] DISPOSAL THAT WOULD MAKE YOU
[2:28:12] FEEL SAFER AND BE ABLE TO DO
[2:28:14] YOUR JOB BETTER?
[2:28:17] UH.
[2:28:18] I DEFINITELY BELIEVE THAT
[2:28:20] HAVING A MORE DIRECT ACCESS TO
[2:28:23] ANY OF MY SUPERIORS OR THE
[2:28:24] CHAIN OF COMMAND OR THE NEXT
[2:28:27] PERSON THAT I SHOULD BE TALKING
[2:28:29] TO WOULD BE A LOT EASIER
[2:28:30] INSTEAD OF ME HAVING TO.
[2:28:32] CALL UH, WE DON'T HAVE A WALKIE
[2:28:34] TALKIE ON MY SIDE.
[2:28:35] UH, AND EVEN ON THE COLLEGE
[2:28:37] CAMPUS WE EITHER HAD A WALKIE
[2:28:39] TALKIE OR WE DIDN'T.
[2:28:41] UH, IT'S SO MUCH EASIER TO BE
[2:28:42] ABLE TO LET YOUR DIRECT
[2:28:44] SUPERIOR KNOW.
[2:28:44] HEY, THIS THING IS HAPPENING.
[2:28:46] I'M GOING TO GO DEAL WITH IT.
[2:28:47] AND THAT WAY THEY CAN MAKE THAT
[2:28:49] CALL.
[2:28:49] WHILE I'M.
[2:28:50] TRYING TO DE-ESCALATE.
[2:28:50] UM.
[2:28:51] AND THEY CAN STEP IN AND
[2:28:53] HELP IF NEEDED.
[2:28:54] YEAH.
[2:28:56] DID YOU WANT TO ADD ANYTHING
[2:28:58] AT YOUR SIDE OR OR PEOPLE HAVE
[2:29:01] BEEN LIKE IN A HOSPITAL SETTING
[2:29:03] OR OTHER SETTINGS UP WE.
[2:29:05] KNOW SECURITY OR AT.
[2:29:08] I DO FEEL LIKE.
[2:29:12] SOMETIMES I FEEL LIKE SOME
[2:29:14] FORM.
[2:29:15] OF LIKE SENSITIVITY TRAINING
[2:29:16] NEEDS TO BE HAD BECAUSE MENTAL
[2:29:17] HEALTH IS A SERIOUS THING.
[2:29:19] UM, I KNOW SOMETIMES.
[2:29:20] PEOPLE THINK OF SECURITY AND
[2:29:21] THEY AUTOMATICALLY THINK HANDS
[2:29:22] ON, BUT SOMETIMES WE NEED TO
[2:29:23] GET THROUGH THE MINDS OF THE
[2:29:24] INDIVIDUAL BEFORE.
[2:29:25] WE FEEL LIKE WE HAVE TO
[2:29:26] PHYSICALLY LIKE MAYBE DETAIN
[2:29:27] SOMEONE IF THAT IS THE CASE AND
[2:29:29] STUFF LIKE THAT.
[2:29:30] BUT UM.
[2:29:34] I JUST.
[2:29:34] THINK THEY.
[2:29:37] I FEEL AS.
[2:29:38] THOUGH THEY NEED TO PROBABLY
[2:29:39] DOUBLE DOWN A LITTLE BIT MORE
[2:29:40] WHEN IT COMES TO TRAINING AND
[2:29:41] NOT BE REAL COPY AND PASTE.
[2:29:43] UM, I KNOW EVERYBODY AT MY SITE
[2:29:47] KIND OF PROBABLY DOES FEEL THAT
[2:29:48] WAY AND A LOT OF PEOPLE DO FEEL
[2:29:50] LIKE THEY COULD DO THEIR JOB
[2:29:52] COMFORTABLY AND.
[2:29:52] CONFIDENT ENOUGH IF THEY HAVE
[2:29:54] LIKE ACTUAL.
[2:29:55] LIKE.
[2:29:57] QUALITY TYPE TRAINING THAT
[2:29:59] TAKES DEEPER.
[2:30:00] THAN JUST OBSERVE AND REPORT.
[2:30:03] YOU KNOW.
[2:30:03] IF WE HAD.
[2:30:04] THE.
[2:30:04] PROPER LIKE.
[2:30:05] NOT PROPER BUT EVEN LIKE MORE
[2:30:07] STRUCTURAL TRAINING THEN I FEEL
[2:30:08] LIKE EVERYBODY WOULD.
[2:30:10] BE MORE.
[2:30:10] PRIDEFUL TO DO.
[2:30:11] THEIR JOB AND NOT FEEL LIKE
[2:30:13] THEY'RE KIND OF LIKE ON PINS
[2:30:15] AND NEEDLES AND JUST NOT REALLY
[2:30:16] KNOWING IN CASE ANY WORST CASE.
[2:30:18] SCENARIO HAPPENS AND STUFF LIKE
[2:30:20] THAT.
[2:30:21] SO NO THANK YOU YOUR JOBS ARE
[2:30:23] DANGEROUS AND FOR COMING AND
[2:30:25] SPEAKING UP I KNOW YOU'VE SAID
[2:30:27] A FEW TIMES NOT JUST YOURSELF
[2:30:29] BUT YOU KNOW YOUR COWORKERS
[2:30:30] FEEL THE SAME WAY.
[2:30:31] SO I JUST WANT TO THANK YOU FOR
[2:30:33] SPEAKING FOR THEM TOO I
[2:30:35] APPRECIATE THAT AND.
[2:30:35] DID YOU WANT.
[2:30:36] YEAH SURE.
[2:30:36] JUST TO SHED SOME LIGHT I MEAN
[2:30:38] WE WRITE THIS BOOK ABOUT IT BUT
[2:30:40] NOT HAVING A CLEAR UNIFORM
[2:30:42] STANDARD BASIC TRAINING AS
[2:30:44] TREVINO WAS SAYING WHICH WILL
[2:30:45] BE A GAME CHANGING IS FACING
[2:30:47] WHAT IS HAPPENING EVERY SINGLE
[2:30:48] DAY EVEN WITH THE CURRENT
[2:30:50] POSITION THAT I HAVE, I HAVE
[2:30:52] KNOWLEDGE OF OFFICERS THAT
[2:30:53] COULDN'T BE HERE THAT ALSO
[2:30:56] FACING DISCIPLINE FOR NOT BEING
[2:30:57] CLEAR HOW TO HANDLE ISSUES
[2:30:58] BECAUSE THEY DON'T.
[2:30:59] WE HAD AN OFFICE FROM ONE
[2:31:01] EMPLOYER BASICALLY A POST UH
[2:31:03] INTOXICATED INDIVIDUAL COMES IN
[2:31:06] YOU KNOW HE BASICALLY IS NOT
[2:31:08] TRYING TO ENGAGE AND JUST STAY
[2:31:10] OUT BEHIND DESK.
[2:31:11] HE WAS FORTUNATE ENOUGH THE
[2:31:12] INTOXICATED INDIVIDUAL LEAVING
[2:31:14] THE SITE WHICH IS GREAT BUT
[2:31:16] THEN WAS DISCIPLINED BECAUSE HE
[2:31:17] ALLOWED THE INDIVIDUAL TO LEAVE
[2:31:19] .
[2:31:19] AND WHO DO I KEEP THEM HERE OR
[2:31:21] NOT?
[2:31:21] RIGHT.
[2:31:23] WE AT THIS MOMENT YOU ALSO
[2:31:24] HAVE A SECURITY OFFICER WHO
[2:31:26] HAS.
[2:31:27] BEEN.
[2:31:27] OUT OF WORK PENDING
[2:31:29] INVESTIGATION.
[2:31:29] WHY?
[2:31:29] BECAUSE WHILE HE'S AT WORK
[2:31:31] WHICH IS ON THE STREET ON
[2:31:32] FEDERAL STREET, UH, SOMEONE
[2:31:36] WITH SOME KIND ISSUE WALKED IN
[2:31:37] AND SAY I'M GOING TO KILL YOU.
[2:31:38] I'M GONNA KILL YOU.
[2:31:39] BASED ON HIS EXPERIENCE, HIS,
[2:31:41] UM, REACTION WAS WHEN AROUND
[2:31:43] UNDER THE DESK KIND OF TACKLE
[2:31:45] HIM A HOLD HIM UNTIL HELP CAME
[2:31:47] NOW SUSPENDED BECAUSE HE HOLD.
[2:31:49] HIM AND THE EMPLOYEE TOLD HIM
[2:31:51] HE SHOULD HAVE RUN.
[2:31:52] YOU DON'T KNOW IF HE HAS A GUN.
[2:31:54] CAN CAN YOU RUN A BULLET?
[2:31:56] BUT HAVING THE STANDARD BASIC
[2:31:59] TRAINING THAT TREVINO WAS
[2:32:01] TALKING THAT THIS BILL WOULD
[2:32:03] ASSURE.
[2:32:03] AT LEAST EVERYBODY.
[2:32:04] KNOWS WHAT TO DO IN EACH
[2:32:06] SITUATION AND NOT THAT TO WHAT
[2:32:08] THE CLIENT WANTS, WHAT THE
[2:32:10] SUPERVISOR SEES IT OR BELIEVES
[2:32:11] THEY SHOULD HAVE DONE BECAUSE
[2:32:13] NOW WE HAVE TWO INDIVIDUALS
[2:32:14] THAT SOMEONE DIDN'T DO ANYTHING
[2:32:15] IS OUT OF WORK AND WE HAVE TO
[2:32:17] GO THROUGH THE PROCESS OTHER
[2:32:19] DID SOMETHING AND IT'S FACING
[2:32:21] DISCIPLINE AS WELL.
[2:32:22] SO THIS IS THE BASIC TO KEEP
[2:32:24] IT.
[2:32:24] AND ADDING TO IT.
[2:32:26] WE'RE NOT SAYING IT DON'T ADD
[2:32:28] TO THE CONTRARY KEEP.
[2:32:29] ADDING KEEP PUTTING A SECRET
[2:32:30] SAUCE ON TOP OF IT BUT WE NEED
[2:32:32] THE BOTTOM.
[2:32:34] I THINK ALSO TO ADD TO THAT
[2:32:36] LAST BIT UH HAD HE HAD THAT
[2:32:39] INDIVIDUAL DONE A DIFFERENT
[2:32:40] THING HAD THEY RUN THEY
[2:32:42] PROBABLY WOULD HAVE BEEN
[2:32:43] DISCIPLINED FOR UH ABANDONING
[2:32:44] THEIR POST.
[2:32:45] SO THERE WAS NO RIGHT ANSWER IN
[2:32:48] THAT SITUATION?
[2:32:51] NO THANK YOU.
[2:32:54] THANK YOU, COUNCILOR MURPHY.
[2:32:56] UM, I DON'T HAVE ANY QUESTIONS.
[2:32:59] UM.
[2:33:00] ONLY BECAUSE WE DO HAVE
[2:33:01] ANOTHER HEARING THAT'S SUPPOSED
[2:33:02] TO TAKE PLACE AT 2 P.M. AND I
[2:33:04] WANT TO MAKE SURE THAT MY, UM,
[2:33:07] OUR LOVELY, UH, CENTRAL STAFF
[2:33:08] GET A CHANCE TO EAT LUNCH.
[2:33:10] BUT I WILL JUST AND WITH
[2:33:12] GRATITUDE FOR ALL OF YOU AND
[2:33:13] SAY THANK YOU FOR EVERYTHING
[2:33:15] YOU DO.
[2:33:16] UM.
[2:33:16] AND I KNOW I'LL GIVE YOU THE
[2:33:18] TIME.
[2:33:18] OH, SORRY.
[2:33:19] GO AHEAD.
[2:33:21] SORRY I DON'T KNOW.
[2:33:22] I HAD ONE FOLLOW UP AFTER
[2:33:23] COUNCILMEMBER UM RIVERA YOU
[2:33:25] TALKED ABOUT UM, I THINK I
[2:33:28] THINK COUNCILOR MURPHY ASKED
[2:33:29] YOU ABOUT MAKING CALLS, YOU
[2:33:31] KNOW, TO 911 AND THEN.
[2:33:33] UH.
[2:33:34] ARE YOU REQUIRED TO DO THESE
[2:33:36] THESE CALLS TO 901 OR TO YOUR
[2:33:38] SUPERVISOR OUT OF YOUR PERSONAL
[2:33:40] CELL PHONE OR DO THEY PROVIDE,
[2:33:43] UM, THOSE TELEPHONES TO YOU.
[2:33:45] AND TO BOTH OF YOU AND THEN.
[2:33:47] MY MY SITE HAS A SITE PHONE
[2:33:50] THAT THE ACTIVE OFFICER AT ANY
[2:33:52] GIVEN SHIFT WILL HAVE ON THEM
[2:33:54] AT ALL TIMES.
[2:33:55] SO WE DO HAVE A PHONE.
[2:33:56] YOU DO HAVE PHONE AND.
[2:33:57] AND THAT'S FOR ME AS
[2:33:59] OF RECENTLY.
[2:33:59] UH THEY ACTUALLY GAVE US
[2:34:00] WALKIES THAT WE CAN BE ABLE TO
[2:34:02] LIKE JUST HAVE A URL FOR ANY
[2:34:03] TYPE OF FORM OF DISPATCH CALLS
[2:34:04] BUT THEY PRIMARILY TELL US.
[2:34:06] THAT'S.
[2:34:06] JUST FOR IF WE GET ANY EMTS
[2:34:07] THAT WE NEED TO GO DOWN TO BASE
[2:34:10] TO MEET THE MAN AND THEN JUST
[2:34:11] BE ON STANDBY UNTIL THEY BOARD.
[2:34:12] AND TELL US WHERE.
[2:34:13] TO GO.
[2:34:13] BUT UM.
[2:34:14] AND PRIOR TO THAT.
[2:34:15] UH, WE.
[2:34:16] COULD USE OUR PERSONAL.
[2:34:17] PHONE IF THAT IS THE CASE, UM,
[2:34:19] WE WILL PRIMARILY HAVE TO REACH
[2:34:21] OUT TO.
[2:34:21] BASE FIRST BEFORE ANYTHING AND
[2:34:23] THEN THEY WILL REACH OUT.
[2:34:24] TO WHOEVER UH, MOST LIKELY BPD
[2:34:26] AND THEN THEY'LL JUST UPDATE
[2:34:27] EVERYBODY THROUGH THE WALKIES
[2:34:28] BECAUSE PATROL.
[2:34:29] OKAY.
[2:34:30] THANK YOU.
[2:34:30] THAT'S OKAY I APOLOGIZE.
[2:34:33] NO, JUST JUST THANK YOU TO UM
[2:34:35] TO ALL OF YOU FOR BEING HERE
[2:34:36] FOR YOUR TESTIMONY.
[2:34:37] UM, YOU KEEP US SAFE WITHOUT
[2:34:39] ANY PROTECTION OR TOOLS AND SO.
[2:34:42] UM.
[2:34:42] I UNDERSTAND THAT YOU ARE
[2:34:44] LITERALLY THE FRONT LINE.
[2:34:45] SOMETIMES YOU'RE EXPECTED TO
[2:34:47] RESPOND FIRST, BUT THEN YOU'RE
[2:34:48] ALSO THE FIRST TO SHOULDER.
[2:34:50] BLAME WHEN SOMETHING GOES WRONG
[2:34:52] AND RESPONSIBILITY AND
[2:34:54] LIABILITY.
[2:34:54] SO I WANT TO DO EVERYTHING THAT
[2:34:56] I CAN AS CHAIR PLEASE KNOW THAT
[2:34:58] UM TO GIVE YOU THE RESOURCES
[2:35:00] AND TRAINING SUPPORT THAT YOU
[2:35:01] NEED.
[2:35:02] UM THERE'S OBVIOUSLY SOME
[2:35:03] THINGS THAT WE GOT TO WORK
[2:35:04] THROUGH BUT I INTEND TO DO THAT
[2:35:06] IN GOOD FAITH AND IN EARNEST
[2:35:08] WITH ALL OF YOU AND IN
[2:35:09] PARTNERSHIP WITH ALL OF YOU.
[2:35:10] SO APPRECIATE YOUR TIME.
[2:35:12] UM, WITH THAT WE'RE GOING TO GO
[2:35:13] TO PUBLIC TESTIMONY.
[2:35:14] WE DO HAVE A COUPLE FOLKS THAT
[2:35:16] ARE SIGNED UP.
[2:35:16] SO I WANT TO BE SURE TO UM, GO
[2:35:18] TO THEM BECAUSE THEY'VE BEEN SO
[2:35:20] PATIENT.
[2:35:20] BUT YOU ALL ARE RELIEVED AGAIN
[2:35:22] ,UH, FOR LACK.
[2:35:24] OF.
[2:35:24] A.
[2:35:24] BETTER TERM.
[2:35:24] AND THANK YOU AGAIN FOR YOUR OH
[2:35:26] PLEASE GO AHEAD.
[2:35:28] SO MY ALL RIGHT, SO, UM.
[2:35:31] I KNOW EVERYBODY HERE I'M
[2:35:32] SPEAKING ON BEHALF OF EVERYBODY
[2:35:33] FOR.
[2:35:34] SECURITY AND AS WELL AS MY SITE
[2:35:35] I KNOW EVERYBODY HERE IT COULD
[2:35:37] BE MORE.
[2:35:38] THAN JUST A JOB.
[2:35:39] IS MY LIVELIHOOD UH, ESPECIALLY
[2:35:40] TO THOSE THAT ARE AT A SPECIFIC
[2:35:42] AGE COMPARED TO THE NEWCOMERS
[2:35:43] COMING IN THAT'S UNDER LIKE 25
[2:35:45] OR SO.
[2:35:46] UM, BUT AGAIN, WE APPRECIATE
[2:35:48] YOU GUYS HAVE BEEN HELPING US
[2:35:49] EVEN GIVE.
[2:35:50] YOU GUYS OUR TESTIMONIES.
[2:35:51] UM, AT THE END OF THE DAY, WE
[2:35:53] JUST WANT, UH, QUALITY TRAINING
[2:35:55] SO WE CAN FEEL COMFORTABLE AND
[2:35:56] CONFIDENT TO DO OUR JOBS AS
[2:35:57] BEST AS WE CAN.
[2:35:58] AND MOST IMPORTANTLY, WE NEED
[2:36:00] TO BE ALIVE TO DO THESE JOBS.
[2:36:01] SO THAT'S ALL.
[2:36:02] THANK YOU.
[2:36:04] THANK YOU VERY MUCH.
[2:36:06] SHOUT OUT TO TWO PJ WE
[2:36:08] APPRECIATE YOU ALWAYS OKAY UH
[2:36:10] WE'LL GO.
[2:36:11] AND WE.
[2:36:12] USUALLY DO TWO MINUTES FOR
[2:36:13] PUBLIC TESTIMONY.
[2:36:15] UM WE'RE GOING TO SPEED IT UP A
[2:36:17] LITTLE BIT.
[2:36:17] FOR A MINUTE.
[2:36:19] FOR EVERYBODY.
[2:36:21] UH WE'LL START WITH ROB
[2:36:22] GIORDANO ROBERT STEADMAN,
[2:36:25] ROBERTO JIMENEZ WHO IS VIRTUAL
[2:36:28] AND THEN I.
[2:36:30] THINK IT'S CORINA FULLER.
[2:36:32] I APOLOGIZE IF I GOT YOUR YOUR
[2:36:33] NAME WRONG.
[2:36:34] UH.
[2:36:34] BUT WE'LL START WITH ROBERT IN
[2:36:35] PERSON.
[2:36:36] AND UH, I'M ROBERT I WILL BE
[2:36:39] QUICK TO GIVE UP MY TIME.
[2:36:41] OKAY OKAY OKAY.
[2:36:44] OKAY OKAY.
[2:36:46] THANK YOU.
[2:36:46] ALL RIGHT, WE'LL DO ROBERT
[2:36:47] STEADMAN AND THEN WE'LL GO TO
[2:36:49] ROBERTO VIRTUALLY.
[2:36:50] YES.
[2:36:51] AND, UM, YOU HAVE A MINUTE.
[2:36:54] OKAY.
[2:36:54] THANK YOU.
[2:36:56] UM.
[2:36:57] GOOD AFTERNOON, MADAM CHAIR
[2:36:58] AND MEMBERS OF THE COUNCIL.
[2:37:00] MY NAME IS ROBERT STEADMAN.
[2:37:02] I'VE WORKED IN THE SECURITY
[2:37:03] INDUSTRY FOR NEARLY 20 YEARS
[2:37:04] STARTING AS A SECURITY OFFICER.
[2:37:06] AND TODAY I OVERSEE TRAINING
[2:37:07] AND DEVELOPMENT FOR THE
[2:37:08] NORTHEAST REGION OF SECURITAS
[2:37:10] SECURITY SERVICES USA.
[2:37:12] I RESPECT WHAT THIS BILL IS
[2:37:13] TRYING TO ACCOMPLISH.
[2:37:15] WE ALL WANT WELL PREPARED
[2:37:16] OFFICERS BUT AS A TRAINING
[2:37:18] PROFESSIONAL I HAVE CONCERNS
[2:37:19] ABOUT WHETHER 40 HOURS
[2:37:21] OF ADDITIONAL MANDATED TRAINING
[2:37:22] EACH YEAR WILL ACTUALLY PRODUCE
[2:37:25] BETTER PREPARED OFFICERS.
[2:37:28] EFFECTIVE TRAINING BEGINS BY
[2:37:29] IDENTIFYING THE COMP AND
[2:37:31] COMPETENCIES AN INDIVIDUAL
[2:37:32] NEEDS TO PERFORM THEIR ROLE
[2:37:33] SUCCESSFULLY, NOT BY
[2:37:35] ESTABLISHING AN ARBITRARY
[2:37:36] NUMBER OF INSTRUCTIONAL HOURS.
[2:37:39] WHEN WE DETERMINE THE DURATION
[2:37:41] OF TRAINING BEFORE TO
[2:37:42] TERMINATING THE COMPETENCIES IT
[2:37:43] IS INTENDED TO DEVELOP, WE
[2:37:45] REVERSE THAT PROCESS AND THAT
[2:37:47] IS PRECISELY WHAT THIS BILL
[2:37:49] DOES IN BOSTON, FOR EXAMPLE, WE
[2:37:52] DO NOT FRONT LOAD AN OFFICER'S
[2:37:53] TRAINING INTO A SINGLE BROAD
[2:37:55] PROGRAM.
[2:37:56] WE PROVIDE AN INITIAL TRAINING
[2:37:58] AND THEN CAREFULLY DEVELOP SITE
[2:37:59] SPECIFIC CURRICULA BASED ON THE
[2:38:01] REQUIREMENTS OF THE SAME
[2:38:02] ASSIGNMENT POST DUTIES AND THE
[2:38:04] NEEDS OF THE CLIENT.
[2:38:06] AN OFFICER IN A HOSPITAL DOES
[2:38:07] NOT REQUIRE THE SAME TRAINING
[2:38:08] AS AN OFFICER IN A RESIDENTIAL
[2:38:10] BUILDING OR A DATA CENTER, AND
[2:38:12] WE'VE FOUND SITE SPECIFIC
[2:38:14] CURRICULUM MUCH MORE EFFECTIVE
[2:38:15] IN PROVIDING OUR OFFICERS AND
[2:38:17] SKILLS AND THE KNOWLEDGE NEEDED
[2:38:19] TO EFFECTIVELY PERFORM THEIR
[2:38:20] SERVICES.
[2:38:22] EFFECTIVE TRAINING RECOGNIZES
[2:38:24] THE DIFFERENCES AND SECURITY
[2:38:25] SERVICES NEEDED FOR DIFFERENT
[2:38:27] LOCATIONS IT IS TARGETED,
[2:38:29] RELEVANT, REINFORCED AND
[2:38:31] CONNECTED TO THE WORK AN
[2:38:32] OFFICER IS ACTUALLY EXPECTED TO
[2:38:34] PERFORM.
[2:38:36] BROAD BLANKET TRAINING
[2:38:36] DELIVERED IN LARGE BLOCKS IS
[2:38:38] LESS EFFECTIVE AT PRODUCING
[2:38:40] LASTING RETENTION FOCUSED
[2:38:42] RELEVANT TRAINING THAT IS
[2:38:44] REINFORCED OVER TIME.
[2:38:45] MORE TRAINING IS NOT
[2:38:47] NECESSARILY BETTER TRAINING.
[2:38:49] THERE'S A FUNDAMENTAL
[2:38:50] CONTRADICTION IN THIS BILL IT
[2:38:51] DEMANDS 40 HOURS OF ADDITIONAL
[2:38:53] TRAINING WHILE PREVENTING
[2:38:54] QUALIFIED EMPLOYERS.
[2:38:56] THE VERY ORGANIZATIONS THAT
[2:38:58] KNOW THE OFFICERS, UNDERSTAND
[2:39:00] THEIR ASSIGNMENTS, EVALUATE
[2:39:02] THEIR PERFORMANCE AND ARE
[2:39:03] ACCOUNTABLE FOR THEIR WORK FROM
[2:39:04] PROVIDING IT.
[2:39:06] AS A TRAINING PROFESSIONAL I
[2:39:07] STRUGGLE TO UNDERSTAND THE
[2:39:08] LOGIC OF THAT APPROACH.
[2:39:10] I'M ALSO CONCERNED WITH THE
[2:39:12] MANDATED TRAINING AND HOW IT
[2:39:14] BEGINS TO BLUR THE ROLE OF A
[2:39:15] SECURITY OFFICER.
[2:39:17] SECURITY OFFICERS ARE NOT
[2:39:18] POLICE OFFICERS.
[2:39:19] THEY ARE NOT CLINICIANS, SOCIAL
[2:39:21] WORKERS, EMERGENCY MEDICAL
[2:39:23] PERSONNEL OR BUILDING
[2:39:25] ENGINEERS.
[2:39:26] OFFICERS SHOULD BE TRAINED TO
[2:39:27] RECOGNIZE CONCERNING
[2:39:29] SITUATIONS, DEESCALATE WHEN
[2:39:31] APPROPRIATE AND CALL UPON THE
[2:39:32] RIGHT RESOURCES.
[2:39:33] THANK YOU ROBERT.
[2:39:35] THANK YOU.
[2:39:36] IF YOU WANT TO WRAP WRAP
[2:39:37] WITH ANY OTHER.
[2:39:37] I'M 30S.
[2:39:38] OKAY MAYBE TEN.
[2:39:40] OFFICERS SHOULD BE TRAINED TO
[2:39:42] RECOGNIZE THESE SITUATIONS.
[2:39:44] TRAINING SHOULD MAKE SOMEONE
[2:39:45] BETTER AT BECOMING A SECURITY
[2:39:47] OFFICER.
[2:39:47] IT SHOULD NOT REDEFINE THE
[2:39:48] ROLE.
[2:39:49] WE SHOULD NOT BLUR THE LINES
[2:39:50] BETWEEN OFFICERS LEGAL
[2:39:51] AUTHORITY, PROFESSIONAL
[2:39:53] EXPERTISE AND RESPONSIBILITIES
[2:39:55] THAT PROPERLY BELONG TO OTHER
[2:39:57] TRAINED PROFESSIONALS.
[2:39:59] 40 HOURS MEASURES EXPOSURE
[2:40:02] COMPETENCY MEASURES LEARNING
[2:40:03] THIS BILL RISKS CREATING
[2:40:05] COMPLIANCE WITHOUT CREATING
[2:40:07] COMPETENCY.
[2:40:08] I RESPECTFULLY ASK THAT THE
[2:40:10] COUNCIL RECONSIDER A 40 HOUR
[2:40:11] MANDATE NOT BECAUSE TRAINING IS
[2:40:13] UN IMPORTANT BUT PRECISELY
[2:40:14] BECAUSE IT IS.
[2:40:15] THANK YOU.
[2:40:18] UM IN FAIRNESS THERE WILL BE
[2:40:20] TWO MINUTES FOR FOLKS AFTER
[2:40:22] THAT.
[2:40:22] UM, OKAY.
[2:40:23] ROBERTO, GOOD TO SEE YOU.
[2:40:25] HI.
[2:40:26] THANKS FOR BEING HERE AND, UH.
[2:40:27] YEAH.
[2:40:28] THANK YOU FOR HAVING ME.
[2:40:29] UM.
[2:40:29] CAN YOU HEAR ME?
[2:40:30] YES.
[2:40:31] OKAY, GREAT.
[2:40:32] UM, I'LL.
[2:40:33] TRY TO BE QUICK.
[2:40:33] UM.
[2:40:34] GOOD AFTERNOON.
[2:40:34] COUNCILORS.
[2:40:35] UM, I'M ROBERTO JIMENEZ,
[2:40:36] POLITICAL COORDINATOR WITH THE
[2:40:37] COMMITTEE OF ENTRANCE AND
[2:40:39] RESIDENTS SEIU ALSO KNOWN AS
[2:40:41] CUR.
[2:40:41] UH, I'M GOING TO BE READING
[2:40:42] TESTIMONY FROM DOCTOR JUSTIN
[2:40:44] HALLORAN, ONE OF OUR REGIONAL
[2:40:45] VICE PRESIDENTS.
[2:40:46] UH, SO I'LL START NOW.
[2:40:47] UM.
[2:40:47] HELLO, COUNCILORS.
[2:40:48] I AM DOCTOR JUSTIN HALLORAN,
[2:40:50] REGIONAL VICE PRESIDENT FOR
[2:40:51] CAIR.
[2:40:52] WE REPRESENT 4700 DOCTORS
[2:40:53] ACROSS MDB, BMC, CAMBRIDGE
[2:40:56] HOSPITAL AND BETH ISRAEL
[2:40:57] INCLUDING OVER 2000 DOCTORS WHO
[2:40:58] RESIDE IN BOSTON.
[2:41:00] I'M SPEAKING IN SUPPORT OF THIS
[2:41:02] ORDINANCE TO ENSURE ALL
[2:41:03] SECURITY GUARDS, INCLUDING THE
[2:41:04] ONES THAT WORK ALONGSIDE
[2:41:05] MEMBERS IN HOSPITALS ACROSS THE
[2:41:07] AREA, RECEIVE THE TRAINING
[2:41:08] NECESSARY TO SUPPORT THEM IN
[2:41:09] THEIR WORK OF PROTECTING
[2:41:11] BOSTONIANS AND THOSE WHO WORK
[2:41:12] IN OUR CITY.
[2:41:12] AS DOCTORS, WE UNDERSTAND THE
[2:41:14] URGENCY OF RESPONDING QUICKLY
[2:41:15] TO A MEDICAL EMERGENCY IN ORDER
[2:41:17] TO SAVE LIVES.
[2:41:18] KNOWING HOW TO PERFORM CPR, USE
[2:41:20] NARCAN OR PERFORM THE HEIMLICH
[2:41:21] MANEUVER CAN LITERALLY SAVE
[2:41:23] LIVES WHEN DONE BEFORE OTHER
[2:41:24] FIRST RESPONDERS ARRIVED.
[2:41:25] AND BEYOND THAT, KNOWING HOW TO
[2:41:27] APPLY PRESSURE TO STOP BLEEDING
[2:41:28] AND OTHER FIRST AID MEASURES
[2:41:29] CAN ALSO REDUCE THE SERIOUSNESS
[2:41:31] OF INJURIES HELPING PEOPLE
[2:41:32] RECOVER FASTER LATER ON.
[2:41:33] ALL OF THESE FACTORS ALSO MAKE
[2:41:35] THE SITUATION EASIER TO MANAGE
[2:41:37] FOR EVERY HEALTHCARE
[2:41:38] PROFESSIONAL DOWNSTREAM THE
[2:41:40] PARAMEDICS, THE EMERGENCY ROOM
[2:41:41] DOCTORS AND NURSES AND EVEN THE
[2:41:43] PATIENT'S PCP WHEN THEY'RE
[2:41:44] HELPING THEM RECOVER DAYS OR
[2:41:45] WEEKS LATER.
[2:41:46] CYR IS ALSO COMMITTED TO A HARM
[2:41:48] REDUCTION APPROACH TO PUBLIC
[2:41:49] SAFETY.
[2:41:49] SO WE BELIEVE IN THE IMPORTANCE
[2:41:51] OF EDUCATING ALL PUBLIC SAFETY
[2:41:52] AGENTS ON DE-ESCALATION
[2:41:53] TECHNIQUES.
[2:41:54] WE HAVE SEEN HOW QUICKLY SMALL
[2:41:56] ALTERCATIONS CAN SOMETIMES
[2:41:57] ESCALATE WHEN PUBLIC SAFETY
[2:41:58] OFFICIALS DON'T FOLLOW PROPER
[2:42:00] DE-ESCALATION TECHNIQUES.
[2:42:01] IT IS ALSO OFTEN THE CASE THAT
[2:42:03] VIOLENT INDIVIDUALS HAVE
[2:42:04] UNDERLYING MENTAL HEALTH
[2:42:05] CONDITIONS AND THE APPROPRIATE
[2:42:06] INTERVENTION SHOULD BE
[2:42:07] DE-ESCALATION FOLLOWED BY
[2:42:08] CONNECTING THEM TO A HEALTH
[2:42:09] CARE PROFESSIONAL RATHER THAN
[2:42:11] THE CRIMINAL LEGAL SYSTEM.
[2:42:12] AND LASTLY, AS FELLOW UNION
[2:42:14] SIBLINGS SEE OUR DOCTORS KNOW
[2:42:15] THE IMPORTANCE OF WORKERS
[2:42:16] UNDERSTANDING THEIR RIGHTS
[2:42:17] UNDER THE LAW AND UNDER THEIR
[2:42:19] CONTRACT.
[2:42:20] SO WE SUPPORT OUR SEIU 32 BJ
[2:42:22] UNION BROTHERS AND SISTERS IN
[2:42:24] ADVOCATING FOR THEIR MEMBERS
[2:42:25] AND HOLDING EMPLOYERS
[2:42:26] ACCOUNTABLE TO ENSURE THAT ALL
[2:42:27] OF THEIR EMPLOYEES CAN
[2:42:28] ADEQUATELY PERFORM THEIR JOB
[2:42:29] AND KEEP THEMSELVES AND THE
[2:42:30] PEOPLE AROUND THEM SAFE.
[2:42:32] THANK YOU FOR YOUR TIME.
[2:42:33] THANK YOU.
[2:42:33] PERFECT.
[2:42:34] UM, WE HAVE, UH, LAST NAME
[2:42:36] FULLER FROM THE NAACP.
[2:42:43] OTHER UM, THERE'S ONE MORE ON
[2:42:44] ZOOM.
[2:42:44] OKAY.
[2:42:46] THANK YOU SO MUCH.
[2:42:47] IF YOU CAN STATE YOUR NAME.
[2:42:48] HI.
[2:42:48] GOOD AFTERNOON.
[2:42:49] MY NAME IS COQUINA FULLER.
[2:42:51] I AM FROM THE NAACP BOSTON
[2:42:54] CHAPTER.
[2:42:54] I'M THE LABOR AND INDUSTRY
[2:42:55] CHAIR.
[2:42:56] THANK YOU THIS AFTERNOON.
[2:42:57] THANK YOU.
[2:42:58] THANK YOU 30 TO B.J. AND
[2:43:00] OFFICERS FOR HAVING US HERE.
[2:43:03] THE NAACP BOSTON STANDS BEHIND
[2:43:06] OUR SECURITY OFFICERS.
[2:43:08] THE MAJORITY OF THE SECURITY
[2:43:10] GUARD MEMBERS ARE BLACK AND
[2:43:11] BROWN WORKERS.
[2:43:12] THEY ARE ESSENTIAL TO THE
[2:43:14] SAFETY AND DAILY OPERATIONS
[2:43:15] OF BOSTON.
[2:43:18] YET THEY OFTEN FACE.
[2:43:20] INEQUITABLE WORKING CONDITIONS
[2:43:23] AND LIMITED ACCESS TO
[2:43:25] PROFESSIONAL TRAINING.
[2:43:27] MAN ARMED SECURITY GUARDS ARE
[2:43:29] FREQUENTLY THE FIRST PEOPLE
[2:43:30] RESPONDING TO CONFLICT
[2:43:32] EMERGENCIES, MEDICAL SITUATIONS
[2:43:36] AND OTHER CHALLENGING
[2:43:38] CIRCUMSTANCES.
[2:43:39] THEY SHOULD RECEIVE MEANINGFUL
[2:43:41] PREPARATION FOR THESE
[2:43:43] RESPONSIBILITIES.
[2:43:44] THE PURPOSE OF THIS ORDINANCE
[2:43:45] WOULD ESTABLISH A CITY STANDARD
[2:43:48] REQUIRING UNARMED SECURITY
[2:43:50] OFFICER A SECURITY GUARDS TO
[2:43:52] COMPLETE 40 HOURS
[2:43:53] OF INDEPENDENT TRAINING AND
[2:43:55] OBTAIN A CERTIFICATION.
[2:43:58] A CLEAR TRAINING AND
[2:44:00] CERTIFICATION STANDARD NOT ONLY
[2:44:02] IMPROVES PUBLIC SAFETY, GIVES
[2:44:04] WORKERS THE SKILLS AND THE
[2:44:06] CONFIDENCE NEEDED TO PERFORM
[2:44:07] THEIR JOBS, CREATE A GREATER
[2:44:10] CONSISTENCY ACROSS SECURITY.
[2:44:11] EMPLOYERS RECOGNIZE SECURITY
[2:44:14] GUARDS AS A PROFESSION AND
[2:44:16] PROFESSIONALS HELP ADDRESS
[2:44:18] DISPARITIES AND JOB INEQUITIES
[2:44:20] FACING WORKERS.
[2:44:23] THE PROPOSAL IS NOT ONLY ABOUT
[2:44:25] TRAINING IT'S ABOUT RESPECT,
[2:44:28] FAIRNESS AND ACCOUNTABILITY FOR
[2:44:30] WORKERS WHO PROTECT BUILDINGS,
[2:44:33] COMMUNITIES AND THE PUBLIC
[2:44:34] EVERY DAY.
[2:44:38] IMPROVING TRAINING STANDARDS IS
[2:44:39] AN IMPORTANT STEP TOWARDS
[2:44:40] BUILDING A SAFER WORKPLACE,
[2:44:42] STRONGER COMMUNITIES AND
[2:44:44] GREATER EQUITY FOR BOSTON
[2:44:45] WORKFORCE.
[2:44:47] THE NAACP BOSTON BRANCH URGES
[2:44:51] THE CITY COUNCIL TO SUPPORT THE
[2:44:52] ORDINANCE AND ESTABLISH A
[2:44:53] STRONG TRAINING, CERTIFICATION
[2:44:56] AND STANDARDS FOR NON ARMED
[2:44:58] SECURITY GUARDS.
[2:44:59] THESE WORKERS DESERVE
[2:45:01] PREPARATION, PROTECTION AND AND
[2:45:04] RESPECT.
[2:45:04] AND WE WANT TO EMPHASIZE ON THE
[2:45:06] RESPECT FOR THEIR WORK AS THEY
[2:45:08] ARE ESSENTIAL TO THE ROLES
[2:45:10] REQUIRED TO KEEP US SAFE.
[2:45:12] THAT'S IT FROM THE NAACP BOSTON
[2:45:14] THANK YOU.
[2:45:15] THANK YOU COQUINA.
[2:45:18] WINSTON VAUGHN FROM AMALGAMATED
[2:45:21] BANK.
[2:45:23] AND THEN WE'LL GO TO ZENA FROM
[2:45:28] NORTHEASTERN AND THEN TATIANA
[2:45:28] FROM MESS MASCOTTE.
[2:45:33] HI EVERYBODY.
[2:45:34] UH THANK YOU COUNCILORS.
[2:45:34] UM, MY NAME IS WINSTON VAUGHN.
[2:45:36] UH, I'M A COMMERCIAL BANKER,
[2:45:37] UH, AT AMALGAMATED BANK.
[2:45:39] UH, WE'RE A BANK THAT SERVES
[2:45:40] THE NONPROFIT, UH, LABOR UM AND
[2:45:43] CAN CHANGE MAKING MISSION
[2:45:44] ORIENTED BUSINESS COMMUNITY
[2:45:45] HERE IN BOSTON.
[2:45:46] UH, OUR OFFICE IS RIGHT AROUND
[2:45:48] THE CORNER HERE.
[2:45:49] UH, AND WE ARE A COMMERCIAL
[2:45:50] BANK, SO IT'S NOT LIKE WE HAVE
[2:45:51] A VAULT OF CASH LYING AROUND.
[2:45:53] UH, BUT IT DOES SAY BANK ON OUR
[2:45:55] DOORS AND ALL OF OUR DESKS HAVE
[2:45:57] PANIC BUTTONS UNDERNEATH THEM
[2:45:58] AND WE COUNT ON THE SECURITY
[2:46:00] GUARDS IN OUR BUILDING, UM, AND
[2:46:02] IN OUR NEIGHBORHOOD, UH, TO
[2:46:04] KEEP ALL OF US SAFE AND SECURE
[2:46:05] WHEN WE GO TO WORK EVERY SINGLE
[2:46:07] DAY.
[2:46:07] I KNOW I OFTENTIMES THINK
[2:46:08] ABOUT, UH, MY DAUGHTER WHEN I
[2:46:10] FEEL THAT LITTLE BUTTON, UH,
[2:46:11] BRUSH AGAINST MY LEG.
[2:46:12] SO I'M VERY GRATEFUL FOR THE
[2:46:14] FOLKS HERE, UH, WHO KEEP ALL
[2:46:15] OF OUR COMMUNITY SAFE.
[2:46:16] I JUST WANTED TO SAY THANK YOU.
[2:46:18] UM.
[2:46:19] IT IS OUR BANK HAS BRANCHES ALL
[2:46:21] ACROSS THE COUNTRY.
[2:46:22] UH, OUR BRANCHES ARE IN
[2:46:23] WASHINGTON DC.
[2:46:24] THEY'RE IN NEW YORK.
[2:46:25] UH, AND THEY'RE IN CALIFORNIA
[2:46:27] AND IT IS AN UNCOMFORTABLE
[2:46:30] FEELING, UH, TO KNOW THAT WHEN
[2:46:32] I GO TO WORK AT MY BRANCH, UH,
[2:46:34] SECURITY GUARDS DON'T HAVE TO
[2:46:35] MEET THE SAME STANDARDS IN MY
[2:46:36] STATE IN MY CITY AS THEY DO IN
[2:46:38] ALL OF THE OTHER, UH, CITIES
[2:46:39] WHERE WE HAVE BRANCHES.
[2:46:40] UM, UH, OUR SECURITY GUARDS
[2:46:43] DESERVE TO HAVE FULL TRAINING
[2:46:44] TO BE ABLE TO HANDLE VERY
[2:46:46] COMPLEX AND DANGEROUS
[2:46:47] SITUATIONS AS WELL.
[2:46:48] UH, FOLKS WHO ARE WORKING IN
[2:46:49] OUR DOWNTOWNS DESERVE TO HAVE
[2:46:51] SECURITY GUARDS WHO ARE WELL
[2:46:52] TRAINED AND, UH, I JUST WANT TO
[2:46:54] SAY THAT I AS A, YOU KNOW,
[2:46:55] PERSON WHO WORKS IN A BUILDING
[2:46:56] THAT SAYS BANK ON THE FRONT
[2:46:57] OF IT, UH, WOULD FEEL MUCH
[2:46:58] SAFER AND MORE SECURE KNOWING
[2:46:59] THAT UH, OUR UH, SECURITY
[2:47:01] WORKERS GET THE TRAINING AND
[2:47:03] SUPPORT THAT THEY NEED AND ARE
[2:47:04] ASKING FOR.
[2:47:04] THANK YOU SO MUCH FOR YOUR
[2:47:05] TIME.
[2:47:06] THANK YOU VERY MUCH.
[2:47:09] WE'LL GO TO ZENA AND THEN
[2:47:13] TATIANA.
[2:47:14] WHO IS ONLINE.
[2:47:19] AND SERVICES.
[2:47:23] GO AHEAD.
[2:47:23] YEAH.
[2:47:24] GOOD AFTERNOON AND
[2:47:25] COUNCIL MEMBERS.
[2:47:25] MY NAME IS ANNA FLOWER.
[2:47:27] I AM A SECOND YEAR STUDENT AT
[2:47:28] NORTHEASTERN UNIVERSITY AND I'M
[2:47:30] HERE TODAY TO SUPPORT THIS
[2:47:32] ORDINANCE.
[2:47:32] TO REQUIRE TRAINING FOR OUR
[2:47:34] PRIVATE SECURITY OFFICERS HERE
[2:47:35] IN BOSTON.
[2:47:36] ON OUR CAMPUS WE HAVE ACCESS TO
[2:47:38] THE NYPD WHO IS OUR POLICE
[2:47:40] FORCE ON OUR CAMPUS AS WELL AS
[2:47:42] OUR CAMPUS SECURITY OFFICERS
[2:47:45] WHO EXIST IN LARGER NUMBERS.
[2:47:47] WELL UNDERSTAND THAT OUR
[2:47:48] SECURITY OFFICERS ARE NOT HERE
[2:47:50] TO ACT AS THE POLICE OR PUT
[2:47:52] THEMSELVES IN THE WAY OF HARM.
[2:47:54] IN CASES OF EMERGENCY, SCARED
[2:47:56] STUDENTS STILL TURN TO THEM AS
[2:47:57] THEY ARE THE CLOSEST AUTHORIZED
[2:47:59] PERSONNEL.
[2:48:03] AND IT ALSO ASTOUNDS ME THAT
[2:48:05] OUR SECURITY OFFICERS ARE
[2:48:06] OFFERED LESS IN PERSON TRAINING
[2:48:08] FOR CPR THAN OUR STUDENTS ARE
[2:48:11] AS FRESHMEN AND KNOW THAT I
[2:48:13] WANT A FRESHMAN IN CASE OF A
[2:48:14] SCENARIO OF AN EMERGENCY TO
[2:48:16] FEEL LIKE THEY HAVE TO TAKE IT
[2:48:17] INTO THEIR OWN HANDS TO BE.
[2:48:19] RESPONSIBLE BECAUSE OUR
[2:48:20] SECURITY PERSONNEL DO NOT FEEL
[2:48:22] SUPPORTED IN OFFERING ADEQUATE
[2:48:24] HELP.
[2:48:26] BEING FROM TEXAS WHERE I'M
[2:48:27] FROM, I DON'T REALLY FEEL SAFE
[2:48:28] WALKING AROUND ALONE ESPECIALLY
[2:48:29] NOT AT NIGHT TIME.
[2:48:31] SO WHEN IT COMES TO
[2:48:32] NORTHEASTERN PEOPLE ASK ME MY
[2:48:33] FAVORITE PART.
[2:48:34] I'M VERY QUICK TO MENTION IT'S
[2:48:35] JUST THE ABILITY TO WALK AROUND
[2:48:37] AND THAT COMES FOR QUICK SNACK
[2:48:39] RUNS OR LATE NIGHTS AT THE
[2:48:41] LIBRARY AND THE SENSE OF SAFETY
[2:48:43] I FEEL BEING ABLE TO WALK LATE
[2:48:45] NIGHT TO MY DORM IS SOMETHING
[2:48:47] THAT I GIVE THANKS FOR TO ALL
[2:48:48] OF OUR SECURITY PERSONNEL.
[2:48:50] AND IT PAINS ME TO KNOW THAT
[2:48:52] THEM UH, THE PEOPLE WHO SUPPORT
[2:48:54] OUR CAMPUS AND PROTECT US ARE
[2:48:55] NOT BEING GIVEN THEIR DUE
[2:48:57] RESPECT.
[2:48:59] LASTLY, I THINK BETWEEN THE
[2:49:01] LACKING TRAINING WAGES AND
[2:49:02] HEALTH CARE THE TURNOVER RATES
[2:49:04] ARE INSANELY HIGH IN THIS
[2:49:06] PROFESSION AND THERE IS VERY
[2:49:08] LITTLE ROOM THEN FOR DEVELOPING
[2:49:10] PROPER SENIORITY AND CAREERS IN
[2:49:12] THIS FIELD.
[2:49:14] UM AND ALL I JUST WANT TO SAY
[2:49:15] THAT I'M HERE IN SUPPORT FOR
[2:49:18] THE SAFETY OF NOT ONLY OUR
[2:49:19] SECURITY OFFICERS BUT ALSO FOR
[2:49:21] ME AND ALL OF MY PEERS WHICH IS
[2:49:23] WHY I'M HERE TODAY SUPPORTING
[2:49:24] THIS BILL.
[2:49:24] THANK YOU FOR YOUR TIME.
[2:49:26] THANK YOU.
[2:49:28] TATIANA.
[2:49:30] AND THEN WE HAVE STEVE ON ZOOM.
[2:49:32] WE'LL WRAP.
[2:49:35] YEAH.
[2:49:36] PLEASE WELCOME TATIANA FROM
[2:49:38] MASK OFF.
[2:49:39] YEAH, WE GO FROM LAST WEEK.
[2:49:41] I KNOW IT'S HARD, I THINK.
[2:49:45] IS THE FRENCH LAST.
[2:49:46] NAME AND.
[2:49:47] I'M.
[2:49:47] ORIGINALLY FROM BRAZIL SO IT
[2:49:48] DOESN'T MAKE ANY SENSE IF I GET
[2:49:51] OKAY.
[2:49:54] SO MADAM CHAIR AND
[2:49:55] COUNCIL MEMBER I APPRECIATE IT
[2:49:57] .
[2:49:57] IT IS MY PLEASURE TO BE HERE.
[2:49:59] MY NAME IS TATIANA.
[2:50:00] I'M THE EXECUTIVE DIRECTOR
[2:50:01] OF MY SQUASH.
[2:50:02] IS A 50 YEAR NONPROFIT
[2:50:04] ORGANIZATION.
[2:50:05] THAT PRIDES THEMSELVES ON TO
[2:50:06] THE HEALTH AND SAFETY OF OUR
[2:50:08] COMMUNITY AND WORKERS ACROSS
[2:50:09] THE COMMONWEALTH.
[2:50:12] SO ONE OF THE THINGS THAT I
[2:50:13] WANT TO MAKE SURE IS THAT WE
[2:50:15] ARE CLEAR THAT WE STAND IN AS
[2:50:17] STRONG SUPPORT.
[2:50:18] FOR THE.
[2:50:19] DOCKET 1541 AND IN
[2:50:21] SOLIDARITY WITH OUR BROTHERS
[2:50:22] AND SISTERS FOR 32 PJ THIS
[2:50:24] WORKERS PROTECT OUR BUILDINGS,
[2:50:26] WELCOME OUR VISITORS, ASSIST
[2:50:28] RESIDENTS AND ARE OFTEN THE
[2:50:29] FIRST PEOPLE TO BE EXPECTED TO
[2:50:32] RESPOND IN VIOLENCE, MEDICAL
[2:50:33] EMERGENCIES, MENTAL HEALTH
[2:50:35] CRISIS, SUBSTANCE USE INCIDENTS
[2:50:37] AND FIRES AS WELL AS DANGEROUS
[2:50:40] SITUATIONS.
[2:50:40] YET TOO MANY ARE SENT INTO
[2:50:42] THOSE CIRCUMSTANCES WITHOUT
[2:50:43] ADEQUATE PREPARATION MEANINGFUL
[2:50:45] SAFEGUARDS WHICH IS THE LACK
[2:50:47] OF PROFESSIONAL COMPETENCY.
[2:50:48] AND I WANT TO MAKE SURE THAT WE
[2:50:50] UNDERSTAND SOMETHING.
[2:50:51] ALL OF MY PRIOR COLLEAGUES AND
[2:50:53] BUSINESS OWNERS THEY HAVE
[2:50:54] MENTIONED MANY, MANY TIMES THAT
[2:50:56] THEY PROVIDE 40 HOURS TRAINING
[2:50:58] EVEN THOUGH THEY DO NOT
[2:50:59] NECESSARILY SPECIFY WHO IS
[2:51:01] PAYING FOR IT, HOW ARE THEY
[2:51:03] PAYING AND THEY ARE CONFUSING
[2:51:05] OUR MISLABELING ONBOARDING
[2:51:07] PROCESS WITH TRAINING.
[2:51:09] AND THAT IS WHAT I.
[2:51:10] WOULD LIKE YOU REALLY GUYS TO
[2:51:12] SPECIFY AND TO SHED LIGHT AND
[2:51:14] ALSO MISCLASSIFICATION IF YOU
[2:51:16] HAVE SOMEBODY THAT IS 40 HOURS
[2:51:17] A WEEK THAT'S A FULL TIME
[2:51:19] EMPLOYEE TO ME.
[2:51:20] BUT THEN AGAIN WHAT AM I TO
[2:51:21] KNOW IF I ONLY HAVE 50 YEARS
[2:51:23] OF EXPERIENCE AND INDIVIDUALS
[2:51:24] TO SAFEGUARD?
[2:51:25] AND FOR THE RECORD I AM A
[2:51:26] MENTAL HEALTH PROFESSIONAL.
[2:51:28] SO YES DE-ESCALATION IS NEEDED
[2:51:29] AND IS NECESSARY.
[2:51:31] I HAVE WORKED WITH JUVENILE
[2:51:31] OFFENDERS AND I ALSO SEEN.
[2:51:33] WHAT IS THE COST.
[2:51:34] OF A NEGATIVE INTERACTION WITH
[2:51:36] A POLICE.
[2:51:36] OFFICER AND AS.
[2:51:38] A FOREIGNER MYSELF AND AS AN
[2:51:40] IMMIGRANT WOMAN, I ALSO WOULD
[2:51:42] LIKE TO POINT OUT THAT UNDER
[2:51:44] THE POLICIES AND THE FEDERAL
[2:51:46] OPPRESSIONS THAT WE HAVE
[2:51:47] CURRENTLY, THE LAST THING THAT
[2:51:48] WE WANT IS TO ENGAGE WITH A
[2:51:50] POLICE OFFICER.
[2:51:52] JUST FOR THE RECORD THEN
[2:51:54] MASCOTTE IS NOT ONLY IN SUPPORT
[2:51:55] AND IN DEMAND OF THOSE 40 HOURS
[2:51:59] BUT WE WANT TO ALSO MAKE SURE
[2:52:00] THAT YOU GUYS UNDERSTAND.
[2:52:01] THAT THE.
[2:52:02] LABOR DEPARTMENT HAS ALSO
[2:52:04] ENFORCED 40 HOURS TRAINING WHEN
[2:52:05] WE DO PROVIDE OSHA 30.
[2:52:08] SO IN ADDITION FOR THAT
[2:52:10] TABLETOP EXERCISES IS SOMETHING
[2:52:12] THAT WE KNOW WE UNDERSTAND AND
[2:52:14] WE PROVIDE WE PARTICIPATE AND
[2:52:17] WE CERTIFY OURSELVES WITH
[2:52:18] HEALTH TECH PROFESSIONALS
[2:52:19] BECAUSE THEY ARE ALSO NOT
[2:52:21] TRAINING HARD TO HANDLE BODILY
[2:52:22] FLUIDS OR HAZMAT ISSUES IS SOME
[2:52:25] OF THE LINE THAT WE PROVIDE AND
[2:52:27] WE'RE ABLE TO SUPPORT TO OUR
[2:52:28] FELLOW BROTHERS AND SISTERS
[2:52:29] FROM 32.
[2:52:31] I CAN GO ALONG ALONG AND
[2:52:33] ACTUALLY TELL YOU EVERYTHING
[2:52:34] THAT I HAVE BUT NOT ONLY THAT
[2:52:37] MENTAL HEALTH, FIRST AID AND
[2:52:39] OTHERS ARE JUST THE TIP OF THE
[2:52:40] ICEBERG.
[2:52:41] AND THEN IF WE ARE COMPLAINING
[2:52:43] ABOUT THE PROCESSES THAT WE
[2:52:45] STANDARDIZE HR WOULDN'T EXIST.
[2:52:47] THANK YOU.
[2:52:48] THANK YOU SO MUCH TATIANA AND
[2:52:49] THANK YOU FOR EVERYTHING YOU DO
[2:52:50] FOR ONE.
[2:52:51] OKAY.
[2:52:51] UH, LAST BUT CERTAINLY NOT
[2:52:52] LEAST WE HAVE STEVE EMILY ON
[2:52:53] ZOOM.
[2:52:56] UH, THANK YOU, MADAM CHAIR.
[2:52:58] UH, MY NAME IS STEVE AMAYA AND
[2:53:00] I'M THE EXECUTIVE DIRECTOR
[2:53:01] OF THE NATIONAL ASSOCIATION
[2:53:03] OF SECURITY COMPANIES WHOSE
[2:53:04] MEMBER COMPANIES EMPLOY
[2:53:05] THOUSANDS OF.
[2:53:06] TRAINED.
[2:53:06] SECURITY OFFICERS.
[2:53:07] ACROSS BOSTON.
[2:53:09] I TESTIFIED AT THE FIRST
[2:53:10] HEARING AND AS MY WRITTEN
[2:53:11] TESTIMONY FOR THIS HEARING
[2:53:13] SHOWS, THERE'S A NUMBER
[2:53:13] OF STATEMENTS AND INFERENCE
[2:53:14] MADE AT THAT HEARING AND I
[2:53:16] THINK ALSO AT THIS HEARING THAT
[2:53:17] ARE INACCURATE.
[2:53:18] BUT GIVEN THE TIME CONSTRAINTS,
[2:53:19] I'M JUST GOING TO CONCENTRATE
[2:53:21] ON TWO THINGS THE ORDINANCE
[2:53:23] PROHIBITION ON EMPLOYERS
[2:53:24] TRAINING THEIR OWN OFFICERS AND
[2:53:26] IMPLEMENTATION ISSUES.
[2:53:27] UM, THE FIRST HEARING THE SEIU
[2:53:30] SAID COMMUNITY COLLEGES IN THIS
[2:53:31] TOWN SHORT TRAINING FUND CAN
[2:53:32] DELIVER THE REQUIRED TRAINING.
[2:53:34] YET THERE ARE NO COMMUNITY
[2:53:35] COLLEGES IN BOSTON OFFERING
[2:53:37] SECURITY GUARD TRAINING AND
[2:53:38] THAT'S THAT SHORT MEN FUND 40
[2:53:40] HOUR TRAINING THAT WAS ALSO
[2:53:41] DISCUSSED TODAY.
[2:53:42] I COULD FIND NO INFORMATION ON
[2:53:43] THAT TRAINING COURSE.
[2:53:45] UH, BUT I WOULD ASK THOUGH IF
[2:53:47] IT DOES EXIST IS THAT COURSE
[2:53:48] CURRENTLY OFFERED IN BOSTON AND
[2:53:49] HOW MANY OFFICERS PER YEAR CAN
[2:53:51] IT TRAIN HERE TODAY?
[2:53:53] AND I WOULD ALSO ASK IS THE
[2:53:54] COUNCIL DONE ANY RESEARCH ON
[2:53:55] HOW IT WOULD BE POSSIBLE TO
[2:53:56] TRAIN EVERY OFFICER IN BOSTON
[2:53:58] THROUGH PERHAPS JUST ONE OR
[2:54:00] LIMITED NUMBER OF NON EMPLOYER
[2:54:02] NONPROFIT TRAINING PROGRAMS TO
[2:54:03] SATISFY THE REQUIREMENT.
[2:54:05] THE REALITY IS THAT EXCLUDING
[2:54:07] EMPLOYEE TRAINING IS A
[2:54:08] RESTRICTION NO STATE IN THE
[2:54:09] COUNTRY IMPOSES.
[2:54:10] IT'S A FLAWED CONCEPT THAT
[2:54:12] PHILADELPHIA DROPPED IN ITS
[2:54:13] RECENTLY ENACTED TRAINING LAW,
[2:54:15] AND IT EVEN CONTRADICTS THE CBA
[2:54:17] THAT THE SEIU ITSELF AGREED TO
[2:54:19] WHICH RESERVES TO EMPLOYERS THE
[2:54:21] RIGHT TO TRAIN.
[2:54:22] IN ADDITION, 32 BJ CLAIMED AT
[2:54:24] THE LAST HEARING THAT THIS
[2:54:25] ORDINANCE IS MODELED ON THE NEW
[2:54:27] YORK AND NEW JERSEY LAWS.
[2:54:29] UH THAT IS WRONG.
[2:54:29] THOSE ARE STATE RUN PROGRAMS
[2:54:30] THAT REQUIRE A FEW HOURS PERMIT
[2:54:33] OFFICER EMPLOYER DELIVER
[2:54:34] TRAINING AND ALLOW ONLINE
[2:54:36] INSTRUCTION.
[2:54:36] THIS ORDINANCE REPRESENTS THE
[2:54:38] MOST RESTRICTIVE AND ONEROUS
[2:54:40] TRAINING REGIME I'VE EVER SEEN,
[2:54:41] AND IT IS A NEAR VERBATIM COPY
[2:54:44] OF THE SO YOU INITIATED
[2:54:46] PHILADELPHIA BILL WHICH WAS
[2:54:47] SCALED DOWN TO A 12 HOUR
[2:54:49] TRAINING REQUIREMENT AND
[2:54:50] ALLOWED FOR EMPLOYERS TRAINING
[2:54:52] AS WELL AS ONLINE TRAINING AND
[2:54:54] WAS VERY SIMILAR TO A SIMILARLY
[2:54:55] ENACTED LAW IN MARYLAND.
[2:54:57] FINALLY, I WILL NOTE THAT
[2:54:58] PHILLY IS STILL YEARS AWAY FROM
[2:55:00] ISSUING IMPLEMENTING
[2:55:01] REGULATIONS FOR THAT SCALED
[2:55:02] DOWN LAW AND AS MY TESTIMONY
[2:55:04] SHOWS, WITHOUT SUBSTANTIAL
[2:55:06] INFUSION OF STAFF BUDGET
[2:55:08] SUBJECT MATTER EXPERTISE,
[2:55:09] THERE'S NO WAY THE OFFICE
[2:55:11] OF LABOR COMPLIANCE AND WORKER
[2:55:13] PROTECTIONS CAN IMPLEMENT WHAT
[2:55:14] THE LAW IS REQUIRED AT ANY
[2:55:17] SCALE FOR TRAINING AND ALSO TO
[2:55:18] IMPLEMENT THE EMPLOYER
[2:55:20] PERMITTING UH, NASCAR WE DON'T
[2:55:22] TO TRADE WE DON'T OPPOSE
[2:55:24] TRAINING STANDARDS AND WE WOULD
[2:55:25] LIKE TO WORK WITH THE COMMITTEE
[2:55:26] UH, TO COME UP WITH SOMETHING
[2:55:28] REASONABLE AND JUST AS ONE
[2:55:29] OF THE OFFICERS SAID WE NEED TO
[2:55:30] MEET IN THE MIDDLE.
[2:55:31] THANK YOU VERY MUCH.
[2:55:32] THANK YOU.
[2:55:33] STEPHEN, JUST REMIND ME WHO
[2:55:33] YOU'RE REPRESENTING.
[2:55:35] UH, THE NATIONAL ASSOCIATION
[2:55:36] OF SECURITY COMPANIES.
[2:55:38] OKAY, NASCAR THANK YOU.
[2:55:40] ALL RIGHT.
[2:55:41] UM, I APPRECIATE EVERYONE'S, UH
[2:55:43] ,TIME AND PERSPECTIVE HERE.
[2:55:45] THIS WAS A GREAT CONVERSATION.
[2:55:46] UM, THERE IS WORK THAT WE NEED
[2:55:48] TO DO, BUT AGAIN, I ANTICIPATE
[2:55:50] THAT WE'LL HAVE WORKING
[2:55:52] SESSIONS AND MY INTENTION IS TO
[2:55:53] WORK IN EARNEST FOR ALL OF YOU,
[2:55:54] MAKE SURE THAT YOUR LIVED
[2:55:56] EXPERIENCE IS, UM AT THE CENTER
[2:55:58] OF WHAT WE ULTIMATELY PUSH
[2:56:00] FORWARD.
[2:56:00] THERE'S GOING TO BE MULTIPLE
[2:56:01] ITERATIONS I'M SURE I WILL GET
[2:56:03] WITH THE CO-SPONSORS AND FIGURE
[2:56:05] OUT, UM, WHAT THIS LOOKS LIKE
[2:56:06] MOVING FORWARD IN TERMS
[2:56:07] OF TIMELINE IN ADDITION TO ALL
[2:56:08] OF YOU.
[2:56:09] UM, BUT JUST WANT TO THANK YOU
[2:56:10] ALL AGAIN AND UM, AND WITH THE
[2:56:13] UH THE FACT THAT THIS DOCKET
[2:56:17] 1541 WILL REMAIN IN COMMITTEE.
[2:56:19] THANK YOU SO MUCH EVERYBODY.